Job Details

Western Carolina University continues to rank high on Forbes Best Employers lists each year. Including:
2025 - Ranked 1st in the top 100 employers in North Carolina in Forbes Americas Best Employers by State list.
2024 - Ranking in the top 8.5% on Forbes Americas Best Midsize Employers list, WCU was ranked 34 out of the top 400 employers across all industries.
2023 - Ranked in the top 20% on Forbes Americas Best Midsize Employers list, WCU was ranked 97 out of the top 500 employers across all industries.
2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes Americas Best Employers by State list.
Western Carolina University is the UNC systems westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.

The primary location of this position is on-site in Cullowhee, NC. This position is designated as being exempt from the State of North Carolina Human Resources Act (EHRA).

The assistant director will work closely with the WaLC director, associate director, and administrative support associate to support the mission and purpose of the WaLC and to develop and deliver common training and team-building opportunities for the WaLCs peer educators. This position will provide primary oversight for the WaLCs Supplemental Instruction (SI) and Academic Skills Consultant programs. SI coordination will require close collaboration with the director of the Mathematics Tutoring Center as well as department heads and faculty across disciplines.

Specific responsibilities of this role will include:
The assistant director will follow the SI model as established by the International Center for Supplemental Instruction (ICSI); collaborate with department heads and faculty across disciplines to identify historically difficult courses that could benefit from SI; ensure that additional course tutoring services are available to complement SI support; develop SI training and promotional materials; recruit, hire, train, observe, and supervise SI Leaders; reserve classroom spaces and maintain a master schedule of SI session times; manage the SI budget; and create and administer SI program assessments that include student, faculty, and SI Leader input.

Additionally, the assistant director will recruit, hire, train, and supervise academic skills consultants (ASC) who will serve as ambassadors for the WaLC and provide individual consultations and classroom workshops on topics such as time management, note-taking strategies, reading, and test-taking skills. The assistant director also manages the ASC workshop calendar and communicates with faculty, staff, and students about workshop requests.

The assistant director will teach peer educator training classes each semester and will collect, manage, organize, and report program assessment data to internal and external constituents, including the College Reading and Learning Association (CRLA), International Center for Supplemental Instruction (ICSI), and WCU faculty, staff, students, prospective students, and alumni.

Candidates should be able to work both independently and collaboratively and should possess excellent oral and written communication skills, teaching ability, organizational skills, and technological literacy.

This position is open to all applicants. To be considered you must apply online. Review of applicants will begin immediately and continue until the position is filled.

Applications must include a cover letter, current CV/resume; and a list of professional references (include complete contact information).

For questions or additional information, please contact Chesney Reich, Director of the Writing and Learning Commons, at 828-227-2273.