Job Details

Manager of Graduate Advising

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Position Number: 6581054
Location: Denver, CO
Position Type: Academic Advising

Manager of Graduate Advising

University of Colorado Denver

Manager of Graduate Advising-37775

University Staff

Description

Position Details
University of Colorado | Denver
Official Title: Academic Services Manager
Working Title: Manager of Graduate Advising
FTE: Full-time 1.0 (100%) FTE | Hybrid
Salary Range: $77,000 - $80,000
Position #00651207- Requisition #37775

Join the University of Colorado Denver
About the University of Colorado - Denver
Millions of moments start at CU Denver, a place where innovation, research, and learning meet in the heart of a global city. We're the state's premier public urban research university with more than 100 in-demand, top ranked bachelors, master's, and doctoral degree programs. We partner with diverse learners-at any stage of their life and career-for transformative educational experiences. Across seven schools and colleges, our leading faculty inspires and works alongside students to solve complex challenges and produce impactful creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. To learn more about how CU Denver helps learners meet their moment, visit ucdenver.edu.

Job Description
* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *
The Manager of Graduate Advising in the CU Denver Business School plays a pivotal role in advancing and supporting student success across graduate programs. This full-time professional exempt position provides leadership and direct supervision to a team of Graduate Academic Advisors, ensuring high- quality advising services for students pursuing Master of Business Administration and Master of Science
degrees.

Grounded in a philosophy of student development, the manager collaborates with advisors to deliver advising in both individual and group settings that promotes academic progress, engagement, and retention. The role also works closely with the Assistant Dean of Graduate Programs and Discipline Directors to guide curriculum development, implement program enhancements, and support a positive student experience.

Manager of Graduate Advising
What you will do:

Leadership:

Supervise and lead team of graduate academic advisors; organize and lead weekly team meetings.
Address escalated student concerns on behalf of the graduate advising department.
Assess advising effectiveness through student feedback, metrics and continuous improvement initiatives.
Prepare reports and presentations on graduate advising as needed.
Responsible for the team's oversight in welcoming new graduate students, including the maintenance, revision, and distribution of welcome letters; assessing waivers; transfer credit requests, etc.
Coordinate with the Enrollment Management team to ensure the graduate advising team assists with contacting admitted not enrolled students each term.
Collaborate with Assistant Dean of Graduate Programs to oversee the Business School's graduate orientation held during the fall and spring semester; present advising info at these orientations as needed.
Work with the Marketing team to ensure the website accurately reflects graduate programs and degree requirements.
Serve on University and/or Business School Committees as requested or needed for the position.
Participate in graduate student events taking place during the evenings and/or on weekends (i.e. Open Houses, Orientation, Networking events, Socials, Commencement, etc.).
Responsible for updating the graduate advising shared drive and policy manual with new information as needed.
With Assistant Dean of Graduate Programs and Discipline Directors, ensure degree plans are updated and maintained.
Serve as department lead in working with the Business School course coordinator with editing of the catalog.
Support Assistant Dean of Graduate Programs and Discipline Directors as needed in the development of other student pathways such as certificates and micro-credentials.

Academic Advising

Serve as academic advisor for graduate students throughout their academic journey, including transfer evaluations, course selection and registration.
Assist graduate Business students navigate University and School processes and procedures, including letters and petitions, schedule changes, academic probation, graduation and changes made by Program Directors.
Develop advising resources and facilitate the dissemination of information for sessions and workshops for traditional, non-traditional, veteran and international graduate students.
Provide Academic Advising services to new and current students through scheduled in-person, Zoom or phone appointments and/or email communications.
Conduct individual and group advising sessions.
Assist students in developing realistic academic plans by identifying the most effective and efficient path to program completion.
Assist students in maintaining good academic standing, informing them of relevant policies, procedures and campus resources.
Maintain appropriate documentation of all student contacts.
Utilize technology extensively to support and implement the school's advising model including systems such as EAB/Navigate, CUSIS, and the degree audit system.
Refer students to appropriate campus resources for assistance with disability resources & services, academic and personal issues and other university-related concerns.

Retention:

Develop and implement various retention and outreach activities for the department.
Monitor and track student retention and other success benchmarks as needed and assigned.
Assist with events and other learning opportunities that support students in reaching their academic and career goals.
Collaborate with faculty and staff in developing academic success and advising resources including, but not limited to, online and print resources that support retention efforts.
Participate in retention activities both inside and outside of the school.
Attend graduate student in-person or virtual events as needed to help with building community among enrolled graduate students.

