Job Details

Academic Success Advisor

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Position Number: 6268931
Location: Grayslake, IL
Position Type: Academic Advising

Academic Success Advisor
College of Lake County

Full Time
REQ-00000380

Why choose the College of Lake County for your next opportunity?

The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!), generous vacation, sick and personal time off and 14 paid holidays each year. Some benefits will not be available for part-time or part-time under 20 hours employees (ex: health insurance).

Position Title:

Academic Success Advisor

Department:

Academic Success Advisors - D Sub Department

Position Type:

Staff

Job Family:

Specialist

Job Summary:

The Academic Success Advisor serves as the primary liaison for an assigned caseload of students enrolled at CLC within a designated Field of Interest (FOI). This position is responsible for providing a personalized, holistic, and culturally responsive advising experience for each student from their first day of classes through credential attainment and career or transfer transition. Responsibilities include academic advising, transfer guidance, career exploration and planning, financial planning and referral, case management, progress monitoring, proactive outreach, support service planning and referral, and referral to student engagement opportunities. Academic Success Advisors act as partners with other college departments in their efforts to develop, implement, and provide programs and services that foster an inclusive and engaged campus community.

Posting Date:

06/02/2025

Expected Start Date:

07/01/2025

Compensation Grade:

B32

Full-Time/Part-Time:

Full time

Location:

Grayslake Campus

Total Hours Per Week:

Job Description:

Student & Customer Service (85%)

Develop a personalized, holistic student success plans that address students' academic, career, transfer, financial, personal and cultural needs and goals; monitor, review, and update plans to ensure progress toward completion and transition is achieved.
Interpret and explain college policies and procedures related to curriculum, advising, student success, retention, and credential completion.
Maintain detailed advising summaries and semester-by-semester academic plans within the Navigate360 case management/student success software.
Assess student needs, identify relevant college resources, and refer and connect students to identified resources.
Collaborate with faculty in assigned Field of Interest (FOI) regarding program and career information; connect students with faculty mentors as appropriate for additional guidance and support.
Proactively manage a caseload of students within an assigned FOI, effectively addressing their holistic advising needs; establish supportive relationships with assigned students, providing individualized coaching and ongoing guidance.
Utilize technology to run proactive communication campaigns with assigned students; leverage data analytics to deploy outreach efforts in a more equitable and strategic manner.
Address early alert notifications for assigned student; assist students with navigating academic challenges and staying on track with their program of study.

Project & Process Management (10%)

Collaborate with other college departments and academic division faculty in support of advising services and development of academic, career, transfer, financial, and personal advising information, training and tools.
Support the College's recruitment and retention efforts by way of providing presentations and workshops, staffing information tables, and engaging with students at orientation, convocation, and FYE events.
Participate in team and division strategic planning, professional development sessions, and college-wide committees as assigned.

Other (5%)

Provide other related functions as assigned.

Required Qualifications

Bachelor's degree with a minimum of two years of experience in student advising or a related area in an educational setting, preferable at the post-secondary level or a Master's degree in psychology, education, communications, counseling or a related field.
Demonstrated personal integrity, ability to form effective partnerships, ability to collaborate with others and work in a team-oriented environment.
Demonstrated high level of responsiveness to students or clients and the campus community.
Excellent organizational skills and the ability to manage multiple priorities with diligent attention to detail and accuracy.
Exceptional communication skills, specifically as they relate to verbal and written communication, in addition to active listening.
Demonstrated sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty, and staff, including those with disabilities.
Ability to work flexible hours including some evenings and Saturdays.

Desired Qualifications

Experience managing a caseload of students or clients.
Bilingual in Spanish and English.

Schedule

The regular schedule is 8:00am to 4:30pm Monday - Friday, with one day out of the week scheduled from 11:00am to 7:30pm.

Pay

$52,878/year
To ensure equity across the team, the salary for this role is standardized and not subject to negotiation.

EEO Statement

College of Lake County is an Equal Opportunity Employer with a policy of non-discrimination. Qualified applicants are considered without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history).

To apply, visit https://clc.wd5.myworkdayjobs.com/en-US/External/job/Grayslake-Campus/Academic-Success-Advisor_REQ-00000380