Job Details

Student Engagement Specialist

Position Number: 6770219
Location: West Hartford, CT
Position Type: Student Affairs and Services

University of Hartford

Student Engagement Specialist

FLSA Classification
NE

Reports to
Director, Student Centers and Engagement

Salary Range
H1

Weeks Per Year
52

Work Week
40 hours (minimum)

Position Summary
Assumes responsibility for providing quality customer service to the University community regarding student engagement operations and support. Performs all duties in full support of the University's mission, understanding that the positive and effective execution of these duties are instrumental to the education of the University's students.

Hiring Range
Hourly rate is $18.60 per hour to a maximum of $23.25 per hour

Key Responsibilities

Serves as the first point of contact and walk in traffic for the University Community in the Office of Student Engagement and Inclusion. Assumes responsibility for providing quality customer service, resolving inquiries as necessary and appropriate. Researches, analyzes, and compiles accurate information in response to questions from the community. Supports OSEI professional staff team with ongoing processes that manage student engagement and events. Takes initiative to follow up on issues, communicating with appropriate personnel in and outside the department if necessary. Handles highly sensitive information with confidentiality and tact.
Establishes, maintains and continually strives to improve office procedures, files and computer systems to support effective operations and/or realize efficiencies. Manages OSEI email account and timely responses. Opens, sorts and distributes mail. Maintains office supplies, equipment and/or inventories, reordering as necessary and/or appropriate within established budgetary constraints.
Utilizes the UHart Hub, the University's student engagement platform, to manage the department's operations, processing incoming forms and requests as necessary and appropriate, in an effort to ensure prudent system oversight. Maintains records in compliance with established institutional data integrity standards as well as other related University policies and procedures. Reviews and verifies all appropriate backup documentation is complete in an effort to facilitate timely workflow.
Oversees the department's student employee payroll and bi-weekly approval process. Supports Assistant Directors with student staff oversight and project work.
Acts as a liaison to other University departments and external agencies as appropriate. Coordinates with other departments as needed to effectively resolve inquiries.
Performs other duties as assigned.

Posting Number
PS1163P

Working Conditions
Normal office situation

Education
Associates Degree or Two Year University equivalent required.

Physical Effort
Typically sitting at a desk or table. Light lifting or carrying, 25 lbs or less.

Special Skills
The ability to work effectively with diverse groups.

Desired Start Date
01/05/2026

Position End Date (if temporary)

Close Date
1/27/2026

Open Until Filled
Yes

Special Instructions Summary

For full application instructions and position description, visit: https://hartford.peopleadmin.com/postings/7601