Job Details

Resident Director

Position Number: 6299082
Location: Colorado Springs, CO
Position Type: Residence Life and Housing

Resident Director - 37064 University Staff

Description
Resident Director

Resident Life and Housing

Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies!

Who We Are

The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking a Resident Director to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success.

At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery – a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle.

Salary/Pay Range: $48,803 annually. Compensation will be commensurate upon experience and qualifications. This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.

Work Location: On-site, live-in

Benefits at a Glance

At UCCS, our employees are our most valued asset. We're proud to offer:
Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.
Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.
Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options.
Further Your Education: Avail twelve waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.
Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development.
Want to know your total compensation? Use our calculator to get the complete picture!

Summary

The University of Colorado Colorado Springs (UCCS) on-campus residential housing offers students two distinct Villages (Alpine and Summit) encompassing five unique Neighborhoods (North Side Neighborhood, Alpine Apartments, Peak View Neighborhood, Summit Central Neighborhood, and MonKeyRidge Neighborhood), that are home to the full spectrum of UCCS students. Establishing life-long friends, connections, and memories is what makes on-campus living an integral part of the UCCS Mountain Lion experience.

The Resident Director (RD) is a full-time, live-in, highly visible, professional staff member who, in collaboration with fellow staff members, campus partners, and residential students, is responsible for cultivating and maintaining a supportive, engaged, and thriving residential community. Under the supervision, support, and general direction of the Assistant Director of Residence Life, the RD will directly supervise, coach, and support up to 15 student Resident Assistants (RA). The RD oversees daily operations for multiple buildings in an assigned area on campus, however, all RDs have an instrumental role in creating a vibrant residential experience for all residents that promotes student belonging, engagement, human potential, and student success. With a focus on relationship-building, proactive communication, teamwork, and initiative, the RD team is essential in shaping a welcoming and caring living environment that enhances the overall student experience at UCCS. The position is required to live on campus with frequent evening and weekend responsibilities that support the Resident Assistants (RA) and residential students. The live-in requirement ensures that the RD plays a pivotal role in crisis management and on-call support, contributing to the safety and well-being of the residential community. Rotational on-call responsibilities for up to 1,500 residents is required.

Essential Functions

The duties and responsibilities of the position include, but are not limited to:

Community Development and Student Support

Cultivate and maintain a positive living environment that supports academic achievement, personal growth, engagement, belonging, and retention
Support development and delivery of an engaging and enriching residential experience tailored to the specific demographics of the residential population assigned to the RD and their staff of RAs
Promote and facilitate residents' personal development through programming, workshops, and one-on-one interactions that foster a sense of community and belonging
Educate staff and students on policies and procedures, and how to respect the rights of others through community standards
Encourage resident involvement in events, programs, and leadership opportunities
Maintain a high degree of visibility for all residents and members in the community
Provide individual support to residents, addressing their personal, academic, and social concerns
Coordinate responses, including coaching and modeling for the RA staff, to roommate conflicts, personal crises, and other concerns, including mediating conflicts among residents and enforcing community standards

Resident Assistant Supervision and Development

Coach, train, evaluate and support Resident Assistants (RA) to become effective leaders through 1:1 meetings, coaching discussions, small groups, and staff meetings
Provide leadership to RAs in setting goals for the year, monitor work performance for accuracy and completeness in accordance with department and divisional goals and objectives, and ensure compliance with established Residence Life policies and procedures
Conduct RA performance evaluations on a regular basis and during the annual departmental evaluation process
Engage in accountability practices to ensure RAs meet performance expectations and maintain GPA and credit hour requirements
Provide RAs with guidance about university policies, procedures, and resources
Utilize departmental resources for ongoing development and training
Recognize and praise RAs for strong performance and significant achievements

Emergency and Crisis Response

Serve on an on-call 24-hour duty rotation. Provide crisis management support and intervention, which may be required on weekends, at night, etc. Respond to additional emergency situations as necessary
Develop knowledge of campus and community resources to ensure timely and efficient referrals when appropriate
Refer all mental health concerns to appropriate resources, such as the Wellness Center and maintain thorough documentation
Utilize the CARE Team as a resource and for appropriate referrals
Consult with leadership when appropriate and follow pro-staff on call protocols/guidance when responding to situations and circumstances
This position is a Campus Security Authority (CSA)/Mandatory Reporter and must be comfortable confronting and reporting all crimes as outlined by the Code of Conduct, University or Regent Policy and Colorado Revised Statutes.

