Job Details

Admin Support III - Financial Aid and Scholarships


Salary: $39,057.00 - $45,950.00 Annually
Job Type: FT Nonexempt Salaried Staff
Job Number: FY2604741
Closing: 8/18/2025 11:59 PM Mountain
Location: 800 W University Parkway, Orem
Division: VP Student Affairs

Position Announcement


Utah Valley University invites skilled administrative professionals to join our Financial Aid and Scholarships team in a role that makes a meaningful impact on student success. Under the direction of the Sr. Director of Financial Aid and Scholarships, this position plays a key role in ensuring the smooth and efficient operations of the office. The successful candidate will provide high-level, confidential administrative support, coordinate meetings and events, oversee administrative student employees, and actively contribute to the department's initiatives.

This position offers the opportunity to work independently with minimal supervision while collaborating with a dedicated team committed to helping students achieve their educational goals. With a focus on operational excellence, problem-solving, and proactive support, you will help ensure our processes run seamlessly and our students and staff receive the highest level of service.

Summary of Responsibilities

• Performs confidential administrative support duties for the Sr. Director including scheduling and time management. Exercises discretion in committing time and evaluating needs. Coordinates travel, purchasing, and budget tasks for the Sr. Director. Regularly review and assess financial reports with Sr Director to ensure transparency and accountability.
• Manages a team of student administrative support including hiring, firing, training, onboarding and performance management. Coordinates scheduling to cover front of office walk-in traffic, deliveries, etc. Coordinates feedback from administrative support stakeholders.
• Acts as departmental point-of-contact for various administrative responsibilities. Composes inter-department and campus correspondence. Maintains and disburses meeting agendas, records, and meeting minutes. Performs a wide range of administrative tasks.
• Monitors the hiring processes for the department by processing position requests for department positions. Processes necessary paperwork for staff changes, including new hire paperwork. Assist in the onboarding efforts of new employees. Support and assist in employee recognition.
• Coordinates department financial activities through Banner and Wolverine Marketplace which include requisitions, purchase orders, travel requests, mileage reimbursements, contracts, etc.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with an Associate's degree in a related field and one year of related experience OR an equivalent combination of education and/or experience related to the Summary of Duties totaling three years.

Knowledge / Skills / Abilities

Knowledge

• Knowledge in research, analysis, preparation, and interpretation of data, reports, agendas, minutes, and other related documents.
• Knowledge on supporting multiple directors, anticipating needs, and juggling related demands, including constant prioritization of scheduling and other tasks in a high-stress environment.
• Knowledge of complex office operations using various software applications, but not limited to:
  • Banner Application Navigator
  • Financial Reports
  • Travel Software
  • Office 365 Suite
  • Cloud Storage
  • Program Management Tracking Software
  • Video Conferencing
  • Wolverine Marketplace
  • Event Scheduling
  • Outlook
  • Employment Tracking
  • Office Suite
  • Website Management
  • Electronic Workflows
  • Employee Time Management
  • Data Storage
  • Acrobat, Data Surveys & Tracking
  • Employee Training

Skills

• Excellent communication, organization, and relationship-building skills.
• Detail-oriented execution of tasks and managing multiple assignments simultaneously.
• Skills in prioritizing, organization, coordination, and time management.
• Skilled in maintaining confidentiality with regard to administrative and personal matters encountered in day-to-day work and on all highly sensitive information related to the Sr. Director's office.
• Excellent advanced and confidential support, using analytical and critical thinking, and innovation to maximize bandwidth and effectiveness in managing multiple communication streams.
• Excellent interpersonal communication, problem-solving, and decision-making with a diverse audience.

Abilities

• Ability to form employee and academic relationships, presenting and representing the Sr. Director in a positive light and act as proxy for communications and approvals, as authorized and appropriate.
• Ability to make independent decisions reflecting judgment that portrays a positive influence on the University.
• Ability to build relationships with students, parents, staff, faculty, donors, and prospects.
• Ability to work with groups from various areas of an organization with different skills and backgrounds.
• Ability to work independently and proactively while prioritizing existing assignments and emerging needs.
• Ability to prioritize and follow multiple projects through to completion, as well as simultaneously.
• Ability to understand and follow instructions, procedures, and processes with the ability to exercise independent judgment and initiative.
• Ability to multi-task and prioritize.
• Ability to coordinate and assist in the preparation and monitoring of financial transactions with the ability to communicate effectively both verbally and in writing with accuracy and exactness.
• Ability to maintain the confidentiality of highly sensitive information, including UVIDs, FERPA, Title IV Aid privacy, Student Release Forms, and personal identifying information.
• Ability to supervise, direct, and train employees in the performance of their duties.
• Ability to provide training to staff and others in the application of such policies and practices in the use of systems related to Banner Application Nav.
• Ability to compose and edit written materials in a professional manner and ability to communicate effectively, verbally and in writing.
• Ability to prepare professional presentations and documents that support decision-making.
• Ability to adapt to change with a positive attitude, with a willingness to learn new procedures and systems quickly.
• Ability to communicate effectively with all employees and remain calm when unplanned changes in schedule or priorities arise.
• Ability to interact courteously and effectively with people in a variety of situations and to foster a culture of exceptional care for all employees that respects their individual strengths, views, and experiences.
• Ability to generate an approach that is positive, optimistic, and that cultivates an enjoyable work environment.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.



To apply, please visit https://www.schooljobs.com/careers/uvu/jobs/5039615/admin-support-iii-financial-aid-and-scholarships




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