Admission Counselor, Transfer
University of San Francisco
R0011078
USF Hilltop Campus
Job Title: Admission Counselor, Transfer
Job Summary: The Admission Counselor plays a key role in supporting the recruitment, admission, and enrollment of undergraduate students to the University of San Francisco's Hilltop and/or branch campuses. This position focuses on transfer student recruitment with an emphasis on engaging prospective transfer students, building relationships with community college partners, evaluating applications, and supporting transfer-related programming and events. The Counselor will work closely with the Director of Transfer Admission, Assistant Director of Transfer Admission, and the broader Undergraduate Admission team to meet institutional enrollment goals and uphold the University's commitment to access and diversity.
The ideal candidate is student-centered, detail-oriented, and enthusiastic about supporting transfer student success. As a key member of the undergraduate admission team, this position will actively contribute to a wide range of recruitment, outreach, and application review efforts for both transfer and first-year students.
Full Job Description:
Job Responsibilities
Represent USF at community college visits, transfer fairs, and on-campus/virtual recruitment events to engage prospective transfer students and build relationships with community college partners and counselors.
Serve as a resource for prospective students, families, and community college counselors, providing information on admission requirements, transfer credit policies, academic programs, and financial aid.
Develop and maintain effective relationships with appropriate counselors, administrative, and teacher contacts at community colleges and high schools.
Assist in the planning and execution of transfer-focused events and outreach initiatives, including virtual info sessions, workshops, student panels, and admitted student activities.
Support communication efforts with prospective and admitted students, including email, phone, text, and virtual appointments.
Reviews first-year and transfer admission files, determines eligibility, decides which applicants are qualified for admission to USF and makes admission decisions.
Collaborate with the Director of Transfer Admission and other team members to track applicant engagement, monitor progress toward enrollment goals, and implement effective outreach strategies.
Participate in special recruitment initiatives related to strategic populations, including adult learners, Veteran students, and transfer nursing applicants.
Assist in gathering and maintaining data and records related to transfer recruitment efforts.
Support outreach and event coordination for the Bachelor of Arts in Management (BAM) degree completion program in collaboration with the Director, Assistant Director, and other campus partners.
Attend and support campus visits and special events for prospective and admitted students.
Perform other duties as assigned.
Qualifications
Bachelor's Degree
1-3 years of experience in college admission, transfer advising, or a related student services field; experience with transfer populations is a plus.
Excellent written and verbal communication skills with demonstrated ability to present information in various formats to effectively communicate cross-generationally with a variety of persons and audiences.
Strong organizational and time-management abilities; able to manage multiple projects and deadlines.
Commitment to diversity, equity, inclusion, and access in higher education.
Ability to work independently and collaboratively in a fast-paced and dynamic environment.
Willingness to travel (approx. 35% of the time) and to work occasional evenings and weekends.
Strong customer service orientation and student-centered approach.
Familiarity with CRM tools (Slate experience a plus) and Microsoft Office/Google Workspace.
Understanding of and commitment to USF's mission and values.
The University of San Francisco is located in the heart of one of the worlds most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a students passion for social justice and a desire to "Change the World From Here." For more information, visit http://www.usfca.edu.
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