Job Details

Information Technology Systems Coordinator

Position Number: 6246157
Location: Salt Lake City, UT
Position Type: Computing - Other

Information Technology Systems Coordinator

Job Summary

The Information Technology Systems Coordinator supports the operational functions of Housing & Residential Education by maintaining and enhancing key systems, primarily StarRez and Atrium. This position focuses on back-end system development, reporting, and process optimization to ensure that Housing operations are efficient, data-informed, and scalable.

The ideal candidate will bring strong technical expertise in SQL and Microsoft Excel, a keen understanding of business process logic, and the ability to translate functional requirements into system enhancements.

Responsibilities

Support the development of the department's Housing Management Software (StarRez, Atrium) through application design and build-outs, report generation, SQL development, meal plan configuration, and integration with campus systems.
Provide technical support for forms and business processes within StarRez for workflows such as room changes, billing, meal plan selection, and cancellations.
Design, test, and launch system updates, enhancements, and new modules prior to application go-live dates to ensure seamless user experiences.
Troubleshoot and resolve system issues for both staff-facing and student-facing interfaces within StarRez.
Develop, maintain, and enhance housing reports and dashboards to support data-driven decision-making, including real-time insights on occupancy, application, and business processes.
Build advanced data visualizations and interactive dashboards to support operational tasks such as room assignments, LLC placements, and cancellation management.
Explore, recommend, and implement new software solutions and modules to improve the student experience, create operational efficiencies, and maximize housing revenue.
Collaborate closely with the occupancy team during peak cycles to ensure accurate application processing and effective occupancy management.
Provide regular training and consultation to departmental staff to improve their use of StarRez and ensure alignment with housing operations goals.
Partner with campus IT and external vendors to ensure data integrations, permissions, and information security are managed effectively.

Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.

Minimum Qualifications
Requires a bachelor's degree or equivalency or equivalency (one year of education can be substituted for two years of related work experience) and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within areas of specialty.

Preferences

Bachelors degree in software engineering, business intelligence, computer science, data science, or related field.
Demonstrated skills in coding (SQL), process flow design, and ability to apply critical thinking skills in troubleshooting complex issues.
Advanced skillset in using Excel and understanding formulas, pivot tables, and other tools for reporting and data management.
Demonstrated skills in building reports and using advanced visualization tools to display and interpret occupancy and departmental data.
Ability to work with a variety of departmental areas to improve business processes and integrations.

Special Instructions

Requisition Number: PRN41990B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday to Friday (day).Occasionally work nights and weekends as needed to fulfill job responsibilities.
Department: 00307 - Housing & Residential Educ
Location: Campus
Pay Rate Range: $53,000-$60,000
Close Date: 8/21/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/182933