Job Details

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California State University, Fresno
  • Position Number: 1351191
  • Location: Fresno, California
  • Position Type: Secretary and Administrative Assistants

Job Title: Administrative Analyst/Specialist - Exempt I
Job ID:13645
Full/ Part Time: Full-Time
Job Code:1038
Department:Deputy Chief Information Office


To view full job description including minimum qualifications and to apply, visit: http://jobs.csufresno.edu/

Salary

Salary Range: $3,897 - $6,846 per month
Anticipated Hiring Range: $3,897 -$4,300 per month

Note: This is a full-time, probationary, exempt position.

Note: Multiple positions may be filled from this recruitment.

Organizational Description:

Technology Services provides administrative information services, core services, and desktop support to the Fresno State community. Our department consists of a well trained team of individuals dedicated to providing effective technology and quality services and support that are integrated into the daily activities of the entire campus.

Overview:

Working independently under the general supervision of the Deputy Chief Information Officer in Technology Services, the incumbent will provide administrative support to meet the mission of Technology Services performing a wide range of specialized high-level administrative functions. Assignments include accurate and timely processing of monthly vendor and annual departmental charges and bills as the primary telecommunications billing member of the division. The incumbent will be the primary resource to ensure the E911 location information is updated and maintained in the billing database. The incumbent will update and maintain device and service information in the departmental billing system to efficiently and accurately generate monthly billing. Maintain 911 location information in the billing database and work with outside vendor to ensure the delivery of accurate location information in the event of an emergency call. Respond to billing inquiries from campus community and provide updates as necessary. The incumbent will participate and assist with asset management and tracking of assets like laptops and tablets. The incumbent will provide additional assistance to the faculty laptop program supported by Technology Services. Responsibilities include but not limited to monitoring ongoing divisional communication, meetings and events; monitoring and reviewing absence management entries, payroll, travel, drafting and editing correspondence, event documents and reports; providing assistance with staff personnel transactions, and secretarial service for department staff committees/groups. The incumbent will interface and effectively communicate with a diverse group of people; provide advisory service; and serve as custodian of all resource information/files for unit activities; and maintaining an open and effective work environment and rapport as a key information resource. This position may be assigned a variety of other tasks including requirement's analysis, documentation and quality assurance testing.

Position Summary:

Major Duties of the job include:

  • Serve as primary telecommunications billing member of the division and provide accurate and timely processing of departmental charges as part of the annual billing process
  • Provide oversight of the E911 location information in the billing database and work with outside vendor to ensure the delivery of accurate location information in the event of an emergency call
  • Provide oversight and project coordination for the annual Faculty Laptop Program (FLP), including preparing the FLP budget and reviewing the expenditures.
  • Analyze, compile and present accurate FLP data to Deans and technical support staff
  • Monitor and confirm FLP deployment to the colleges and the Library check-out program
  • Provide tracking and logistical support to technical staff for equipment refresh projects
  • Participate in decisions for resource allocation and administrative planning.
  • Provide high-level administrative services to the technology services division including travel, purchase requisitions, direct pays, employee transactions, absence management and payroll for both staff and student assistants
  • Provide high-level support with all travel related transactions including travel requests, expense claims, airline ticket purchases, hotel bookings and rental car reservations
  • Provide administrative support with recruitments and other employment related transactions, including communicating with and coordinating logistics for potential candidate interviews
  • Review and analyze the documenting of the budget allocation showing sources of revenue including budget allocations, on-going allocations and estimated charge-backs.
  • Provide high-level support with the budget spending plan throughout its life-cycle (initial versions, submitted version, and subsequent versions based upon adjustments) for Technology Services.
  • Establish positive and productive relationships with the campus community, particularly the Chairs and faculty of academic departments, college administrators, and technical and support personnel.
  • Interact with vendor support staff, Technology Services staff and campus functional users in determining and implementing recommended resolutions.
  • Coordinate with and maintain a positive working relationship with other information technology resources on campus to best serve the changing campus administrative computing needs.
  • Provide recommendations to the Deputy Chief Information Officer on tactical and strategic technical resource decisions.

    Secondary Duties of the job include:

  • Project coordination and follow up on tasks assigned.
  • Monitor technology assets on IT Service and Asset Management System

    Knowledge, Skills, and Abilities:

  • Working knowledge of fiscal analysis, as well as budget and purchasing policies and procedures
  • Excellent analytical, communication and writing skills
  • Detail oriented
  • Ability to:
    o Prioritize and organize tasks and projects including handling multiple priorities
    o Maintain effective working relationships with others
    o Create a plan of action to achieve work assignments requiring months of advanced planning and preparation
    o Compose text for correspondence, reports and minutes
    o Take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved
    o Make independent decisions and exercise sound judgment and discretion
    o Analyze problems with a broad administrative impact and implications;
  • A history of regular attendance and positive performance evaluations

    Education and Experience:

  • Bachelor's degree from a regionally accredited college or university, and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs
  • Four years of equivalent training and closely related administrative assignments

    Preferred Skills:

  • Advanced PC utilization of MS Excel, and Word; proficient user of business related email and calendaring
  • Experience tracking and reconciling financial data using PeopleSoft; computing financial data using mathematical operations (i.e., formulas) and general financial spreadsheets
  • Coordination of events and compose text for event programs
  • Understanding and applicable knowledge of a university organization and operations
  • Proficiency with online and cloud-based collaboration tools






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