Job Details

Resident Director

Position Number: 6453184
Location: West Hartford, CT
Position Type: Residence Life and Housing

University of Hartford

Resident Director

FLSA Classification
EX

Reports to
Assistant Director of Residential Life

Salary Range
G

Weeks Per Year
52

Work Week
40 hours (minimum)

Position Summary
Serves as a member of the Office of Residential Life (ORL) team. Responsible for the community development, student engagement and learning, and management of a residential community housing first-year, returning and/or graduate students. Directly supervises Resident Advisors (RAs). In all actions, maintains privacy and confidentiality of records in accordance with established University policy as well as applicable federal regulations appropriate to higher education. Performs all duties in full support of the University's mission, understanding the positive and effective execution of these duties are instrumental to the education of the University's students.This is a live-in staff position, responsible for responding to emergency situations at all hours, including evenings and weekends.

Hiring Range
$45,868 plus room and board

Key Responsibilities

Oversees the residential experience forstudents that promotes community development, sense of belonging, and residential engagement and learning. Assesses student needs to develop programs and initiatives to increase student retention and persistence. Collaborates with Division of Student Success (DSS) and academic partners to monitor and support students' social, personal, and academic success. Connects students to campus resources. Develops relationships with students, families, and other community members. Clarifies policies, addresses residential life concerns, mediates conflicts, and responds to inquiries. Works with Living and Learning Community faculty and staff and/or Faculty-in-Residence to provide a seamless in- and out-of-classroom experience.
Hires, supervises, and evaluates Resident Assistants(RAs). Provides leadership, direction, and support to RAs in the areas of community development, residential education, conflict mediation, crisis intervention, policy enforcement, administrative processes, and student support. Facilitates regular team and individual meetings, as well as develops and provides on-going training and development opportunities.
Oversees the operation and management of a residential community comprised of traditional-style residence halls, suites, and/or apartments. Collaborates with Assistant Directors to execute administrative processes, including but not limited to room condition reports, health and safety inspections, room verifications, and damage billing. Responsible for community programming budgets. Partners with Aramark Facilities to resolve facilities-related issues and identify building needs.
Displays an active commitment to creating a diverse, equitable, and inclusive residential community. Develops and implements innovative policies and practices that foster and advance equity and inclusion. Regularly evaluates and improves operational and systemic processes to ensure equitable residential opportunities for students. Actively supports and adapts to new ideas, approaches, and change.
Serves as a member of a professional duty team to provide support and direction to RAs managing campus emergency and crisis situations. Collaborates with Public Safety, Counseling and Psychological Services, and other campus partners to manage situations.
Serves as a conduct hearing officer to shape positive student behavior. Works closely with the Office of Student Conduct and Conflict Resolution and utilizes Maxient software to manage cases. Responsible for following federal and state regulations as they relate to Residential Life and DSS functions, as well as University policies and procedures. Serves as a Campus Security Authority(per the Clery Act reporting requirements).
Performs other related duties as assigned.

Posting Number
PS1127P

Working Conditions
Normal office situation, Requires travel, including overnight stays.

Education
Bachelors Degree required

Physical Effort
Typically sitting at a desk or table, Light lifting or carrying 25lbs or less. Intermittently sitting, standing, or stooping. Typically standing or walking

Special Skills
The ability to work effectively with diverse groups.

Desired Start Date
08/16/2025

Position End Date (if temporary)

Close Date
1/27/2026

Open Until Filled
Yes

Special Instructions Summary

For full application instructions and position description, visit: https://hartford.peopleadmin.com/postings/7443