Job Details

ASSISTANT DIRECTOR OF EMAIL STRATEGY, ALUMNI ENGAGEMENT, Development & Alumni Relations

Position Number: 6608671
Location: Boston, MA
Position Type: Alumni Associations and Services

ASSISTANT DIRECTOR OF EMAIL STRATEGY, ALUMNI ENGAGEMENT, Development & Alumni Relations

Job Description
ASSISTANT DIRECTOR OF EMAIL STRATEGY, ALUMNI ENGAGEMENT, Development & Alumni Relations

Category
Charles River Campus --> Professional
Job Location
BOSTON, MA, United States
Tracking Code
25500382560926
Posted Date
9/30/2025
Salary Grade
Grade 47
Position Type
Full-Time/Regular

Our Mission

We in Boston University Advancement harness the power of philanthropy to make an excellent education accessible and welcoming to all, and to advance BU's global leadership in research, scholarship, artistic creation, and professional practice. To support our work, we have built-and are continuing to build-an outstanding team of dynamic, mission-driven advancement professionals who constantly strive to create an environment where everyone belongs. Where it's not just about a job, but a career and a community.

Now, our Alumni Engagement team is looking for an Assistant Director who is responsible for overseeing an email marketing engagement strategy for Boston University Advancement.

Alumni Engagement at Boston University

The Alumni Engagement team is dedicated to understanding alumni, strengthening pride and awareness, and facilitating ways to grow and sustain the base of alumni engaging with and supporting Boston University. The team has oversight of alumni digital strategy, alumni experience operations, and measuring engagement-through both attitudinal and behavioral dimensions-of more than 350,000 alumni across the globe. This team works in close collaboration with colleagues in Advancement, and across departments and schools at Boston University.

Assistant Director, Email Strategy

The Assistant Director of Email Strategy is a highly independent role managing the department's email marketing system and operations, provides best practices using engagement analytics, and designs dynamic email content in support of Advancement year-round and in a campaign environment. The Assistant Director is responsible for project managing and deploying the thousands of emails that get distributed to our 350,000+ alumni around the world every year. Reporting to the Senior Associate Director of Digital Strategy, this position also works closely with the Communications Coordinator, the Director and Executive Director, and other Advancement staff, as well as campus partners to ensure optimal engagement of our email and online strategies.

Responsibilities:

In collaboration with colleagues, define goals and develop/carry out concepts for email projects (and website components, when applicable). This includes collaborating with other Advancement and University-wide partners to develop robust strategy and content; identifying new opportunities for promoting alumni engagement; and implementing the design and production of assigned projects. This also includes developing the content and strategy for the all-alumni newsletter, the Alumni Digest.
Project manage thousands of emails that get distributed to our 350,000+ alumni year-round. Lead a weekly email marketing meeting with colleagues across Advancement who build and deploy emails, ensuring alignment on schedules and adherence to best practices. Liaise with Advancement and campus partners as well as University External Affairs. Requires working with the Communications Coordinator.
Analyze campaign results and redefine strategies as needed. Stay current with emerging email marketing trends and share relevant insights with partners. Oversee quality assurance processes for all email projects, with a focus on testing and copyediting. Ensure accuracy, consistency, accessibility, and adherence to brand standards across email communications. Provide training and support on the broadcast email system, serving as a resource for colleagues building their own content.
Work directly with the Director and Senior Associate Director to plan and carry out email strategy in support of large initiatives like Global Days of Service, Alumni Weekend, the Alumni Starter Kit, and more. Includes liaising with Advancement and campus partners as well as University External Affairs.
Supervise, train, and mentor student employee(s) supporting email marketing efforts. Provide guidance on project work, ensure quality control, and foster professional development.

Required Skills

Undergraduate degree (or higher) in marketing, communications, business, or equivalent combination of education, certifications, and experience.
Three to five years of experience designing and implementing broadcast email marketing campaigns.
Significant experience in project management and working with a diverse set of stakeholders; an ability to manage multiple projects and priorities.
Strong knowledge of best practice marketing design techniques, basic knowledge of HTML.
Strategic expertise regarding audience segmentation.
Strong interpersonal skills and the ability to translate marketing best practices to a university audience.
Ability to manage change effectively.
Experience with Salesforce Marketing Cloud preferred.

But that's not all we're looking for; we want someone who embodies our values:

Teamwork, transparency, and mutual respect, because we value every member's contributions and know that leadership can come from anywhere.
Diversity, equity, inclusion, and a commitment to ensuring that each of us knows we belong here.
Integrity in how we work and how we treat one another.
Strategic thinking and curiosity in the relentless pursuit of fresh approaches and measurable results.
Continuous growth and improvement, both as individuals and as a team.
Joy and shared appreciation for working hard toward goals that matter.

If this resonates with you and you want to help us in our ambitious next campaign-and maybe do some of your best work as an advancement professional- we encourage you to apply. If you are hesitant to apply because you have not previously performed every responsibility listed in the description, but you do possess transferable skills and the defined qualifications, we still want to hear from you and welcome your application as well.

To learn more about Advancement at Boston University, and other job opportunities, please stop by the Advancement Talent website: Opportunities for Advancement Professionals.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at 617-358-1796.

Required Skills

Job Location: BOSTON, MA
Position Type: Full-Time/Regular
Salary Grade: Grade 47

To apply, visit https://jobs.silkroad.com/BU/External/jobs/315955