Job Details

Program Coordinator - Psychology

Position Number: 6865410
Location: Cheney, WA
Position Type: Liberal Arts - Psychology

Program Coordinator - Psychology

About Eastern Washington University:

Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. As the regions polytechnic, we are recognized for our distinctive approach to hands-on learning that leads to in-demand careers. EWUs 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washingtons second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelors and masters degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a 24-25 College of Distinction (CoD).

Money magazine recently named EWU as one of its Best Colleges in America 2024.

Tribal Land Acknowledgement
At Eastern Washington University, we are proud to recognize the land of the Spokane Tribe and other tribes that shared the land for fishing and trading. The Spokane Tribe, Coeur dAlene Tribe, Confederated Tribes of the Colville Reservation, the Kalispel Tribe, and the Nez Perce Tribe are integral to the cultural heritage and traditional ethnological knowledge of the land.

Native American heritage is woven into the fabric of our institution, enriching our community through tribal culture, historical teachings, and tribal language, and is embraced daily by students, staff, faculty, and the Eastern Washington community.

At EWU, we are committed to reflecting on and acknowledging the historical injustices of genocide and the forced removal of tribal peoples and all our relatives. EWU recognizes and honors tribal sovereignty and government to government relationships with tribes.

From here forward, EWU will remain committed to supporting, honoring, and recognizing the Native American community and the dynamic contributions that are shared with our university.

Job Summary:

The College of Professional Programs at Eastern Washington University is currently seeking skilled and team-oriented applicants for a full time Program Coordinator for the School of Psychology based on the Cheney, WA campus.

Under general direction, this position is primarily responsible for coordinating specialized program operations for the Online School of Psychology Programs, the MS Clinical Mental Health Counseling Program, and the EdS School Psychology Program, as well as providing additional support for general School of Psychology operations. In this capacity, the position will also provide support to the Chair and Program Directors, coordinate special projects, conduct training, and provide technical, administrative, and student services support. Position will exercise independent judgment and discretion relating to students in regard to program policies, guidelines and contracts and in implementing, interpreting and applying program procedures and policies. This position will independently advise students, staff and the public regarding the program and the University, engaging in recruiting activities, and act as liaison to local organizations.

In the course of performing the positions duties, this position will have extensive involvement with students, staff, and the public in carrying out program activities, and will coordinate, schedule and monitor program activities to determine consistency with program goals.

EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position.

Position reports directly to the Chair of the School of Psychology, and will interface directly with Director(s) of the Psychology Bellevue Program, the MS Clinical Mental Health Counseling, and the EdS School Psychology Program.

The salary for this position is $44,868 - $51,612. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 13 paid holidays per year and fringe benefits, such as tuition waiver for employees and their eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/.

Applications are open and accepted until recruitment is closed. Screening of applications will begin immediately. A three-day notice will be provided prior to closure of recruitment. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.

Please see job duties section for a more complete list of position responsibilities.

Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence.

Required Qualifications:

MINIMUM QUALIFICATIONS:

High school graduation or equivalent AND two (2) years experience providing complex program support services involving students (beyond entry level support work)
Demonstrated ability to apply a responsive and flexible approach that is supportive of the needs including universal access of our students, faculty, staff and the public.

POSITION SPECIFIC QUALIFICATIONS:
To be considered qualified for this position, you must meet the minimum qualifications defined above, AND you must meet all of the qualifications listed below within this section:

Strong computer skills demonstrated by two (2) years successful full-time work experience using a variety of software programs and working in website development and maintenance
Two (2) years of full-time work experience maintaining both manual and electronic records and files
Two (2) years of full-time, work experience with demonstrated success handling a high-volume of customer service and contacts (100+ daily), including:
- Communication with a wide variety of customers (such as other agencies, practicum and internship placements, professionals in the community, internal staff/managers/ administrators, students, and applicants)
- Communication must include both verbal, phone, email, and written correspondence
- Overlapping deadlines and strong attention to detail
- Perseverance, initiative, and the ability to work well both independently and under direction with frequent interruptions

Note: each of the Position Specific Requirements ("PSR") defined above requires two years work

experience involving the functions/abilities described above. This experience can come from one or

more positions, as long as you offer at least two years full time qualifying work experience in EACH AND ALL of the PSRs defined above.

