Job Details

Part-time Academic Resource Center Clerk (Brockton)

Position Number: 6454410
Location: Brockton, MA
Position Type: Academic Advising

Part-time Academic Resource Center Clerk (Brockton)

Location: Brockton, MA Category: Part-time Positions Posted On: Fri Aug 8 2025 Job Description:
The Academic Resource Center (ARC) at Massasoit Community College's Brockton campus provides an array of tutoring, accessibility, and additional academic support services to Massasoit students. The PT Clerical Assistant will provide administrative support for the department, conducting courteous visitor reception, and performing tasks to support department operations.

Responsibilities and Duties:

Provide excellent customer service to all constituencies (students, staff, faculty, community members)
Assist students to make tutoring appointments utilizing the Navigate software system
Ensure that tutors and staff are aware of updates to their appointment schedules
Schedule appointments for students with Access and Disability Resources staff
Communicate with Administrative Assistant, ARC Director, Tutoring Coordinators and Access and Disability Resources staff to resolve operational or programmatic issues
Respond to telephone, email and in-person inquiries
Maintain confidentiality of student information
Assist with data entry for record keeping purposes
Copy, file, scan materials
Refer students to other campus resources as needed
Perform other related duties as needed to support the department's goals

Job Requirements:

High school diploma or equivalent
Strong interpersonal, collaborative, organizational and administrative skills
Strong oral and written communication skills
Commitment to community college mission
Knowledge/skill using Microsoft Office applications and Outlook

Preferred Qualifications:

Associate's degree
Understanding of confidentiality parameters
Experience working with individuals with disabilities
Familiarity with student information systems preferred

Additional Information:
Position Status: Part-time. Non-benefitted, non-unit position

Hours: 12-24 hours per week, schedule will vary as needed, with more hours worked during the Fall/Spring semesters (not to exceed 936 hours annually); hours will generally fall within Mon.-Thurs. 1:00pm-6:00pm, and will include Sat. 10:00am-2:00pm during the Fall/Spring semesters

Salary: 17.25 per hour

Worksite: Brockton Campus

Assignments will include all Massasoit sites and additional locations as necessary

Deadline to Apply: August 24, 2025

To apply, visit http://massasoit.interviewexchange.com/jobofferdetails.jsp?JOBID=191433