Job Details

Associate Registrar

Position Number: 6442389
Location: Pomona, CA
Position Type: Registrars

Associate Registrar

Posting Number: A00844
Campus:
Department: 4007-Registrar

Classification Pay Scale
In compliance with SB 1162, Western University of Health Sciences is providing a pay scale for this position. The pay scale reflects the minimum and maximum target for new hire salaries for this position. Within this range, the individual pay is determined by a variety of factors, including but not limited to job-related skills, experience, relevant education or training, and work location. Please note that the compensation details listed reflects the base salary only.

Expected Pay Scale
Minimum: $84,000 Annually
Maximum $88,250 Annually

Job Summary

The Associate Registrar provides leadership to staff and ensures the development and implementation of policies and procedures for managing the Office of the Registrar as well as assists in analyzing, designing, recommending, implementing, and maintaining administrative systems and business processes. This position is responsible for the smooth technical operation and development of Banner student services (student registration transactions, grading, transcripts, degrees, withdrawal services, imaging, and workflow), as well as all web information and applications.

This position specifies, designs, and programs departmental student transactions and systems including web software, portal interfaces, student online transactions, workflow processes and imaging operations. Leads the testing for the Student Team when upgrading software. The Associate Registrar represents the Registrar as directed and provides a high quality of customer service and senior project leadership on special projects.

Knowledge, Skills and Abilities

Individuals must possess the following skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation:

Leadership skills with strong decision-making skills and demonstrated good judgment.
Significant knowledge of commonly used concepts, practices, and procedures within the Registrars office, including:
- Federal and California laws pertaining to the privacy rights of students and access to student information (FERPA)
- Student registration
- Course enrollment
- Recording of grades
- Awarding of degrees, and
- Maintenance of student records.
Ability to assess business processes, identify operational gaps, and implement improvement.
Excellent written and verbal communication skills.
Understanding of best practices in the field, and ability to recommend changes and modifications to current systems.
Demonstrate functional system experience, experience implementing new systems and problem solving within software systems.

Required Qualifications

Education: Bachelors degree required.
Experience: Three years of experience in a University Registrars office or in a similar University administrative office.
Computer Skills:
- Hands-on experience with Ellucian Banner Student Module or a similar student information system.
- Expertise in performing data analysis using Microsoft Excel.
- Experience working in a higher education environment.
- Willingness to grow and develop technical skills required to support this type of technical environment.

Preferred Qualifications

Education: Masters degree
Experience:
- Five years of experience in a University Registrars office or in similar University administrative office.
- Experience working with the Banner and Degree Works.

Posting Date: 08/04/2025
Closing Date:

Essential Job Duties

To apply, visit https://jobs.westernu.edu/postings/33661