Job Details

BMIC Applications Systems Analyst

Position Number: 6346003
Location: Salt Lake City, UT
Position Type: Computing - Other

BMIC Applications Systems Analyst

Job Summary

The Clinical and Translational Science Institute (CTSI) supports a broad range of faculty researchers, data scientists, clinical coordinators, and informaticists. This position works with the Clinical and Translational Science Institute Biomedical Informatics Core (BMIC) on the core application and data management, the user services support team to provide support to research teams, internal systems, and processes.
You will be part of a dynamic team that supports REDCap project builds, day-to-day operations of our BMIC service desk in collaboration with investigator teams. You'll be able to grow your skills with new functionality and practices while supporting our researchers through our service recharge center. You'll help create and update user-facing documentation and internal standard operating procedure guides for BMIC operations and researcher projects. Implementation of change management control processes and quality assurance process management are required. The most successful candidates will bring curiosity and drive to help researchers with the wide variety of solutions the BMIC offers.
Additionally, this position will assist in supporting project operations of the BMIC to collect, clarify, and document business requirements. He/she is also responsible for configuring, debugging, testing, and implementing the designed solution for assigned projects.
The Clinical and Translational Science Institute (CTSI) serves as an academic home for clinical and translational research, developing innovative health services and training a new generation of investigators. Four foundations of discovery compose the institute: Cores and Services, Education and Training, Clinical Research Support Office, and Administration, and these foundations provide support for T1 to T4 research.
Utah CTSI has produced leading investigators with several NIH grants awarded for their various "bench-to-bedside" areas of research and partners with other flagship institutions to contribute published works and clinical success.
Learn more about the CTSI: https://ctsi.utah.edu/administration/about-us

Responsibilities
General applications systems analyst requirements:Reviews, analyzes, and modifies programming systems, including encoding, testing, debugging, and installing to support an organization's application systems. Consults with users to identify current operating procedures and to clarify program objectives. May be expected to write documentation to describe program development, logic, coding, and corrections. Write a manual for users to describe installation and operating procedures.

Key Responsibilities

Provide production support for incident resolution and change requests for service recharge projects.
Coordinate day-to-day application operations and service desk support.
Develop and maintain user-facing documentation and internal SOPs.
Implement and manage change control and quality assurance processes.
Support project operations by gathering and documenting business requirements.
Configure, test, and deploy informatics solutions for investigator teams and investigator-initiated projects.
Assist in implementing and supporting research workflows using tools such as REDCap and OpenSpecimen.
Promote best practices in data management, including data integrity, security, and compliance with regulatory standards.

Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.

Minimum Qualifications
Require a bachelor's degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) and 2-5 years of experience in the field or in a related area.

Preferences
Technical Skills:

Proficiency in REDCap data management and project configurations or other electronic data management systems in a research setting.
Familiarity with database management and data wrangling techniques.
Some experience with programming languages or structured query language (sql).
Ability to work with complex data sets and perform cross-table referencing.
Understanding of Good Clinical Practice (GCP) and clinical research coordination.

Analytical Skills:

Strong problem-solving abilities and attention to detail.
Capability to perform substantial calculations and data processing.
At least 2 years of experience with change management processes and documentation.

Communication and Collaboration:

Excellent communication skills to work effectively with multidisciplinary teams.
Ability to translate technical and research requirements into practical solutions.
Collaborative mindset to support internal operations and service units.
Ability to manage multiple priorities in a fast-paced environment.
Minimum 2 years of experience in customer service or service management.

Special Instructions

Requisition Number: PRN42294B
Full Time or Part Time? Full Time
Work Schedule Summary: Arranged with the Supervisor
Department: 01271 - Biomed Informatics Core CCTS
Location: Campus
Pay Rate Range: $30.00 -$32.00 Hourly
Close Date: 8/31/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/184495