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Student Account Services Lead (Administrative Analyst/Specialist Exempt II)
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Position Number: 1137589
Location: Fullerton, CA
Position Type: Student Affairs and Services

Student Account Services Lead (Administrative Analyst/Specialist Exempt II)

Classification: Administrative Analyst/Specialist-12 Month-Exempt II

AutoReqId: 10040BR

Department: Controller- Student Financial Services

Sub-Division: Associate VP Financial Services

Salary Range: $4,693 - $7,769 per month

Appointment Type: Ongoing

Time Base: Full-Time

Work Schedule:
Monday-Friday, 8:30 am - 5:30 pm

Job Summary:
Take the wheel and drive into the future at Cal State Fullerton. California State University, Fullerton is searching for a Student Account Services Lead (Administrative Analyst/Specialist-Exempt II) with a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

The Student Account Services Lead provides lead direction in the Student Accounts area. Oversees day to day functions of the Student Accounts areas in Student Financial Services, including supervision of financial aid disbursements, emergency loan disbursements, processing of scholarships, installment payment plans, third party contracts, ACH and wire transfer payments, fee waivers, escheatment's, ACH rejects and returned checks, refunds, stale dates checks, student's appeal for reversal of fees and the posting of late fees. Processes special refunds for students with no credit balance. Reviews, researches and analyzes accounts in the PeopleSoft system. Makes sound judgments on the courses of action to take in resolving problems as they relate to Student Accounts. Reviews and analyzes student receivables and write off aged receivables in accordance to CSU policies and procedures. Coordinates the participation in campus special events. Reviews and analyzes 1098't data prior to sending to ECSI. Reviews the SFS information and makes corrections as needed in the Registration Guide, SFS website, University Catalog and Calendar of Activities. Oversees the enrollment cancellation process. Other duties as assigned.

Essential Qualifications:
Bachelors degree from an accredited four-year college or university and/or the equivalent training and administrative work experience involving the study, analysis, evaluation, development or improvement of administrative policies, procedures, practices or programs plus four years of related experience. General knowledge and skills in business or accounting of the level normally obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation of leading to the development or improvement of administrative policies, procedures, practices or programs. Excellent writing skills and interpersonal skills. Ability to work with individuals and other entities on campus. Ability to meet technical demands of a fully automated environment as a user of system that is Mainframe oriented. Excellent organizational skills required. Ability to manage multiple tasks and prioritize to meet target dates. Must be computer and web literate and familiar with business systems and/or billing receivable systems.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

Special Working Conditions:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Hiring Preference: On-Campus CSUEU Employees

Application Deadline: 04-Jan-2018

Apply online at: https://sjobs.brassring.com/TGWEbHost/jobdetails.aspx?partnerid=11720&siteid=76&AReq=10040BR