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Senior QA Test Coordinator

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Position Number: 6236966
Location: Denver, CO
Position Type: Computing - Other

Senior QA Test Coordinator

University of Colorado Denver

Senior QA Test Coordinator-36873

University Staff

Description

Join Our Team and Make a Difference in Higher Education!

At the System Administration office at the University of Colorado, we are dedicated to building a workplace where everyone feels valued, supported, and empowered to thrive. Our office is committed to fostering a culture where employees find community, a sense of belonging, and the opportunity to contribute meaningfully to our mission and purpose.

By joining our team, you'll have a direct impact on shaping the future of higher education. In addition to the Office of the Board of Regents, the University of Colorado's system administration includes 19 units that provide essential services to CU's campuses in Aurora, Boulder, Colorado Springs, and Denver, as well as the Office of the President. While not a part of any one campus, we are proud to serve in the centralized office for the University system. Together, we ensure CU continues to deliver outstanding education, groundbreaking research, and valuable service to our communities.

We believe in creating an environment where the unique experiences and perspectives of everyone are embraced, enriching the work we do and the strategic outcomes we pursue. If you're passionate about making a difference, contributing to a dynamic team, and supporting a mission that matters, we encourage you to apply and be part of our journey. Learn more about CU System Administration.

Position Summary:

University Information Services (UIS) provides technical services and enterprise applications to the University of Colorado's (CU) four campuses and the Office of the President. UIS is committed to excellence in customer service, technical expertise, and the development of enterprise applications responsible for supporting CU's students, faculty, staff, and others.

IT Business Services & Operations (IT BSO) is responsible for cross-organizational processes and internal offerings leveraged across UIS to deliver operational and external customer service goals successfully. We are focused on actions that serve our internal organizational needs. Our service offerings include Project & Portfolio Management, Organizational Change Management, IT Service Management, Quality Assurance, Finance & Administration, Strategic Planning Process & Facilitation, and UIS HR strategy and liaison representation. Quality Assurance (QA) covers QA processes, templates, education, tool support, and direct resources for UIS teams to utilize to ensure services and products meet the requirements to achieve customer satisfaction. This ranges from functional to non-functional testing, automation, and Test Lead service offerings.

The Senior QA Test Coordinator will directly Interfaces with application managers, business analysts, campus partners, subject matter experts, and project managers to coordinate testing activities and aid UIS in measuring and assuring the quality of the product itself while also ensuring that the product and correlating services meet customer expectations via quality control. This role exists to establish metrics, coordinates UAT testing team to ensure the deliverables meet the client's requirements and the specified quality and timeline parameters with the guidance of QA Test Lead.

This position reports to the Quality Assurance Manager and is exempt from the State of Colorado Classified Staff system.

Where You Will Work:

This role is eligible to work remotely within the United States, but preference will be given to applicants who live in Colorado or are willing to move to Colorado.

Equal Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Duties & Responsibilities:

Duties and responsibilities of the position include, but are not limited to:

Maintain and evolve formal QA testing processes for a software development team.
Review requirements with developers for consistency.
Coordinating tests from start to end of a project.
Develop test plans and execute test cases, scripts, plans and procedures (manual and automated).
Implement and evolve System Integrations Testing (SIT), User Acceptance Testing (UAT) and Verification and Validation (V&V) processes, ensuring consistency across projects and UIS service lines.
Administer product base knowledge to all testing scenarios, test cases, and provide support as scripts are executed.
Write clear and complete documentation in support of testing and release management procedures
Work directly with application managers, business analysts, campus partners, subject matter experts and project managers to develop test plans/scripts.
Track successful and failed test cases execution.
In coordination with UIS service owners facilitate and oversee campus based UAT sessions.
Update and develop new tools/tracking tools and processes to ensure testing goals are met.
Document and provide metrics for Test Lead and Project Team.
Communicates, organizes, and reports application deficiencies to application developers to aid in the correction of issues
Analyzing and communicating test results.
Support planning timeline for testing.
Adheres to all established timelines established through QA Service Level Agreements (SLAs)
Assures that appropriate testing environments are maintained and handles product environment issues.
Performs other duties as assigned by the QA Manager.

What We Offer:

Salary: The anticipated hiring range has been established at $82,000.

CU System Administration takes into consideration a combination of the selected candidate's education, training and experience as it relates to the position, as well as the position's scope and complexity, internal pay equity and external market value when determining a salary level for potential new employees.

