Job Details

Off-Campus Area Coordinator

Position Number: 6415308
Location: Santa Clara, CA
Position Type: Residence Life and Housing

Off-Campus Area Coordinator

Position Title:
Off-Campus Area Coordinator

Position Type:
Regular

Hiring Range:

$70,600 - $77,650 annually; Compensation will be based on education, experience, skills relevant to the role, and internal equity.

Pay Frequency:
Annual
A. POSITION PURPOSE

The Off-Campus Area Coordinator assists with the planning, administration, implementation, and assessment of the University-wide programs and initiatives supporting all off campus students. While receiving strategic guidance and general instructions from the Assistant Dean for Off-Campus Student Life, the incumbent exercises professional judgment within established procedures and practices to facilitate an integrated academic environment in collaboration with the entire Santa Clara community. The Area Coordinator is the direct supervisor for student staff and provides support for students' adjustment to living off campus. This is a full time, 12-month position, requiring living in a provided apartment, flexibility of work hours and work performed on weekends and evenings.

B. ESSENTIAL DUTIES AND RESPONSIBILITIES
Educational Programming and Off-Campus Student Support

Coordinate and assess new and legacy educational programming in support of the eight dimensions of wellness for off campus students. Legacy programming includes the Off Campus Housing Orientation, the Annual Walkabout, and Halloween Picnic in the Park.
Primary responsibility for the student development functions for students living off campus in the neighborhood surrounding campus. This includes leading efforts to create an environment, which promotes citizenship, respect, growth, academic success, compassion, and inclusive excellence among student staff and off campus students.
Mediate, intake, and respond to off campus student concerns, including concerns with leases and tenants' rights.
Build relationships and partnerships with local City of Santa Clara and County of Santa Clara resources to provide support for students' adjustment to living off-campus.
Responsible for creating and distributing all communication from the Off-Campus Living Office for programming, events, City of Santa Clara announcements and any timely safety and security notices for off campus students.
Stay current on trends in community relations with City and Local Governments, including attendance at local training and workshops such as the Santa Clara Citizen's Police Academy.
Support the overall promotion of the university philosophy on alcohol and other drug education, enforcement, and reduction of high-risk drinking and other drug use through student and staff trainings, development of policies, and programs such as new student orientation and Welcome Weeks programming.
Work with the Wellness Center to develop and facilitate the training for the student staff on information related to alcohol and other drugs.
Develop and implement alcohol and other drug specific programming for off campus students using University collected data and Division of Student Life collected data.
Promote and build department collaborations with the Off-Campus Living Office and University departments and related outside groups.
Develop relationships and partnerships with City of Santa Clara officials, and property managers to respond to student and local community needs, sometimes serving as a mediator to resolve conflict.
Facilitate opportunities for students living off campus to explore and engage with the local community to cultivate an appreciation for the city of Santa Clara.

Other Administrative Responsibilities

Maintain and verify the content and users of the Off-Campus Living rental listings website and database.
Manage administrative responsibilities such as weekly reports to supervisor, the Assistant Dean for Off-Campus Student Life.
Manage other responsibilities designated by the Assistant Dean for Off-Campus Student Life and generated by the needs of off campus students and the staff member's own interest and initiative.
Act for the Assistant Dean for Off-Campus Student Life in their absence
Serve on University-wide, Division and Departmental committees as a representative of the Dean of Students Office, as appropriate to areas of responsibility.

Policy and Procedure Development, Interpretation, and Implementation

Responsible for the education of all off-campus residents, in reference to university policies and regulations, City of Santa Clara Laws and Codes, and other applicable State and Federal Codes and Laws including implementation and enforcement of policies when applicable.
Serve as a member of the Dean of Students Office staff providing advice, consultation, and support in the development of University-wide policies and procedures, and responses to issues and trends affecting the campus. Provide staff support and assistance related to interpretation and implementation of University-wide policies.
Provide leadership and consultation in responding to student needs and campus issues related to student life, especially off-campus students.
Serve as a campus security authority when informed of allegations regulated under the Clery Act.
Serve as a responsible employee for allegations regulated under Title IX.

