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Western Carolina University
  • Position Number: 1222513
  • Location: Cullowhee, NC
  • Position Type: Residence Life and Housing

Area Coordinator | Residential Living

Salary $44,500

Area Coordinators are full-time professional staff members of the Department of Residential Living responsible for providing overall management and leadership in residential areas housing 700-1500 residents each. Principal responsibilities include staff supervision and development, residential education, community development, crisis management, administration and building management, student discipline, hall council advising, summer operations, and other departmental/university-wide responsibilities. Due to Area Coordinators being the primary professional staff members available in the residence halls for student contact, a desire to spend evening and weekend time with students is required. An Associate Director for Residence Life supervises Area Coordinators.

Staff Supervision and Development
  • Provides leadership, supervision, and development for the staff within their area which will typically include 20-40 Resident Assistants and 1-3 Graduate Community Coordinators.
  • Selects, trains, and supervises the staff in their buildings.
  • Assists in planning and conducts departmental training sessions prior to each semester.
  • Provides individual development through periodic performance reviews to each Resident Assistant and Graduate Community Coordinator.
  • Facilitates on-going teambuilding and staff development opportunities.
  • Assists in the development of techniques for evaluating the Resident Assistant program.

    Residential Education
  • Responsible for creating an environment which fosters living and learning, outside of the classroom education and support for the academic mission of the university.
  • Conducts formal and informal assessments to determine the needs of residents.
  • Provides leadership to any lifestyle programs that are housed in their buildings/area.
  • Responds and counsels students on academic and social issues.

    Community Development
  • Works as part of an area leadership team with Graduate Community Coordinators and Residential Case Manager to develop community and assist students.
  • Responsible for fostering a sense of community in their buildings.
  • Works with the Resident Assistant and Graduate Community Coordinator staff in the development of activities designed to develop connections between residents.
  • Uses creative and innovative methods to personally connect to residents.
  • Provides informal counseling and referral to individual students.
  • Provides counseling support to the Resident Assistants and Graduate Community Coordinators in working through student problems and concerns.
  • Coordinates the department's response to roommate conflicts and other resident concerns.
  • Identifies at-risk students through interactions and follow up.
  • Counsels at-risk students about campus resources and/or refers the student to appropriate campus departments or community agencies.

    Crisis Management
  • Responsible for the management and referral of incidents that occur in their buildings.
  • Participates in year-round duty rotation to provide support to the residential population.
  • Works closely with Counseling and Psychological Services, University Police, and other campus/local resources.
  • Maintains awareness of campus and community resources.

    Administration and Building Management
  • Responsible for the overall administrative operations within their buildings.
  • Provides hands-on leadership during the openings and closings of the residence halls.
  • Participates in regular building tours and conducting Health and Safety Inspections.
  • Coordinates the program budgets for the staff and hall council accounts.
  • Manages the occupancy and assignment procedures and records.
  • Coordinates damage accountability and billing process.
  • Ensures the proper management of keys (student room, common area, and staff/office keys).
  • Builds relationships with Housekeeping, Facilities, and University Police to assure that physical environment be maintained at optimum levels.

    Student Discipline
  • Responsible for the student discipline process in their buildings.
  • Manages student discipline cases (student meetings, delivery and tracking of sanctions, etc.).
  • Refers cases to Department of Student Community Ethics system in a timely fashion.

    Hall Council Advising
  • Responsible for the development of strong student leadership opportunities in their buildings.
  • Recruits and actively supports the formation of hall council(s) in their buildings.
  • Advertises hall council as they work to accomplish their goals.
  • Facilitates individual and team development opportunities for the student leaders.

    Summer Operations
  • Responsible for summer collateral assignments.
  • Coordinates a variety of conference services with direction provided by the Assistant Director for Operations.
  • Coordinates summer school housing with direction of an Associate Director for Residence Life.
  • Works on departmental committees and projects assigned by an Associate Director for Residence Life (RA Training, AC/GCC Training, etc.).

    Departmental/University-Wide Responsibilities
  • Responsible for assisting with a variety of departmental and/or campus-wide committees or projects.
  • Serves on at least three to five committee/collateral assignments.
  • Participates in summer orientation and Open House activities.
  • Instructs LEAD 141 - The Resident Assistant class or a Western PEAKS class for first year students (LEAD 100 series) if needed and approved by supervisor.
  • Advises the Resident Student Association, National Residence Hall Honorary, the Resident Assistant Advisory Council or other student organizations.
  • Assists with the planning of campus-wide educational and social activities.

    Additional Responsibilities
    Area Coordinators are responsible for other responsibilities as directed by their supervisor and/or other Central Office staff members. Area Coordinators are required to live in an on-campus apartment. As a convenience to the employer, Area Coordinators are also provided with a meal plan so they can develop relationships with students though meals and meetings in the dining facilities.
  • Master's Degree in College Student Personnel, Education, Human Services, Higher Education in Student Affairs or related field at time of hire.
  • Outstanding organizational, planning, communication, training, and interpersonal skills.
  • Experience in working with students in a residential environment.
  • Experience in staff supervision and teambuilding.

    To apply, visit

    Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, and veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.

    Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at

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