Benefits: With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.

No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
Disability, Life, Vision Insurance options.
Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
6 weeks of parental leave to adjust to the joys of parenthood.
A tuition benefit program for you and/or your dependents.
Free RTD EcoPass and Free Onsite Parking at our 1800 Grant Street Office.
Many additional perks & programs with the CU Advantage.

Additional taxable fringe benefits may be available.

For more information on benefits programs, please review our Comprehensive Benefits Guide.

Access our Total Compensation Calculator to see what your total rewards could be at CU. (This position is a University Staff position)

Qualifications:

Minimum Qualifications:

Please ensure your resume includes any and all relevant experience to be accurately assessed against these qualifications. You must meet all minimum requirements listed at the time of application to be considered for this role.

Bachelor's degree from and accredited institution of higher education, or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
Three (3) years' experience in system and application implementation testing, including:
- Collaborating effectively with diverse administrators and stakeholders; strong interpersonal, leadership, and change management skills
- Documenting test results, processes, and metrics
- Developing and executing manual and automated test cases, scripts, plans, and procedures.
- Logging and tracking defects, analyzing their impact, and recommending solutions.
Experience using work management tools such as Team Dynamix
Experience with tools like Cherwell, MS Office, MS Access, Visio, WPM, UFT, Browser Stack, Load Runner or ALM
Experience with AI tools like CoPilot or ChatGPT
Willingness and availability to assist with scheduled weekend maintenance tasks, as needed

Preferred Qualifications:

Bachelor's degree in Computer Science or related field from an accredited institution of higher education
Five (5) years' professional experience in system and application implementation testing, as outlined above
Strong experience with PeopleSoft applications and development framework
Experience working in higher education, including familiarity with QA tools and applications used in academic environments
Knowledge of SQL

Knowledge, Skills, and Abilities:

Strong understanding of Software Development Life Cycle (SDLC) methodologies, test environments, and all phases of testing (Functional, Integration, Regression, User Acceptance, and Release Management).
Coordinates with project teams during design and testing to ensure alignment with business requirements, timelines, and scope.
Skilled in managing multiple high-priority initiatives concurrently.
Designs, documents, and executes Test Plans, Scenarios, Use Cases, and Test Cases based on business requirements.
Captures, analyzes, and communicates detailed test results, project status, and defect reports through resolution and closure.
Anticipates issues and proactively recommends solutions.
Collaborates effectively with cross-functional teams, balancing diverse perspectives to reach common goals.
Communicates clearly with both technical and non-technical stakeholders.
Demonstrates a collaborative and inclusive mindset, open to constructive feedback and multiple solution paths.
Quickly learns and shares knowledge related to projects, tools, and systems.
Continuously expands technical skills through ongoing learning, training, and knowledge-sharing.
Contributes to improving the quality and clarity of project and systems documentation.
Provides QA mentoring and training to team members.
Works independently and represents QA practices positively across the organization.

How to Apply:

For full consideration, please attach the following as separate documents to your application:

A cover letter identifying the job specific minimum qualifications you possess
A resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting.

Please ensure you check the "Job Specific Attachments" box next to each document on the "Required Documents" page of the application for the appropriate documents to be attached.

Per the Colorado Job Application Fairness Act, you are not required to provide your date of birth, dates of school attendance, or dates of graduation on your resume or cover letter. If an application requires additional materials, such as a transcript or certification, you may redact identifying information relating to your date or birth, dates of school attendance, or dates of graduation.

When to Apply:

For full consideration completed applications must be submitted byMay 21, 2025. Reference checking is a standard step in our hiring process. You may be asked to provide contact information, including email addresses, for up to five references as part of the search process for this position. *Please note: All application materials must be submitted through CU Careers; emailed materials will not be considered.*

Sponsorship Statement:

We are unable to sponsor applicants for work visas for this position.

Background Check Statement:

The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial history, motor vehicle history and/or fingerprinting background check. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.

ADA Statement:

We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: systemhr@cu.edu.

Application Materials Required: Resume/CV

Job Category: Information Technology

Primary Location: Denver

Department: S0001 -- System Administration - 50119 - University InformationServices

Schedule: Full-time

Posting Date: May 16, 2025

Unposting Date: May 22, 2025, 5:59:00 AM

Posting Contact Email: systemhr.recruiting@cu.edu

Position Number: 00001917

To apply, please visit: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=36873&lang=en