C. PROVIDES WORK DIRECTION

While receiving strategic guidance and general instructions from the Assistant Dean for Off-Campus Student Life, the Off-Campus Area Coordinator provides work direction, leadership, and supervision for the Off-Campus Living office and student staff. The incumbent works collaboratively and provides leadership and consultation for colleagues within the Division of Student Life relating to off-campus students.

Supervision

Select, train and supervise a team of student staff.
Responsible for the training, and education, and development of the staff and staff development.
Student staff development responsibilities include developing an effective team, leading weekly meetings, empowering student growth and providing support, leadership, and supervision on a daily basis.

D. GENERAL GUIDELINES

Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices.
Recommends initiatives and implements changes to improve quality and services.
Maintains contact with customers and solicits feedback for improved services.
Maximizes productivity through use of appropriate tools; planned training and performance initiatives.
Develops resources that create a timely and efficient workflow.
Prepares progress reports; informs supervisor of project status; and any deviation from goals. Ensures completeness, accuracy and timeliness of all operational functions.
Prepares and submits reports as requested and required.
Develops and implements guidelines to support the functions of the unit.

E. QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

a. Knowledge

Knowledge of higher education environment and understanding and support of the Jesuit tradition of education, which includes a commitment to the fundamental commitment and values of service to others, community, and diversity. Support of education in the Ignatian tradition which incorporates discernment and reflection as part of our daily work with students.
Santa Clara University is committed to diversity and inclusion; therefore, it is vital all candidates seeking employment be committed to and demonstrate skills, knowledge and awareness to serve the unique needs of our diverse campus community.
Knowledge of student development theory and concepts.

b. Skills

Use a personal computer for word processing, Internet, social media, data management required.
Excellent oral and written communication skills, including experience in delivering workshops and speaking to groups of various sizes and in one-on-one settings.
Strong crisis intervention and consultation skills.
Strong analytical, organizational, communication (written and oral), and public relations skills.
Ability to access the needs and current trends of students living off-campus to inform program development and execution.

c. Abilities

Respond to emergencies including natural disasters where sight, hearing, speech, as well as unassisted upper body mobility may be required.
Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.
Demonstrated ability to exercise sound judgment in accordance with established policies and regulations. Ability to work on projects, events and programming independently to completion.
Ability to maintain confidentiality.
Strong problem resolution experience.
Manage multiple tasks and exercise sound judgment, independently.

d. Education and Years of Experience

Bachelor's degree required.
At least 3 years of responsible work in an academic setting or related field.
Preferred Qualifications: Master's degree in higher education administration, college student services, education, counseling or related field.

F. PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

Considerable time will be spent at a desk using a computer terminal
Time will be spent walking to student residences off-campus

G. WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

Due to the live-in nature and high visibility of the position, it is essential that Area Coordinators model the values of a Jesuit, Catholic university and demonstrate commitment to the mission of Santa Clara University. This is a full time, 12-month position, requiring flexibility of work hours, including work performed on weekends and evenings. A one-bedroom apartment, which can be furnished, is provided for this position.
Maintain a positive presence within the neighborhood surrounding campus by being visible and accessible to students and role modeling responsible behavior, personal integrity and commitment to Jesuit philosophy of education of the whole person.
Capacity to work in a 24-hour/7-day environment with the ability to quickly respond to situations and individuals and the ability to handle situations with students living off campus.
Work in a typical indoor office environment.

EEO Statement

Santa Clara University is an equal opportunity employer. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/

Title IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Information about Title IX can be found at www.scu.edu/title-ix. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu.

Telecommute

Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

To view the full job posting and apply for this position, go to https://wd1.myworkdaysite.com/en-US/recruiting/scu/scu/job/Santa-Clara-CA/Off-Campus-Area-Coordinator_R6400