Job Details

Business Services Manager

Position Number: 6659099
Location: Boulder, CO
Position Type: Business and Financial Management

Business Services Manager

Requisition Number: 68053
Location: Boulder Colorado
Employment Type: University Staff
Schedule: Full Time
Posting Close Date: 29-Oct-2025
Date Posted:

Job Summary

The College of Communication, Media, Design and Information (CMDI) at CU Boulder invites applications for a Business Services Manager for the Department of Communication!The Business Services Manager works closely with the Department Chair, the Associate Chairs of Graduate and Undergraduate Studies, and the Division of Continuing Education to provide financial oversight and administrative coordination in the formulation, interpretation and implementation of current and long-range departmental policies, procedures, programs, and finances. This position provides leadership in the planning and coordination of departmental administrative activities and operations, including budgeting and scheduling; develops procedures to ensure the quality of administrative and financial processes and fiscal stewardship; and assists the chairs with compiling administrative reports.The manager supervises current administrative support staff and works with the Department Chair to manage all department level processes for position requests, promotions, reviews, and searches for new faculty and staff hires. The manager coordinates with the CMDI Dean's Office, the Dean's and CMDI central services, and Faculty Affairs, HR and Finance, to ensure that college policies and procedures are followed and collaborates with those constituencies to identify and share standard processes. In addition, the manager coordinates with the Department Chair to strategize budgets, evaluate agreements, issue contracts, and audit programs. The manager serves as a central resource for any faculty member taking on a new appointment within the Department, providing details on timelines, processes and responsibilities to assure that Department Chair and Associate Chairs meet all deadlines and fulfill all responsibilities.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

The College of Communication, Media, Design and Information (CMDI) is at the forefront of the revolution in communication, digital technology, and design. CMDI prides itself on offering students an interdisciplinary education with a focus on innovation and creativity! Our students and faculty from seven departments think across boundaries, innovate around emerging problems and create culture that transcends convention.

What Your Key Responsibilities Will Be

Supervision and Office Management

Serve as the department's office manager and point of contact for administrative matters.
Attend faculty meetings as needed and represent the Department on committees and task forces as requested.
Support the Department with ad hoc administrative needs and requests, including equipment, space, supplies, events, etc.
Disseminate and delegate work to other staff as appropriate and follow up to ensure tasks are completed efficiently and effectively by established deadlines.
Provide consultation on department-specific issues, identifying and developing best practices and procedures for assigning and managing work.
Provide leadership in maintaining a friendly and professional atmosphere for faculty, staff, students and visitors.
Coordinate with the College shared services and campus offices, as necessary, to ensure that Department actions, policies and procedures align with College and University policies and procedures.
Oversee the Department's social media efforts and coordinate updates of departmental pages on the CMDI website.
In consultation with the Department's Chair and its Director of Online Programs, coordinate with Continuing Education (CE) to help manage the Department's shared programs with that unit, including its Degree Completion Program, its track in the Master of Science in Organizational Leadership, and its summer CE offerings.

Department Budget Functions

Assist the Department Chair with finance decisions and take a leadership role in budget preparation and monitoring of department accounts throughout the year by analyzing past expenditures, reviewing current balances and projecting future expenses.
Ensure that all grant and non-grant budgetary transactions are appropriate.
Review department, research and instructional financial transactions and monitor the department budgets, including income generated through partnerships with Continuing Ed and other sources.
Track revenue and expenses and spending patterns to forecast future spending and to formulate budget recommendations.
Coordinate with CMDI Finance to process and approve funds and expense transfers, preparing related reports for department chairs and committees, as necessary.
Coordinate with the CMDI Research Administration Specialist to advise associate chairs, faculty, and staff on financial matters including grants and sponsored projects.
Prepare annual budget report for the department Executive Committee.
Utilize data to establish one-year to five-year projections for use by the chairs or PIs in making budgetary decisions and to inform strategic planning.
Recommend strategies for dealing with budget short falls and/or budget cuts.

Course Scheduling and Academic Support

In partnership with the Department Chair, take the lead in course scheduling for fall, spring, and summer terms.
Make recommendations, track course offerings and enrollments, analyze enrollment statistics, forecast availability of instruction resources (instructors, adjuncts, classrooms, etc.).
Prepare recommendations to Department Chair, associate chairs, and associate deans regarding course offerings and the undergraduate curriculum aimed at achieving department enrollment goals and the effective utilization of instructional resources.
Prepare course enrollment reports for future planning.
Prepare all large room requests, seat holdbacks and course offerings.
Oversee the building of all courses and waitlists in the CU system.
Collaborate with the Chair in soliciting instructor teaching preferences and building course schedules that align with department needs and instructor availability.
Oversee add/drop processes as required within the department.
Gather and share data needed by the department to make appropriate decisions about scheduling and enrollment.

Faculty Career Processes Support

Support faculty recruitment efforts by ensuring that relevant College and University procedures and policies are followed; supporting department efforts to promote and advertise positions through job boards, professional and disciplinary organizations, mailing lists, etc.; coordinating with the faculty search chair and the department chair to schedule candidate interviews, make related travel arrangement, etc.; and supporting hired candidates with department onboarding.
Ensure that department faculty records are current, and are consistent with the College and University records, as appropriate and necessary.
Support faculty undergoing review for reappointment, promotion and/or tenure and their assigned Primary Unit Evaluation Committee (PUEC) to collect and compile all necessary and appropriate materials for inclusion in their dossiers, and coordinate with the CMDI personnel office to ensure that their cases are managed through the department review process in accordance with all College, University, and Regent requirements.
Support the department annual merit assessment process by preparing required materials for the Department Merit Review Committee, and assisting the Chair as requested with the Merit Review Process.
Assist the Chair with intradepartmental faculty grievances.
Create and maintain a database of graduate student teaching and research appointments in the Department to ensure compliance with initial offer letters.
Draft and issue contracts each semester for lecturers assigned to teach in the department.

What You Should Know

Hybrid work schedule offered with weekly in-office and remote work.

What We Can Offer

The annual salary range for this position is $65,500 - $75,000. Relocation may be offered within department guidelines.

Benefits

At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.

Be Statements

Be collaborative. Be inclusive. Be Boulder.

What We Require

Bachelor's degree in related field.
Three years progressively responsible administrative/operations experience including experience in office and budget management, with complex scheduling and decision making required.
Equivalent combination of education and experience may substitute for experience.

What You Will Need

Experience overseeing basic office business operations, including finance and budget.
Demonstrated excellent customer service skills.
Demonstrated effectiveness in strong written and oral communications.
Demonstrated experience collaborating with staff and faculty.
Demonstrated problem solving skills.
Attention to detail and ability to manage multiple responsibilities successfully.
Proficient in Microsoft Office applications.
Willingness and ability to learn new software and university enterprise systems.

Special Instructions

To apply, please submit the following materials:

A current resume.
A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by October 29, 2025 for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

To apply, visit https://jobs.colorado.edu/jobs/JobDetail/Business-Services-Manager/68053