Job Details

Part-Time Administrative Assistant, Corporate & Professional Education

Position Number: 6697359
Location: Danvers, MA
Position Type: Secretary and Administrative Assistants

Part-Time Administrative Assistant, Corporate & Professional Education Location: Danvers, MA Category: Part-Time Posted On: Tue Nov 4 2025 Job Description:
Part-Time Administrative Assistant, Corporate & Professional Education

Campus Location: Danvers

Work Schedule: Monday-Friday- 20 hours a week

SALARY: $21.00 per hour, non-benefited position.

GENERAL STATEMENT OF DUTIES:

The Part-Time Administrative Assistant for CPED is responsible for delivering high-quality customer service to students, instructors, and clients by assisting the staff. This includes handling communications via phone, email, and voicemail; assisting with course registration; supporting instructors with necessary materials and documentation; and maintaining confidentiality in all administrative tasks. The role requires strong interpersonal, technical, and organizational skills, with a focus on efficiency and professionalism in a culturally diverse environment.

ESSENTIAL FUNCTIONS:

Greet and provide excellent customer service to students, instructors, and other clients.
Handle incoming and outgoing phone calls in a professional and courteous manner.
Retrieve, respond to, and manage voicemail and email messages; troubleshoot and prioritize inquiries as needed.
Register and assist students with course enrollment through phone, in-person, or online using our registration system.
Support instructors with materials, evaluations, certificates, and book information.
Perform front office duties efficiently, including processing registrations and sending instructor and student reminders via email and phone.
Maintain confidentiality and handle sensitive information responsibly.

Job Requirements:

Two years of administrative experience in a customer service environment.
Exceptional interpersonal, communication, and customer service skills.
Strong technical and database skills; experience with Banner or similar student information systems preferred.
Proficient in Microsoft Office Suite; detail-oriented with excellent organizational skills.
Familiarity with standard office equipment and procedures.
Candidates will be required to pass a CORI/SORI and/or National background check as a condition of employment.

Additional Information:
North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affirmative Action and Compliance Officer, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights: TitleIX@northshore.edu

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here.

In alignment with our mission to provide accessible, affordable, and rigorous educational and employment opportunities, NSCC is committed to supporting individuals with disabilities throughout the recruitment and employment process, and to support fulfilling essential job functions. If you need a reasonable accommodation, please reach out to our ADA/504 Coordinator: Employee_Accom@northshore.edu
Closes:

To apply, visit http://nscc.interviewexchange.com/jobofferdetails.jsp?JOBID=194461