Job Details

Case Manager

Position Number: 6807615
Location: Waco, TX
Position Type: Student Affairs and Services

Case Manager

Job Identification: 19680
Posting Date: 12/19/2025, 11:08 PM
Job Schedule: Full time
Locations: 209 Speight Avenue, Waco, TX, 76706, US
Degree Level: Master

Job Description:
What We Are Looking For

Baylor University is seeking a Student Conduct Administration Case Manager that supports the mission of the University by providing outreach, care, support, and resources to students as they navigate Student Conduct Code processes. The Student Conduct Administration Case Manager role also advances the department's current and future goals by strengthening the health and well-being of students.

This position is a 10-month assignment, running through the academic year annually.

All applicants must be currently authorized to work in the United States on a full-time basis.

A Master's degree and two years of relevant work experience are required. A Master's degree and five years relevant work experience is preferred. A combination of education and experience will be considered in lieu of the degree requirement.

Proficiency with Microsoft Outlook, Excel, and databases preferred.

What You Will Do

Complete intentional care outreach to students engaged in the Student Conduct Code or Honor Code processes, and in some cases, those involved in a Student Organization Violation investigation, to offer support, availability, and guidance on the processes
Follow up with students who may be deficient in completing their sanctions and offer strategies or support to help them successfully complete these processes and avoid further sanctions or a delay in registration for classes
Act as a support person and resource for students navigating conduct processes
Serve as one of the Support Advisor for first-year students.
Collaborate closely with Care Team Services to ensure comprehensive support for students
Assist with students already on the Care Team caseload, as well as identifying those who may need special outreach from the Care Team
Respond to phone inquiries or walk-ins from students or parents regarding conduct procedures, concerns, or reports of potential violations and manage these cases; provide outreach and follow-up when additional information is needed, and make students aware of other resources they should contact such as police, residence hall directors, or off-campus apartment managers
Perform all other duties as assigned to support Baylor's mission
Ability to comply with university policies
Maintain regular and punctual attendance

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!

About Us:
Baylor University, a private not-for-profit university affiliated with the Baptist General Convention of Texas, is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor complies with statutory Affirmative Action/Equal Opportunity requirements. Baylor's full official Notice of Non-Discrimination may be read online.

To apply, visit https://ejof.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/BaylorCareers/job/19680