Job Details

Records Compliance Supervisor

Position Number: 6651283
Location: Kennesaw, GA
Position Type: Assessment, Accreditation, and Compliance

Records Compliance Supervisor

Job ID: 291217
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Supervises the records compliance team and serves as an escalation point for complex student record issues related to tuition classification, lawful presence, legal name verification, and immunization compliance. Ensures institutional and USG policies are followed and supports state and federal regulatory requirements. Monitors data accuracy, provides team training, develops procedural documentation, and collaborates with cross-functional stakeholders to ensure regulatory compliance and data integrity. Provides day-to-day team oversight and supports leadership in implementing strategic initiatives and continuous process improvements.

Responsibilities

KEY RESPONSIBILITIES:
1. Supervises daily operations of compliance functions related to tuition classification, lawful presence, legal name verification, and immunization requirements
2. Reviews student records and documentation for accuracy and alignment with USG and institutional policy
3. Serves as an escalation contact for compliance-related inquiries from students, parents, staff, and external inquiries
4. Works with Registrar leadership to develop training materials and provides ongoing training to team members and campus partners on compliance regulations
5. Monitors and evaluates documentation workflows and recommends procedural or technical improvements
6. Partners with Legal, Admissions, ISSSO, and other departments to ensure cross-functional compliance and consistency
7. Oversee data entry, audits, and system updates to ensure timely and accurate record-keeping
8. Oversees the GRITS (Georgia Registry of Immunization Transactions and Services) process to ensure timely and accurate immunization compliance
9. Develops and maintains procedural documentation, knowledge base articles, and communications to ensure transparency and consistency
10. Ensures compliance with FERPA and other applicable laws; maintains confidentiality in all student record processes
11. Assists with institutional and BOR audits and reporting related to compliance
12. Participates in annual training and professional development to keep abreast of new information and program changes
13. Assists with reviewing communication that is sent to students from the Registrar's Office
14. May be responsible for certifying one or more NCAA sports for certification
15. Assists with all graduation ceremonies and ad hoc projects

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution of higher education.

Required Experience
Three (3) years of related experience in compliance, student records, and/or registrar operations.

Preferred Qualifications

Additional Preferred Qualifications
Working knowledge of Ellucian Banner, OnBase, and related student information systems
Familiarity with USG policies, FERPA, and immunization guidelines

Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in Higher Education Administration, Public Policy, or a related field

Preferred Experience
Prior experience in a registrar's office, preferably in a compliance-related role
Supervisory experience and experience interpreting state and federal regulations

Proposed Salary

The budgeted salary range for this position is $45,900 to $55,000. Offers are based on relevant experience.

Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more!

Visit hr.kennesaw.edu/benefits.

Knowledge, Skills, & Abilities

ABILITIES
Able to interpret and apply policy and legal guidance to unique student situations
Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE
Demonstrated knowledge of compliance-related areas in higher education (residency, immigration status, immunization, and identity verification)

SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, communication (verbal and written), project management, and presentation skills
Effective problem solving, conflict resolution, and de-escalation abilities
Strong organizational and time management skills with the ability to multitask and meet deadlines
Skilled in handling confidential and sensitive information with discretion
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, Ellucian Banner, OnBase)
Strong analytical skills and attention to detail when reviewing legal and governmental documentation
Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

This is a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time

Background Check

Standard Enhanced
Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=291217&PostingSeq=1