Collaboration and Partnerships

Collaborate with key campus partners such as facilities, Wellness Center, UCCS Police, Student Life, Dining and Hospitality Services, Dean of Students, and other university partners to provide educational and academic initiatives
Participate in campus-wide events and initiatives that enhance the residential experience
Serve on University-wide committees, as assigned or approved by the Assistant Director or Senior Director of Residence Life and Housing

Student Conduct

Serve as a Hearing Officer for students referred alleged violations of the Student Code of Conduct, Residence Life and Housing Handbook, and other behavioral concerns; administer appropriate sanctions to effectively resolve disciplinary problems in consultation with Residence Life staff and Dean of Students
Facilitate the conduct process to serve as an educational opportunity
Facilitate informal conduct resolutions, such as educational conversations, letters of notice, etc…
Update and maintain accurate and timely conduct records for assigned cases in Maxient.

Administrative

Manage operational functions for residence halls, such as move in/move out, damage assessment, billing, maintenance requests, conducting room inspections, reporting, and following up on custodial issues and maintenance requests
Attend and participate in meetings, including, but not limited to, department meetings, staff meetings, collateral meetings, and one-on-one meetings
Chair a Residence Life collateral, such as but not limited to: RA Training & Development, or RA Recruitment & Selection
Maintain administrative and informational records in all appropriate channels such as Roompact, StarRez, Maxient, and/or Microsoft Teams
Manage a budget and keep efficient records for procurement purposes
Lead and participate in meetings, including, but not limited to, staff meetings and one-on-one meetings
Other relevant duties as assigned.

Tentative Search Timeline

Priority will be given to applications submitted by: 6/22/2025
Potential interview dates: 6/26/2025 - 7/11/2025
Potential start date: 8/1/2025

All employees of the University of Colorado Colorado Springs (UCCS) are required to complete training on policies and procedures administered by the Office of Institutional Equity (OIE), under the supervision of the Associate Vice Chancellor of Institutional Equity/Title IX Coordinator. Required training includes: understanding and reporting conduct prohibited by the sexual misconduct, protected class nondiscrimination, and conflicts of interest in cases of amorous relationships policies, related retaliation, and compliance with accommodations regarding disability, pregnancy or related conditions, and religion. All employees are also designated as "responsible employees" and are required to report conduct prohibited under these policies, and student disclosures of pregnancy or related conditions directly to the OIE and to provide OIE's contact information to any student disclosing pregnancy or related conditions. More information is available at: Policies and Resolution Procedures | Office of Institutional Equity (uccs.edu).

Note: This job description outlines this role's general responsibilities, qualifications, and physical requirements at UCCS. It is not an exhaustive list of all required duties, responsibilities, and qualifications. The university reserves the right to modify, add, or remove duties and responsibilities as needed to meet the university's needs.

Qualifications
Applicants must meet minimum qualifications at the time of hire.

Applicants must possess a bachelor's degree at time of hire
Previous experience providing student support and engagement on a college campus is required.
Education Masters' degree in higher education, student affairs, counseling, human services or related field is preferred.
Experience working in residence life at an institution of higher education is a plus.
Strong candidates will have experience with crisis response and serving on-call
Experience supervising paraprofessional experience is highly desirable.
Excellent candidates will have experience working with a residential engagement model
Experience of using student development theory is preferred.

UCCS is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.
Special Instructions to Applicants: Applications submitted by 06/22/2025 will receive full consideration. Applications submitted through email or surface mail will not be considered. Please apply at cu.edu/cu-careers (job #: 37064). Official transcripts will be required upon hire. Upon request, please be prepared to provide five professional references (at least two previous/current supervisors), including their email contact information. If you have technical difficulties with your application, please contact the CU Careers help desk at 303-860-4200 #5 or cucareershelp@cu.edu. Job related inquiries should be directed to the posting contact. The University of Colorado Colorado Springs will not sponsor work visas or permanent resident applications for this position. Application Materials Required: Cover Letter, Resume/CV Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. Must include date ranges to include month and year (mm/yyyy) and whether the position was full time or part time. 2. A cover letter that specifically addresses the job requirements and outlines qualifications. When submitting the materials, check the Job Specific Attachments box next to each document in order for the search committee members to see your materials.

Job Category: Student Services

Primary Location: Colorado Springs Department: C0001 -- Colorado Springs Campus - 40410 - VCEMSA-RESIDENCE LIFE

Schedule: Full-time

Posting Date: Jun 13, 2025

Unposting Date: Ongoing Posting Contact Name: Seth Taylor Posting Contact Email: staylo28@uccs.edu Position Number: 00417505