Job Details

Technician - Student Finance

Position Number: 6580203
Location: Orem, UT
Position Type: Bursar and Student Accounts

Technician - Student Finance

Salary: $33,579.00 - $39,505.00 Annually
Job Type: FT Nonexempt Salaried Staff
Job Number: FY2604951
Closing: 9/24/2025 11:59 PM Mountain
Location: 800 W University Parkway, Orem
Division: VP Finance and Auxiliary Services

Position Announcement

At Utah Valley University, this role offers the opportunity to take on meaningful responsibility within Cash Operations, where accuracy, integrity, and service are at the heart of daily work. You will contribute to a collaborative and professional environment by managing administrative functions, supporting department staff, and ensuring that processes run smoothly.

As a valued team member, you will have the chance to build leadership skills by supervising employees and stepping into a supervisory role when needed. The position provides the satisfaction of directly supporting students, departments, and third-party partners while upholding UVU's standards of confidentiality, reliability, and customer service. This role is well-suited for individuals who enjoy balancing detail-oriented work with opportunities to lead and make a positive impact across the university community.
This position follows an 8:00 a.m. to 5:00 p.m. schedule, with a portion of the day assigned to cashier window responsibilities and the remaining time dedicated to other departmental duties as outlined in the Summary of Responsibilities.

Summary of Responsibilities

Supervision and Complex issues: Provides supervision of the cashiering team in the absence of the Lead Technician. Works the window as needed. Assists cashiers in problem resolution for customers. Handles complex student problems and inquiries and is second tier point of contact for window transactions. Under dual control, responsible for opening and/or closing the office and securing the vault. Under dual control, counts, records, and balances the currency and coin in the vault and cash box, as required by policy. Balances cash drawer at the end of the day. Processes affidavits and late tuition payments. Performs routine analysis and calculations in the processing of data. Evaluates and reconciles student accounts. Prepares student billing statements and account summaries.
Funds Handling: Assists in the revenue deposit functions for campus departments, incoming mail, tuition, and dropbox payments to ensure accurate and timely completion of financial transactions. Maintains communication with UVU departments who submit deposits to verify and ensure accuracy. Provides training to departments or individuals who are new to submitting departmental deposits.
Administrative Support: Performs confidential administrative duties requiring knowledge of policies/procedures of both assigned and work related areas. Maintains and updates files, records, and/or other documents; answers telephones; replies to emails; and prepares and submits internal and external reports as needed.
Advising: Advises students, in person and by phone, regarding Student Finance and factors that impact their student account, including but not limited to tuition/fee charges, tuition tables, student billing and payment deadlines, late fees, payment plans, financial aid disbursement, and residual refunds, application of payment, rd party payments, consequences of past due balances and delinquencies, student holds and future registration. Other duties as assigned.

Qualifications / Licenses / Certifications

High school diploma and two years of related experience, or an equivalent combination of postsecondary education and experience totaling two years.

Knowledge / Skills / Abilities

Knowledge

Knowledge of general office practices and procedures.
Knowledge of basic accounting, cash control/security and record keeping processes.
Knowledge of confidentiality and right to privacy.

Skills

Skill in listening, identifying and responding to customer needs to achieve and maintain excellent customer service.
Skill in the use of computers and computer applications including spreadsheet, database, and word processing, etc.

Abilities

Ability to adapt to a fast-paced environment and perform required tasks with precision and accuracy; must be detail oriented; must be able to prioritize and successfully manage multiple tasks and responsibilities.
Ability to communicate effectively with a diverse student, staff, departmental and community population.
Ability to work well under pressure, handle conflict in a professional manner and think clearly/maintain composure in volatile and stressful situations.
Ability to maintain a positive attitude and foster a culture of strong teamwork, communication, and accountability.
Ability to operate standard office equipment such as computer, photocopier, fax machine, scanner and calculator.
Ability to compose and edit written materials.
Ability to gather data, compile information, and prepare reports.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

To apply, please visit https://www.schooljobs.com/careers/uvu/jobs/5084373/technician-student-finance

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