Job Details

University of Colorado Anschutz Medical Campus

Clinical Operations Coordinator

Position Number: 6203127
Location: Aurora, CO
Position Type: Health and Medical Services

Clinical Operations Coordinator

Clinical Operations Coordinator - 36766 University Staff Description

University of Colorado Anschutz Medical Campus

Department: School of Medicine, Orthopedics

Job Title: Clinical Operations Coordinator

Position #00793081 - Requisition #36766

Job Summary:

This full-time staff position requires refined skills and experience with administrative duties pertinent to orthopedics, managing clinic flow and with direct patient care in a fast paced, highly specialized surgical service line. This position will collaborate with the hip preservation service manager to efficiently and compassionately provide a wide spectrum of patient care under the direction of the hip preservation medical director and within the scope of their professional credentials.

Key Responsibilities:

Triage new patient referrals to ensure appropriate patient demographics are met.
Triage and respond to incoming patient phone calls and patient portal messages in Epic.
Serve as a liaison for the patients in relation to all clinical and non-clinical issues; resolve and/or triage issues based on independent judgement.
Provide clinical cross coverage in the absence of the service manager to assist medical providers to ensure optimal patient care and clinical efficiency. Ensure patients are appropriately scheduled based on time point, demographics, pathology, etc.
Provide training and education to front desk staff on appropriate hip preservation patient demographics. Contributes to the development of training content for the clinic.
Identify solutions and make recommendations on clinic flow and operations focused on clinical outcomes, best practices, workflow optimizations, and staff/practice development.

Work Location:

Onsite - this role is expected to work onsite and is located in Boulder, Colorado.

Why Join Us:

The University of Colorado, Department of Orthopedics is a recognized global leader in the field and Colorado's most trusted orthopedic group for adults and children. Our unique position at the forefront of medical science, education, and practice innovation translates in real-time to the most advanced patient care, unmatched in Colorado and the Rocky Mountain Region. From routine cases to the most complex, we treat every orthopedic condition including injuries and diseases of the bones, joints, nerves, tendons, ligaments, and muscles across many orthopedic specialties.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

Medical: Multiple plan options
Dental: Multiple plan options
Additional Insurance: Disability, Life, Vision
Retirement 401(a) Plan: Employer contributes 10% of your gross pay
Paid Time Off: Accruals over the year
Vacation Days: 22/year (maximum accrual 352 hours)
Sick Days: 15/year (unlimited maximum accrual)
Holiday Days: 10/year
Tuition Benefit: Employees have access to this benefit on all CU campuses
ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

Bachelor's degree from an accredited institution.
- Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year-for-year basis.
One (1) year of health care, insurance, or directly related experience.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

Master's Degree.
Experience managing multiple schedules and clinic operations in a fast-paced medical practice.
Previous experience working with orthopedic specialty clinic
Bilingual (English/Spanish)

Knowledge, Skills and Abilities:

Ability to communicate effectively, both in writing and orally.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Outstanding customer service skills.
Knowledge of medical terminology.
Computer skills such as Microsoft Office, Outlook, and EPIC.
Working knowledge of current insurance practices

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Lindsey Renn: LINDSEY.RENN@CUANSCHUTZ.EDU

Screening of Applications Begins:

Immediately and continues until position is filled. For best consideration, apply by May 9, 2025.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $61,546 - $78,286.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

Equal Employment Opportunity Statement:

The University of Colorado (CU) is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing non-discrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.
Application Materials Required: Cover Letter, Resume/CV, List of References Job Category
: Health Care Primary Location
: Aurora Department: U0001 -- Anschutz Med Campus or Denver - 20259 - SOM-ORTHO GENERAL OPERATIONS Schedule
: Full-time Posting Date
: May 2, 2025 Unposting Date
: May 8, 2025, 5:59:00 AM Posting Contact Name: Lindsey Renn Posting Contact Email: LINDSEY.RENN@CUANSCHUTZ.EDU Position Number: 00793081

To apply, visit https://cu.taleo.net/careersection/2/jobdetail.ftl?job=36766&lang=en