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California State University, Bakersfield

Job No. 526190 Director of Business Transformation
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Position Number: 4035440
Location: Bakersfield, CA
Position Type: Business and Financial Management

CANDIDATES ELIGIBLE TO APPLY: THIS RECRUITMENT IS AVAILABLE TO CURRENT ON-CAMPUS EMPLOYEES ONLY.

CLASSIFICATION TITLE: Administrator II

UNION CODE: MPP

FT/PT: Full-time

PAY PLAN: 12-month

WORKPLACE TYPE: On-site (work in-person at business location)

CSU CLASSIFICATION SALARY RANGE: $4,583 - $14,713

PAY BASIS: Monthly

BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information.

SPECIAL INSTRUCTIONS TO APPLICANT: CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at CSU Vaccination Policy [calstate.policystat.com] and questions may be sent to hr@campus.edu.

POSITION PURPOSE: Under administrative direction of the Interim Associate Vice President for Business and Financial Services, the Director of Business Transformation will lead and mature CSU Bakersfield's Payment Services Department and the newly established P2P (Procure-to-Pay) Data Analytics Department. The Director will establish a vision, direction, and plan for the functions of these two departments with the objective of delivering strong customer service and strong guidance to the campus and our CSU partners with more transparency, while increasing the positive impact that our projects have on our campus end users.

The overall objectives of the Director will be to review and analyze current and proposed business operations for the areas that the Director oversees. Oftentimes, the Director will review financial statements, establish KPIs and other key metrics in support of the P2P program, and then consider and recommend options for improvement. The Director will also assess the overall effectiveness of business transformation for the campus, including for the Concur Travel Program, and devise solutions to resolve problems while providing critical support for analyzing, and supporting the business analytics function for the Payment Services Department (AP and Travel), Payment Processes, and supporting the Procurement Card and Instant Card functions for the University. The Director will work closely with the AVP, and the Payment Services Manager to ensure accuracy and efficiency in the Accounts Payable, Travel, Data Analytics, Payments, ProCard and Budget processes. The Director will also be an integral part of the P2P Program Team.

Also, as part of the P2P function the Director will be duly responsible for oversight of the Campus Payment Cycles working closely with the Payment Services Manager and the P2P Data and Budget Analyst. The Director will be responsible for establish KPI indicators and benchmarking of campus spend patterns and shall provide efficiency guidelines for campus customers, including providing guidance and supporting budget spend forecasts for the different departments on campus. Overall, the Director will be leading business transformation in a way that campus users will be able to effectively analyze and forecast their spend patterns which will result in cost savings for the University.

DUTIES & RESPONSIBILITIES:

Procure 2 Pay & CSU Concur Project Implementation Oversight

Serve as the campus subject matter expert for the following sections of the P2P project: Supplier Management, Accounts Payable, and Delegation of Authority (DOA). Also serve as the subject matter expert for Concur implementation.
Work closely with the Chancellors Office and CSUB ITS groups, the Controller, and the Accounting Directors to ensure the successful implementation of a new DOA for not only P2P but also that it works with the Concur Travel system.
Review financial statements, establish KPIs and other key metrics in support of the P2P program, and consider and recommend options for improvement.
Develop and lead training for vendors related to onboarding into the P2P system and uploading & tracking their own invoices.
Plan and lead a campus re-launch of the Concur Travel System, including meeting with stakeholders to gain their buy-in and establishing KPI's and benchmarking strategies form its continued success.
Prepare and effectively help lead in the implementations of the P2P Project and the Concur Travel Project. Work closely with campus customers to better understand their needs.
Establish organizational change management services, processes, and standards and develop a method of monitoring our projects and attend systemwide trainings, as needed
Be responsible for the planning, development, management, and implementation of any new system wide IT projects for CSUB that involves strategic change management and partnership with other CSU campuses, CSUB leaders, business unit partners and campus stakeholders to promote understanding of the business objectives and value of the project/initiative and create a coalition of change champions.
Participate with the P2P Project Team and the Accounting Team to ensure the completion of all required accounting functions by the deadlines and train the Payment Services Manager on the process.
Use organizational skills and all available data to establish priorities, processes, and standards and find a way to monitor the success of our projects (training may be available) by establishing KPI's and Benchmarking progress.

