Job Details

Note: This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.

Organizational Description:

Technology Services provides administrative information services, core services, and desktop support services to the Fresno State campus community.Our department consists of a well trained team of individuals dedicated to providing effective technology and quality services and support that are integrated into the daily activities of the university community.

Overview:

Under the general direction of an appropriate administrator or the leadership of a senior level Information Technology (IT) Professional (Expert level), the Equipment / Systems Specialist supports the mission of the department and the University by providing services and support in the Classroom and Video Services (CVS) group. Working with other technical staff to assure that our mission is administered and performed in a timely and professional manner in order to provide training and technical support to the faculty and staff of the campus community. The incumbent serves as a primary IT resource on all assigned topics and for multiple clients. Incumbents at this level work under the supervision of the manager to whom they report and possess the experience to be fully proficient in performing many of the work assignments defined for their position. The employee shall allocate priority and time to the duties mentioned below based upon direction from the manager to whom this employee reports. The manager will communicate these priorities and time allocation at least annually and when necessary.

Position Summary:

The major duties of the job include:

• Working closely with Academic and Instructional Schools and Departments across campus to plan and implement their technology needs and insure that the technology is standardized, installed, maintained, and functioning properly
• Providing design consultation, and installation services to other California educational institutions as appropriate to further the university mission
• Working closely with other technical staff regarding the availability of essential networking infrastructure to provide our technology services to the campus community and other outside organizations
• Serving as a technical contact for distance learning, videoconferencing facilities, and classroom technology such as clickers and other specialized technology
• Operating the distance learning and videoconference rooms
• Working closely with Plant Operations staff to assure that locations on campus are constructed and maintained properly to support campus classroom and video technology

The secondary duties of the job include:

• Providing end-user training when necessary
• Providing backup technical support for other IT professionals
• As directed, acting as liaison between equipment users and campus IT resources
• Aiding in providing training presentations and developing informal training materials
• Documenting completed work for purposes of billing or recordkeeping
• May be required to conduct preliminary job reviews and develop cost estimates
• Programming Medialink controllers
• Other related duties as assigned

Knowledge, Skills & Abilities:

• Basic knowledge of Extron control systems, LCD projection systems, VCR and DVD players, audio/video CODEC's, cameras, microphones, audio and video mixers and/or switchers, computers, laptops, monitors, sound systems, multi-point control units (MCU's)
• Familiarity with materials, methods, and techniques used in the completion of equipment service assignments
• Adept as using required tools, including computer systems, to accomplish tasks
• Ability and manual dexterity to physically install and configure equipment, connections, and parts
• Ability to:
  • Provide technical support on various special projects, which may require some weekend work
  • Analyze equipment problems and determine what repairs are needed
  • Use a variety of test equipment and diagnostic software to ensure system operations
• A history of regular attendance and positive performance evaluations

Education and Experience:

• An Associate of Arts degree in electronics, telecommunications, or industrial technology or equivalent education, training, and/or directly related experience
• Equivalent to one year of journey-level or skilled experience in the installation, maintenance, repair, and operation of electrical, electronic and digital media equipment

Preferred Skills:

• Experience with Extron control system design and configuration
• Experience with IP based videoconferencing
• Knowledge of:
  • The methods, materials, and tools used in the repair, maintenance, and installation of multimedia and videoconference systems
  • Mac and PC computers and software
  • Wiring configuration systems
  • Interpreting schematics and diagrams

Filing Deadline:

August 2, 2017

Application Procedures:

Complete the required fields on the online application, a resume, and three professional references, including telephone numbers, are required. A cover letter that addresses your qualifications for the position is also required. Full consideration will not be given to applicants who fail to complete all application requirements.

Pursuant to Executive Order 1088, reasonable accommodation is to be provided upon request from an employee or applicant with disabilities, unless doing so would impose an undue hardship on the campus. What constitutes a reasonable accommodation is to be determined by the campus on a case-by-case basis after it has received the individual's request for accommodation and engaged in an interactive process. Employees or applicants requiring reasonable accommodation should contact Human Resources directly at (559) 278-2032.

How To Apply:

To apply for this or any open position at Fresno State visit our online employment site at: http://jobs.csufresno.edu/

Other Requirements:

Pursuant to the requirements of the Immigration Reform and Control Act of 1986, any offer of employment is contingent upon verification of individual's eligibility to be employed in the United States.

California State University, Fresno, in conjunction with the CSU policy, requires that the successful candidate complete a full background check (including a criminal records check) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive.

California State University, Fresno annual security report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off-campus buildings or property owned or controlled by Fresno State, and on public property within, or immediately adjacent to or accessible from the campus. The report also includes institutional policies concerning campus security, alcohol/drug use, crime prevention, reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report by contacting the Campus Police Department or by accessing the following web site: http://www.fresnostate.edu/adminserv/police/clery/index.html

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. You can obtain a copy of this Executive order by accessing the following web site: http://www.calstate.edu/eo/EO-1083.html

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Other Applicant Information:

Applicants will receive confirmation of receipt of their application materials via automatic email reply. In addition, qualified applicants will receive email notification at the conclusion of the recruitment process.

It is the policy of the California State University to fill vacant positions represented by the California State University Employees' Union (CSUEU) with qualified applicants currently employed on the campus. Other applicants may be selected when it is necessary to meet the best interests of the campus by obtaining specialized skills and abilities not available from campus applicants.

Equal Employment Opportunity:

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Order 883 prohibits discrimination and Executive Order 927 prohibits harassment, on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity, per HR 2004-12), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Retaliation against individuals for complaining about these proscribed conduct, opposing such conduct, or participating in an investigation or proceeding involving such conduct is prohibited by both executive orders.

Further, California State University, Fresno's statement of commitment to equal employment opportunity principles is also found in the various collective bargaining agreements.

General Information:

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to offer high-quality educational opportunities to qualified students at the bachelor's and master's levels, and in certain applied disciplines, at the doctoral level. The current student enrollment is approximately 24,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and world. California State University, Fresno promotes student learning and community engagement through faculty scholarship and service learning opportunities in collaboration with community organizations, educational institutions, industry, business and government. The University was one of the first U.S. Colleges and Universities to be selected by The Carnegie Foundation for the Advancement of Teaching for its Community Engagement Classification.

Metropolitan Fresno, with a multi-ethnic population of over 600,000, is located in the heart of the San Joaquin Valley on the western edge of the Sierra Nevada Mountain Range. The campus is within driving distance of San Francisco, Los Angeles, Yosemite, Kings Canyon and Sequoia National Parks, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.