Job Details

Office Assistant

Position Number: 6887940
Location: Salt Lake City, UT
Position Type: Secretary and Administrative Assistants

Office Assistant

Job Summary

The Office Assistant greets and assists visitors in person, over the phone, and via email, providing them with necessary information or directing them to appropriate departments or individuals. This position also provides support to Customer Service Representatives (CSRs) with tasks such as order entry, organizing web orders, and other administrative duties as needed. The role is critical in maintaining a welcoming and efficient office environment. Other light administration duties may be assigned when needed.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

Responsibilities
1. Welcome and direct visitors to the appropriate person or office.
2. Answer incoming calls, provide customer aid, and route customers to the correct contact as necessary.
3. Assist customers with the pick-up and drop-off of print jobs, packages, and mail, and schedule deliveries with the logistics team as needed.
4. Process registers transactions efficiently and accurately.
5. Sort incoming email and route to the appropriate Customer Service Representatives.
6. Support customers with online orders and assist with order entry in internal systems.
7. Provide information about the organization and its activities for callers and visitors.
8. Maintain office equipment, arrange for repairs or service as required.
9. Willing to help with simple hand work production tasks when needed.

Note: This job description is not intended to list all duties, responsibilities, or qualifications associated with the role

Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).
Receptionist, II: Requires at least 1 year of related experience.

Preferences
Education: High school diploma or equivalent is required (one year of education can substitute for two years of related work experience).
Experience: One year of full-time customer service experience or equivalent.
Skills: Demonstrated strong interpersonal and communication skills.
Requirements: Applicants must show the potential to effectively perform essential job functions as outlined in this job summary.
Clerical tasks: Oversee clerical tasks like sorting and sending packages/mail back to our distribution area, maintaining files, scanning tickets, and keeping an inventory of office supplies or finished goods. Familiar with standard Microsoft office software including Outlook for email. Must be willing to learn MIS software tasks. Use standard web browsers and MS Teams

Special Instructions

Requisition Number: PRN44151B
Full Time or Part Time? Full Time
Work Schedule Summary: 8:30am to 5:00pm
Department: 00429 - University Print & Mail Srvs.
Location: Campus
Pay Rate Range: $16.00 - $18.00/h DOE
Close Date: 2/10/2026
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/195657