Job Details

Academic Success Manager - University Relations

Position Number: 6600188
Location: Orem, UT
Position Type: Academic Advising

Academic Success Manager - University Relations

Salary: $55,141.00 - $64,871.00 Annually
Job Type: FT Exempt Salaried Staff
Job Number: FY2604982
Closing: 10/10/2025 11:59 PM Mountain
Location: 800 W University Parkway, Orem
Division: VP Academic Affairs

Position Announcement

The University Relations Academic Success Manager role at Utah Valley University offers a unique opportunity to make a lasting impact on student success and faculty engagement. Working closely with faculty liaisons, department chairs, and high school instructors, this position plays a vital role in strengthening partnerships that expand access to higher education. By leading instructor onboarding, organizing professional development opportunities, and facilitating meaningful collaboration across departments, the Manager helps ensure the quality and effectiveness of academic programs that support UVU's mission.

This role is ideal for someone who thrives in a dynamic environment where relationship-building, program coordination, and strategic problem-solving come together. With responsibilities ranging from managing budgets and training initiatives to recognizing faculty service and gathering program feedback, the University Relations Manager has the opportunity to influence both immediate outcomes and long-term academic success. Applicants will find fulfillment in contributing to a collaborative team that values innovation, continuous improvement, and impactful partnerships.

Summary of Responsibilities

Communications: Initiates, creates, and executes communication with UVU academic departments, faculty liaisons, and department chairs regarding course applications and offerings. With the Engagement Team, develops training materials for academic liaisons - including presentations, and print and web platforms. Administers processes, from start to finish, connecting faculty liaisons with essential high school resources, including program instructors, coordinators, and administrators, to facilitate seamless collaboration.
Trainings: Analyzes, initiates, creates, and executes training for new faculty liaisons. Works in conjunction with the High School Relations Manager to develop and execute the annual Professional Development Conference, contributing to stakeholder professional development and growth. Analyzes, initiates, creates, and executes additional workshops and makeup training sessions. Collaborates with the Director of Academic Success to plan and execute the annual liaison and department chair meeting, fostering continuous skill development.
Analysis, Reporting & Tracking: Maintains the list of UVU department chairs and liaisons for each department. Initiates and facilitates high school site classroom visits with liaisons. Manages semester and year end course syllabi collection and updates. Manages and tracks faculty liaison attendance at the annual professional development conference, site visits, and update trainings. Manages compensation payment processes for liaisons, ensuring efficiency and transparency of the program. Creates, distributes, and collects insights from high school instructors through liaison performance surveys, contributing to ongoing program efforts and improvements.
Relationship Building and Awards: Excels in relationship-building and recognition efforts including administering annual awards and recognizing years of service for liaisons and department chairs. Initiates and executes annual visits to liaisons and department chairs with the Director of Academic Success, fostering relationships with stakeholders.
Budget: Develops and manages area budgetary aspects related to high school relations activities, ensuring optimal allocation of resources to support the program's initiatives effectively.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with a bachelor's degree plus one year of experience related to the Summary of Duties; OR any combination of education and/or experience related to the Summary of Duties totaling five years.

Preferred Qualifications:
One to two years of experience in event support and college degree/certificate preferred.

Knowledge / Skills / Abilities

Knowledge

Strong understanding of high school and university curriculum, as well as professional development processes that support instructor effectiveness and student success.
Knowledge of how to generate reports, track data accurately, and analyze information to guide program improvements.
Familiarity with concurrent enrollment program goals, policies, and processes to ensure compliance and alignment with institutional objectives.
Expertise in organizational management, customer service, and administrative functions to support diverse stakeholders.
Ability to apply problem-solving strategies to address challenges and implement effective solutions.

Skills

Proficiency in the use of computers and applications, including the Microsoft Office Suite, to prepare reports, presentations, and communication materials.
Strong financial management skills, including monitoring budgets, aligning resources with program needs, and ensuring compliance with university guidelines.

Abilities

Effective communication skills, with the ability to build trust and maintain professional interactions with high school instructors, faculty liaisons, and department chairs.
Comfortable working with both high school instructors and university faculty to foster positive, collaborative relationships.
Ability to encourage teamwork and collaboration among individuals with diverse perspectives and interests.
Capacity to work independently on projects, manage multiple priorities, and deliver results with minimal supervision.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

To apply, please visit https://www.schooljobs.com/careers/uvu/jobs/5094269/academic-success-manager-university-relations

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