Job Details

Manager, Student Services

Position Number: 6262703
Location: Salt Lake City, UT
Position Type: Student Affairs and Services

Manager, Student Services

Job Summary

The Scholarship Administrator & Academic Program Manager serves in a dual capacity for the Colleges and Schools of Liberal Arts and Sciences (LAS) at the University of Utah, which includes the College of Humanities, College of Science, College of Social and Behavioral Science, and the School for Cultural & Social Transformation. This position oversees scholarship programs while coordinating academic scheduling across multiple departments within these four colleges/schools. As an integral part of the LAS shared services initiative, this position supports student success through financial assistance management, contributes to effective academic programming, and enhances coordination in alignment with the University of Utah's Impact 2030 strategic goals.

Responsibilities
Key ResponsibilitiesScholarship Administration (50%)

Administer scholarship programs across all four LAS colleges/schools, ensuring consistent processes while respecting each unit's unique academic culture and mission
Coordinate selection committees and review processes, as needed, in collaboration with department chairs and college deans
Manage scholarship budgets and fund allocations in compliance with award decisions made by individual colleges/units, donor intentions, and University of Utah policies
Develop and maintain scholarship application platforms and review systems consistent with university standards
Partner with the University of Utah's Financial Aid Office, University Advancement, and individual college departments
Create and implement efficient scholarship marketing, application, and awarding processes
Generate comprehensive reports on scholarship distribution, demographics, and outcomes for LAS leadership
Ensure compliance with institutional policies and applicable regulations
Serve as the primary point of contact for scholarship-related inquiries from students, faculty, and staff

Academic Program Management (50%)

Coordinate academic course scheduling across departments within the four LAS colleges/schools
Collaborate with department chairs, college schedulers, and the University Registrar to optimize classroom utilization and avoid scheduling conflicts
Monitor enrollment patterns and work with academic departments to adjust course offerings based on student demand
Maintain accurate course information in university systems, including CIS and Canvas
Create reports and visualizations of scheduling data to inform strategic planning
Coordinate with the University's space management team to ensure appropriate classroom assignments
Support department chairs and deans with academic program assessment and improvement

Minimum Qualifications
Bachelor's degree in a related area or equivalency (one year of education can be substituted for two years of related work experience).
Four to six years of progressively more responsible management experience. Background knowledge of hiring department's area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Master's degree in a related area may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences
Skills & Competencies

Exceptional organizational skills with ability to manage multiple programs and projects simultaneously
Detail-oriented with strong commitment to accuracy and confidentiality
Excellent written and verbal communication skills
Problem-solving abilities and strategic thinking
Proficiency with university systems including CIS, Canvas, and Microsoft Office suite
Ability to collaborate effectively with various stakeholders including students, faculty, donors, and administrators
Adaptability and flexibility in supporting the evolving shared services model across LAS units

Special Instructions
To ApplyPlease submit a cover letter, resume, and contact information for three professional references through the University of Utah's job portal. Review of applications will begin immediately and continue until the position is filled.

Requisition Number: PRN42044B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday - Friday 8-5
Department: 02318 - Navigate Hub - LAS
Location: Campus
Pay Rate Range: 39300 to 72700
Close Date: 6/30/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/183236