Other General Graduate Student Services:

Maintain positive and productive working relationships with all Program Administrators and faculty to ensure that students receive accurate and reliable information.
Collaborate with Admissions and Enrollment Management team (recruiters) to share program and degree requirements.
Serve as communication hub by drafting and sending email communications as it relates to course/program changes to current students.
Other duties as assigned.

Qualifications you already possess (Minimum Qualifications)
Applicants must meet minimum qualifications at the time of hire.

Bachelor's degree from an accredited college or university in business, public administration, education, communications, counseling, psychology, sociology, liberal arts, or other related fields.
Three (3) years of higher education experience advising or counseling students.
Competency with Microsoft Office programs.

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.

Preferred Qualification to possess (Preferred Qualifications)

Master's degree in business, public administration, education, communications, counseling, psychology, sociology, liberal arts or other related fields.
Five years of higher education experience in advising or counseling students.
Experience with student information systems, such as Slate, SIS, EAB/Navigate etc. are a plus.
Related professional experience as a manager or supervisor.
Experience with Student Information Systems such as CU-SIS.

Knowledge, Skills, and Abilities

Demonstrated knowledge of best practices in student advising and retention.
Strong interpersonal and communication skills, including the ability to present to large groups.
Ability to work well with others and be team oriented.
Ability to perform duties with minimal supervision.
Ability to be self-motivated and show attention to detail.
Ability to lead, supervise and motivate a team of professional advisors.
Ability to work independently and collaboratively in a fast-paced environment.
Ability to collaborate with faculty and other staff.
High degree of reliability and flexibility.

Conditions of Employment

This position follows a hybrid work structure where employees can work remotely or from the office, as needed, based on demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks that require a high degree of collaboration. Occasional work during the evening and/or weekends may be required.

Mental, Physical, and/or Environmental Requirements

The ability to sit for extended periods, stand and walk occasionally, reach with hands and arms, use hands to manipulate a keyboard and mouse, and have good near vision for computer work; often requiring minimal lifting, but may involve bending or reaching to retrieve items from
shelves or drawers.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu.

Employment Sponsorship
Please be advised that this position is not eligible now or in the future for visa sponsorship.

Compensation and Benefits
The salary range (or hiring range) for this position has been established at $72,497 - $80,128.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but
not limited to, internal equity, experience, education, specialty and training.
The above salary range (or hiring range) represents the University's good faith and reasonable estimate
of the range of possible compensation at the time of posting.
This position is not eligible for overtime compensation.
Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver
provides generous leave, health plans and retirement contributions that add to your bottom line.
Benefits: https://www.cu.edu/employee-services/benefits
Total Compensation Calculator: http://www.cu.edu/node/153125

Application Deadline
Applications will be accepted until Oct 1, 2025 at 11:59:00 PM. Those who do not apply by this date may or may not be considered.

Required Application Materials:
To apply, please visit: http://www.cu.edu/cu-careers and attach:

A cover letter which specifically addresses the job requirements and outlines qualifications
A current CV/resume
List of three references (we will notify you prior to contacting both on and off-list references)

Questions should be directed to HR & Payroll Manager Tanner Hivner at tanner.hivner@ucdenver.edu or at (303) 315-8039.

Background Check Policy
The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.

Special Instructions to Applicants:Required Application Materials: To apply, please visit: http://www.cu.edu/cu-careers and attach: A cover letter which specifically addresses the job requirements and outlines qualifications A current CV/resume List of three references (we will notify you prior to contacting both on and off-list references)Questions should be directed to HR & Payroll Manager Tanner Hivner, at tanner.hivner@ucdenver.edu or at (303) 315-8039.

Application Materials Required: Cover Letter, Resume/CV, List of References Application Materials Instructions: Application Deadline Applications will be accepted until Oct 1, 2025 at 11:59:00 PM. Those who do not apply by this date may or may not be considered.

Job Category: Academic Services

Primary Location: Denver

Department: U0001 -- Anschutz Med Campus or Denver - 30055 - Business School

Schedule: Full-time

Posting Date: Sep 18, 2025

Unposting Date: Oct 2, 2025, 5:59:00 AM

Posting Contact Name: Tanner Hivner

Posting Contact Email: tanner.hivner@ucdenver.edu

Position Number: 00840120

To apply, please visit: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=37775&lang=en