Job Details

Operations/Training Lieutenant (Staff Associate), Campus Police

Position Number: 6863561
Location: Danvers, MA
Position Type: Campus Safety and Police

Operations/Training Lieutenant (Staff Associate), Campus Police Location: Davners, MA Category: Administrative Posted On: Tue Jan 20 2026 Job Description:
Operations/Training Lieutenant (Staff Associate), Campus Police

Non-Unit Professional position, 37.5 hours/week

Campus Location: Danvers

SALARY: Salary range $83,000.00 - $91,000.00. The offered salary will be commensurate with experience and education but will not exceed the stated range. Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click HERE for a highlight of these benefits.

At this time, the College is not providing sponsorships for Visas.

GENERAL STATEMENT OF DUTIES:

The Operations/Training Lieutenant is a mid-level management position within the North Shore Community College Police Department. This role is responsible for the direct leadership of day-to-day public safety operations, ensuring efficient, high-quality responses to safety concerns on college-owned properties.

The Operations/Training Lieutenant Manages sworn officers, civilian staff, and dispatch personnel; coordinates and delivers departmental training; ensures compliance with departmental policies, state and federal laws, and accreditation standards; and develops strategies to enhance campus safety. This position serves as a key liaison between command staff and frontline personnel and plays a critical role in community engagement, operational oversight, and emergency management.

ESSENTIAL FUNCTIONS:

Leadership & Supervision

Directly supervises sworn and civilian staff, providing guidance, mentorship, and evaluations.
Enforces departmental policies, procedures, and performance standards.
Completes annual performance evaluations and provides ongoing feedback to personnel.
Initiates and manages disciplinary actions when required.
Serves as acting Commander during the absence of the Chief or Deputy Chief.
Operational Oversight
Plans, organizes, and coordinates day-to-day police operations, ensuring adequate staffing for patrol, investigations, dispatch, and records management.
Oversees responses to critical incidents, assuming command and directing personnel and resources.
Develops strategies to address emerging crime trends, quality-of-life issues, and community concerns.
Ensures proper maintenance, deployment, and readiness of department-issued equipment and technology, including, the CAD, body-worn cameras, CCTV, alarms, and access control systems.
Participates in the maintenance and development of; reporting mechanisms; college emergency telephone response network, college wide radio systems, NCIC/CJIS computer system and other wireless communications systems.
Performs oversight of motor vehicle traffic, parking, parking decal program, and rule/regulation enforcement

Training & Development

Serves as the Department Training Coordinator, responsible for assessing training needs, developing programs, and ensuring compliance with training standards.
Oversees the Field Training Officer (FTO) Program and ensures consistency in mentoring and onboarding of new personnel.
Provides training to sworn officers, civilian staff, and the campus community on relevant public safety and emergency preparedness topics.
Coordinates department participation in continuing education, certifications, and professional development.

Administration & Compliance

Manages personnel schedules, overtime assignments, and payroll approvals.
Oversees compliance with Massachusetts General Laws, College policies, and federal regulations, including Clery Act reporting requirements.
Reviews reports, case files, and evidence management processes for accuracy and compliance.
Acts as Evidence Supervisor, ensuring proper identification, storage, and disposition of evidence and property.
Prepares operational reports and briefs command staff on department performance and emerging concerns.

Community Engagement & Liaison Duties

Represents the department at campus events, community meetings, and inter-agency collaborations.
Builds and maintains positive relationships with students, faculty, staff, and surrounding community stakeholders.
Acts as liaison with municipal, state, and federal law enforcement agencies to coordinate joint operations, investigations, and emergency response.
Emergency Management & Incident Command
Serves in Command and General Staff roles under the Incident Command System (ICS) during emergencies.
Leads planning and operational coordination for large-scale events and special gatherings on campus.
Ensures timely and accurate dissemination of emergency notifications and alerts as required by the Clery Act.
Assists in the development of operational plans and response protocols for emergencies and major incidents.

SUPERVISION RECEIVED: Chief of Police

Job Requirements:

Bachelor's degree from an accredited institution.
Five (5) years of progressive law enforcement experience.
Two (2) years of supervisory experience in a law enforcement setting.
Successful completion of a POST-certified police training academy or equivalent.
Must be able to successfully meet all POST requirements required to become a police officer in Massachusetts.
Strong interpersonal and verbal communication skills, with proficiency in written communication.
Ability to work evenings, weekends, and flexible hours as operational needs require.
Demonstrated ability to work effectively with diverse populations.
Knowledge of relevant state and federal laws, criminal procedures, and Supreme Court decisions.
Valid driver's license.
Valid, current License to carry a firearm in Massachusetts
Successful annual qualification with department-issued firearms.
Must pass a comprehensive selection process, including a physical exam, psychological assessment, background investigation, and fitness-for-duty evaluation.
Candidates will be required to pass a CORI/SORI and/or National background check as a condition of employment.

Preferred Qualifications

Master's degree in Criminal Justice, Police Science, or a related field.
Five (5) or more years of supervisory experience at the rank of Sergeant or higher.
Two (2) years of experience in a higher education or campus law enforcement setting.
Proficiency with police records management systems and data-driven policing strategies.
Experience serving as a Department Training Coordinator.
Demonstrated knowledge of Clery Act compliance and preparation of annual security reports.

Core Competencies

Leadership & Mentorship - Builds team cohesion and inspires personnel to perform at high levels.
Critical Decision-Making - Exercises sound judgment in high-pressure situations.
Community Engagement - Fosters trust and collaboration between the department and community members.
Technical Expertise - Skilled in modern policing techniques, technology systems, and investigative practices.
Emergency Readiness - Effectively leads responses to critical incidents and ensures operational preparedness.

Additional Requirements

Must be available for 24/7 on-call responsibilities with a department-issued device.
Must maintain physical and mental fitness necessary to perform all essential duties.
Must remain knowledgeable about emerging trends in campus safety, law enforcement best practices, and relevant compliance regulations.

Additional Information:
North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affirmative Action and Compliance Officer, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights: TitleIX@northshore.edu

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here.

In alignment with our mission to provide accessible, affordable, and rigorous educational and employment opportunities, NSCC is committed to supporting individuals with disabilities throughout the recruitment and employment process, and to support fulfilling essential job functions. If you need a reasonable accommodation, please reach out to our ADA/504 Coordinator: Employee_Accom@northshore.edu
Closes:

To apply, visit http://nscc.interviewexchange.com/jobofferdetails.jsp?JOBID=196580