Payment Services & P2P Data Analytics Department Oversight

Establish a vision, direction, and plan for the functions of the Payment Services and P2P Data Analytics Departments (Checking processing, ProCard, & budget) in working with direct reports in planning and establishing priorities, including requesting feedback from campus customers, analyzing campus spend patterns and providing feedback and reports to the AVP and the P2P Project Team.
Serve as the CSUB advocate for CSU system-wide initiatives related to Accounts Payable, Travel, and ProCards.
Develop a new, more user-friendly website for Payment Services.
Work with IT programmers to identify any system problems and determine solution to streamline user experience.
Participate in the CSU AP affinity group as CSUB's principal representative.
Develop new trainings for campus for the Accounts Payable & Travel areas, including P2P and Concur.
Focus on maturing the positive impact that Payment Services and P2P Analytics has on our campus.
Serve as back-up to Interim Payment Services manager as needed during absences.
Monitor and manage discrepancies by performing remediation and root cause analysis on pervasive issues, while coordinating remediation to enforce accountability.
Collaborate with Accounts Payable and Procurement teams to implement controls and process improvements on an ongoing basis.
Monitor and manage efficiency of AP function by performing certain higher-level AP and Travel responsibilities, including running, monitoring, and reviewing reports.
Develop and document work procedures to implement and enforce accountability.
Responsible for performing and ensuring that all legal and GAAP year-end accounting functions related to Payment
Services and ProCards are complete.
Perform special projects as directed by the AVP.

Staff Supervision/Leadership

Directly supervise assigned staff through selecting, training, evaluating, and disciplining as needed.
Provide day-to-day operational leadership for staff through planning, organizing, and directing others in their work while providing leadership and encouragement of staff growth, cross-curricular experiences, and increased responsibilities as needed.
Regularly meet with staff to mentor, coach, and train as needed.
Promote open communication and transparency that builds relationships and trust.

REQUIRED QUALIFICATIONS:

EDUCATION & EXPERIENCE – Bachelor's degree in Accounting, Business Administration, or related field required and six (6) years of experience in Finance and Accounting, with at least two (2) years leading/supervising professional staff required.

SKILLS, KNOWLEDGE & ABILITIES (SKA's) –

Regular and reliable attendance is required.
Intermediate to Advanced knowledge of Excel.
Ability to delegate effectively to plan and direct the work of subordinates while maintaining a spirit of teamwork and positive working relationships.
Familiarity or ability to learn bargaining unit contracts and apply regulations appropriately.
In depth knowledge of Enterprise Resource Planning (ERP) systems and ability to lead implementation of systems.
Strong knowledge of Generally Accepted Accounting Principles (GAAP).
Strong knowledge of tax reporting (sales tax, 1099's) and ability to perform expense forecasting.
Ability to lead a team through audits and produce appropriate responses timely.
Ability to develop training programs and adjust as needed.
Strong knowledge in budget development and maintenance.
Ability to determine areas of improvement and evaluate to increase efficiencies.
Experience with Microsoft Office software, especially PowerPoint.
Demonstrated customer service experience requiring at a very high level of diplomacy and professionalism.
Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
Thorough knowledge of English grammar, spelling, and punctuation.
Ability to interpret, communicate and apply policies and procedures and to write campus policies and procedures.
Demonstrated ability to maintain a high degree of confidentiality.
Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
Working knowledge of or ability to quickly learn University infrastructure, policies, and procedures.
Must be willing to travel and attend training programs off-site for occasional professional development.
Must be able to work occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.

PREFERRED QUALIFICATIONS:

Master's degree in Accounting, Business Administration, or Finance.
ERP system implementation and/or experience such as PeopleSoft.
Accounting year-end experience.
Previous management experience at an institution of higher education.
GAAP accounting experience.
Demonstrated skills in a higher education environment utilizing a customer-oriented and service-centered attitude.

PHYSICAL DEMANDS: LIGHT WORK – involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds.

ENVIRONMENTAL FACTORS: N/A

SPECIAL CONDITIONS:

SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.

MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017.

CONFLICT OF INTEREST: A "designated position" in the CSU's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.

EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.