Job Details

Systems Administrator

Position Number: 6694536
Location: Salt Lake City, UT
Position Type: Computing - Network/System Administration

Systems Administrator

Job Summary

Systems Administrator
Install, configure, and maintain computer systems and associated peripheral equipment. Maintain operating efficiency and stability, ensure the security and integrity of all systems and data, and respond to outages and other issues. Perform application administration activities such as creating, modifying, and deleting users, optimizing remote access, and security access for messaging systems, databases, and web applications. Coordinate with department leadership to plan, design, and schedule the release of all software, hardware, and operating system updates. Develop and enhance processes and technical documentation, create back-up procedures, test plans, and reports. Prioritize and respond to requests for service and may provide escalation support to helpdesk staff.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities
Systems Administrator, I | Systems Administrator, IIWe are seeking a Tier I/II Cloud Engineer to support Microsoft 365 and Google Workspace services at the University. This role will provide technical guidance in planning and implementing new solutions while ensuring the stability and reliability of existing platforms. You will work closely with IT and business partners to design and deliver solutions that support institutional needs, with emphasis on Microsoft 365 services such as Teams, OneDrive, SharePoint Online, Exchange Online, and Compliance Center, along with integrations into both physical and digital university environments.
Manage daily service requests and incident ticket queues.
Monitor system alerts and troubleshoot issues across Unified Communications and collaboration platforms.
Collaborate with other engineers on complex tasks and cross-functional projects.
Contribute to the design, deployment, and support of Unified Communications projects as assigned.
Ensure email and messaging services are fully functional and optimized.
Develop and maintain technical documentation, runbooks, and support processes.
Provide Tier II escalation support, mentoring Tier I staff when appropriate.
Identify opportunities for process improvement and automation (e.g., PowerShell scripting).

Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).Department may hire employee at one of the following job levels:
Systems Administrator, I: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree. Systems Administrator, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.

Preferences
Microsoft Exchange and/or Microsoft 365 certifications.
Hands-on experience administering Google Workspace.
Cloud application integration experience.
Scripting skills (e.g., PowerShell, Python, or similar).
Strong troubleshooting and problem-solving skills.

Special Instructions

Requisition Number: PRN43441B
Full Time or Part Time? Full Time
Work Schedule Summary: M-F 08:00 t 05:00 PM - Hybrid work schedule once the new hire is acclimated
Department: 00428 - UIT - Network & Comm. Srvs
Location: Campus
Pay Rate Range: $55,000 to $80,000
Close Date: 11/17/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/191370