Preferred Qualifications:

Two (2) or more years college coursework
Two (2) or more years work experience in a higher education environment involving student support services
One (1) or more years experience using Canvas, EagleNet, Banner, and other university administrative systems (or equivalent)

Other Skills and Abilities:

Flexibility
Collaboration
Communication
Teamwork
Time Management
Attention to Detail

Job Duties:
Program Coordination Activities

Coordinate operations related to student practicum, internship, portfolio development, and seminars
Assist in writing, completion and presentation of reports, special projects and assignments, and program updates, including PESB, PEAB, and CACREP accreditation processes
Assist with student application, admission and registration processes, and progression through the program
Provide programmatic support to Director(s) including work related to program development, marketing, and implementation

Percent of Time: 20

Coordinate Special Projects and Events

Direct and/or coordinate special projects and events, including work of major importance to the program
Coordinate onsite and orientation meetings and events
Develop and prepare informational materials designed to inform and recruit student participants; conduct presentations at student recruitment and orientation meetings
Develop and prepare informational materials designed to retain student participants; coordinate retention related events
Attend team meetings; travel periodically to attend meetings and recruiting events
Coordinate dissemination of communications
Organize and facilitate conferences including preparation of agendas, order of speakers, and length of presentations
Maintain program web pages
Assist with EWU events such as commencement, orientation, retreats, trainings, and conferences

Percent of Time: 10

Program Related Public & Organizational Contact

Serve as primary contact with students, faculty, faculty field instructors and external agencies regarding program policies and procedures
Independently advise students, staff and the public regarding the program and the University
Act as liaison to faculty, staff, and colleagues at other agencies/institutions, representatives of funding agencies and officials from professional organizations, business, industry and government, interpreting policies and making decisions which facilitate progress of project(s)
Represent the programs at public, program, and College functions, including the undergraduate conference, retreats, and EWU Graduation ceremonies and celebrations
Coordinate program information with EWU departments and schools

Percent of Time: 10

Technical & Administrative Support

Provide routine support to staff relating to use of hardware and software, assessment materials, networking, setting up computer accounts; includes software unique to the discipline of psychology and practicum and internship placements; refer technology issues/problems to the Office of Information Technology
Enter and monitor CLSS entries and EagleNet schedules
Assist students with EagleNet, Canvas, and web-based and online technologies and enter
permissions and exceptions as appropriate
Provide administrative support to the Chair and Director(s)
Assist with catalog updates and revisions
Design office procedures, policies and forms including interpretation and application of
administrative policies to the work of the program
Coordinate administrative standards and procedures for independent yet interrelated school
functions such as research, curriculum, and instruction
Supervise Graduate Student Assistants for the School of Psychology
Use EagleNet, Banner, Canvas, Slate, Etrieve, Tableau, and other software to assist staff and
students
Perform office support functions: purchase supplies; screen, prioritize and distribute incoming
mail; answer, screen, and direct telephone calls; compose and edit correspondence including
confidential and sensitive information; coordinate document preparation for travel, purchasing, student employment, and event coordination

Percent of Time: 20

Program Participant Contact: Students

Initiate, maintain, and distribute student contact information
Serve as point of contact for graduate programs
Track enrollment and progression to candidacy and graduation, including graduation approvals
Assist students with EWU and Program policies and procedures
Manage all incoming applications/documents for applications including writing prompts, schedule all applicant interviews
Assist students with registration, student record changes, and grade information
With guidance from faculty, schedule and arrange oral defenses
Process and distribute student end of course evaluations

Percent of Time: 20

Other Duties

Provide staff support for meetings including agenda preparation, minute taking and preparation, tracking and monitoring committee projects and materials distribution, preparation and dissemination of confidential documents
Perform office support functions: order and receive office supplies; coordinate book adoptions
and orders (including desk copies and Acadience); inventory equipment; screen, prioritize and
distribute incoming mail; answer, screen and direct telephone calls; compose and edit
correspondence including confidential and sensitive information
Organize testing library materials including shipment of kits and protocols to students; monitor returned items; order supplies, and maintain subscription and manage and maintain all assessment (scoring) accounts
Coordinate purchasing, graduate student employment, faculty/adjunct employment, event
coordination
Provide support for travel document preparation and processing
Monitor budget(s)
May also manage and schedule the Chair and Directors appointment calendar, determine
itineraries, provide weekly calendar briefings, organize and prioritize incoming email and act as confidential liaison on behalf of Chair and Director(s)

Percent of Time: 20
Conditions of Employment:

During the course of university employment this position will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. Sponsorship is not available for this position at this time.

All new employees will comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.

This position is covered by the Washington Federation of State Employees Collective Bargaining Agreement:

https://in.ewu.edu/hr/wp-content/uploads/sites/40/2025/05/WFSE-EWU-CBA-Barg.-Units-1-and-2-2025-2027_2024-12-02.pdf

After starting employment, employees will complete the required training via Canvas. The Office of Employee Belonging, Development, and Leadership will reach out to you concerning Workplace Belonging training.

Note: Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies.

Salary Information:

The salary for this position is $44,868 - $51,612. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Posting Date: 01/20/2026
Open Until Further Notice: Yes
Closing Date:
Screening to Begin: Immediately

Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit https://jobs.hr.ewu.edu/postings/14368