Job Details

Genetic Counselor Assistant

Position Number: 6292544
Location: Salt Lake City, UT
Position Type: Health - Communication Disorders

Genetic Counselor Assistant

Job Summary

Job Summary
The Department of Pediatrics at the University of Utah is looking for a Genetic Counselor Assistant. The coordinator will work closely with physicians, genetic counselors, and other staff to perform clinical, research coordination and administrative support functions for the University of Utah Department of Pediatrics and Center for Pediatric Personalized Medicine at Primary Children's Hospital.

The University of Utah offers a comprehensive benefits package including:

Excellent health care coverage at affordable rates
14.2% retirement contributions that vest immediately
Generous paid leave time
11 paid Holidays per year
50% tuition reduction for employee, spouse, and dependent children
Flex spending accounts
Free transit on most UTA services
Employee discounts on a variety of products and services including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
Professional development opportunities

Additional benefits information is available at https://benefits.utah.edu/

Responsibilities
Essential FunctionsBasic clerical and office duties, including:

Assembles necessary documents and supplies.
Effectively uses computer applications as needed in the office setting.
Schedules, coordinates and monitors appointments and testing.
Maintains medical records and other information.
Maintains inventory of supplies, ordering and restocking as needed to ensure availability for patient care.
Accurately documents patient and family genetic history and vital information into the medical record and into research databases.
Communicates with patients and providers via telephone, fax, e-mail, and U.S. mail.
Assists in coordinating program meetings and case conferences.
Under the direction of the provider, assigns procedural and diagnostic coding to encounter forms.
Conducts pre-authorizations, referrals, etc. in accordance with third party insurer requirements.
Facilitates timely billing by completing the necessary documentation.

Research functions:

Screen participants by assessing eligibility for research protocols and potential for commitment to project.
Collects and tracks research consent from study participants.
Disseminates information about the project and implements recruitment enhancement strategies.
Monitor participant progression throughout study and conduct evaluation at end of study.
Coordinate clinical patient information according to research protocols and assist the researchers with gathering pertinent clinical information.
Follows techniques of clinical research coordination and practices, FDA Good Clinical Practices (GCP), and clinical research standard operating procedures to ensure compliance with Intermountain policy and procedure, research sponsors and Federal rules and regulations.

Clinical functions within acceptable standards of care including:

Processes patient referrals from medical care providers and self-referrals from patients to genetic counseling; coordinates referral of genetic counseling patients to other specialties and providers.
Prioritizes (triages) patient scheduling to identify emergent needs through phone, electronic and walk-in communication, in accordance with established guidelines and protocols.
Schedules appointment times and sends introductory packet to each scheduled patient.
Prepares patient record to include obtaining patient and family genetic and medical history and generates a pedigree for the genetic counselor.
Provides patient education as directed (content reflects specific genetic assistant training, guidelines, care process models, protocols) and documents the education.
Assists genetic counselor during the genetic counseling session with paperwork, preauthorization's, pedigrees, etc.
Assists with consenting patients to research, in accordance with established guidelines and protocols.
Preauthorizes patients for genetic testing, including in-depth knowledge of genetic testing criteria as it pertains to various insurance companies, HMOs, PPOs, and Medicare/Medicaid.
Works with laboratories and insurance companies to facilitate completion of genetic testing for patients.
Coordinates incorporation of patient information into electronic medical record, including intake forms, physician and patient letters, and test results.
Following provider instructions, demonstrates accurate, timely and efficient follow through, tracks and reports testing results to genetic counselors.
Track patient information, genetic test results, medical records, and family history and input information into tracking database.
Actively participates in quality improvement initiatives (i.e. CQI, TQM, Lean, 100% participation, etc.).

Other duties as assigned (i.e. data entry, expense tracking, patient chart reviews, etc)

Problem Solving

The incumbent may be required to prioritize tasks received from multiple staff members and determine the order of importance. The incumbent must use discretion and judgement when scheduling appointments and in screening calls. The incumbent may coordinate work processes with other departments, community, governmental or regulatory agencies and must understand the objectives and policies governing the activities of the department and be able to effectively communicate this information to interested parties.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.
Seldom: Infectious disease, exposure to animals, oils (there is air or skin exposure to oils or other cutting fluids)

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.

The staff member must be able to demonstrate the knowledge and skills necessary to provide careappropriate to the age of the patients served on his or her assigned unit. The individual mustdemonstrate knowledge of the principles of life span growth and development and the ability toassess data regarding the patient's status and provide care as described in the department's policies and procedures manual.

Disclaimer This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications
Associates degree or equivalency (one year of education can be substituted for two years of related work experience). Completion of HIPAA Privacy & Security training may be required within two to five days of hire. Demonstrated human relations and effective communication skills also required.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences
Department Specific Preferences

Bachelor of Science from an accredited program.

Special Instructions

Requisition Number: PRN42163B
Full Time or Part Time? Full Time
Work Schedule Summary: Full time, 40 hours per week. Monday through Friday from 8:00 a.m. to 5:00 p.m
Department: 00848 - Pediatric Administration
Location: Campus
Pay Rate Range: $14.42 - $21.29
Close Date: 9/11/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/183838