Job Details

Assistant Director, Graduate Admissions

Position Number: 6335603
Location: West Hartford, CT
Position Type: Admissions/Enrollment

University of Hartford

Assistant Director, Graduate Admissions

FLSA Classification
EX

Reports to
Associate Director, Graduate Admission Operations

Salary Range
G

Weeks Per Year
52

Work Week
40 hours (minimum)

Position Summary
Assumes responsibility for providing assistance in the direction, planning, and operation for the graduate admission office with emphasis on technical duties and outreach activities, consistent with the range and duties involved in all stages of the recruitment and enrollment processes. Serves as an active member of the graduate admissions team, contributing to the development and implementation of strategies to achieve enrollment goals. Performs all duties in full support of the University's mission, understanding that the positive and effective execution of these duties are instrumental to the education of the University's students.

Hiring Range
Budgeted Salary is $45,868 to $56,650, depending upon experience

Key Responsibilities
Recruitment

Cultivates and nurtures new graduate student candidates while providing consultative services to prospective students throughout the enrollment funnel with continued relationship building through the first semesters of enrollment.
Advises students regarding educational opportunities and options, admission and other requirements, policies and procedures, and financial assistance.
Maintains and documents communication via telephone, SMS, video calls, and email with prospective students through all stages of the recruitment, admission, and enrollment process.
Provides focused support for international prospective students throughout the recruitment, visa, and onboarding process.
Manages the graduate WhatsApp account. Manages the graduate I-20 process for prospective students and is the primary liaison between the Graduate Admissions Office and the International Center.
Oversees the graduate campus tour organization, communication, and workflows. Coordinates availability with faculty and graduate student ambassadors for the graduate campus tour program.

Technology and Data Management

Assists with implementing and maintaining technology-related systems, practices, and operational processes for the graduate admissions office with the primary goal of improving effectiveness in recruitment, communication, and yield.
Under the leadership of the Executive Director of Graduate Admissions, serves as a backup for the Associate Director of Graduate Admissions.
Uses the CRM efficiently to closely monitor applications and yield as indicated in targets set forth for the department.
Assists with daily processing such as, but not limited, to resolving record processing errors, consolidating records, and releasing decisions.
Develops customized reports, responding to system changes, testing systems, and contributing to staff development.

Training

Serves as a consultant to graduate program directors, contributes to the training of new graduate program directors and yearly review and update sessions for each program.
Helps oversee Graduate Assistants within the office and participates in training and overseeing work output

Travel/Recruitment

Participates in on-campus/off-campus recruitment activities including graduate fairs, university visits, etc. and provides prospective students with information regarding program offerings.
Represents the Office of Graduate Admissions as needed and participates in appropriate state and national professional organizations.

Performs other related duties as assigned.

Posting Number
PS1095P

Working Conditions
Normal office situation. Requires travel, including overnight stays.

Education
Bachelors Degree required, Masters Degree preferred.

Physical Effort
Typically sitting at a desk or table. Light lifting or carrying, 25lbs or less.

Special Skills
The ability to work effectively with diverse groups.Proficiency in Banner and CRM system experience preferred.

Desired Start Date

Position End Date (if temporary)

Close Date
1/27/2026

Open Until Filled
Yes

Special Instructions Summary

For full application instructions and position description, visit: https://hartford.peopleadmin.com/postings/7342