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California State University, San Bernardino

Admissions Counselor (Student Services Professional IB), Admissions

Position Number: 4318752
Location: San Bernardino, CA
Position Type: Admissions/Enrollment

Admissions Counselor (Student Services Professional IB), Admissions
California State University, San Bernardino

Job No: 529255
Work type: Staff
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services Job Summary:

Under the general direction of the Director, Admissions Operations and Systems, this position is responsible for counseling applicants and their families and communicating with High School and Community College counselors and the general public by providing accurate information regarding admissions policies and procedures. The incumbent will review and update communications from Admissions, both general and student-specific, and will assist in the review of applications, appeals, and supporting documents relevant to admissions decisions.

Major duties and responsibilities:

Application Evaluation:

Responsible for reviewing and analyzing transcripts and other complex records of applicants to determine eligibility requirements; including but not limited to specific course requirements and specific GPA requirements depending on the major the student has applied for to the University.
Employee is expected to be accurate when reviewing documents for GPA calculations, transferrable courses, etc. and to enter the admissions decisions and other pertinent information into the PeopleSoft system.
Employee must have a thorough understanding of CSU requirements, possess the ability to meet goals in a timely manner and work well under pressure.
Employee will meet with students to discuss admissions eligibility issues in relation to impacted major and eligibility guidance, provide pre-admission counseling to prospective students and customer service to students on a continuous basis in person, on the telephone, and electronically.

Special Program Evaluation:

Review and coordinate for special programs: High School University Program and/or Residency for tuition purposes and admission review.
Review transcripts and work with processing unit to enter High School students participating in High School University Program with CSUSB. Evaluate students transcripts and process application and enrollment for the HSUP for both Fall and Spring terms.

Admission Communications:

Assist with preparation of admission communications for both applicants and admitted students throughout admission cycles. Prepare templates for email reminder notifications on admission deadlines, as well as admission decision communication.
Prepare email targets and lists for admission communications. Work within CRM to both prepare and send communications.

Workshops/Presentations and Student Appointments:

Present on application steps and stages to audiences, assists in scheduling and staffing application workshops, shares information on updates to the application system and works with leadership to identify changes to the application and transcript process that needs to be shares with campus and community constituents.
Regularly conduct admission and pre-admission appointments with prospective students and applicants regarding admission eligibility. Cover both First-Year and Upper Division Transfer CSU student requirements.

Other job-related duties as assigned.

Minimum Qualifications: Required Education and Experience

Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field.
Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities may be substituted for the required education on a year for year basis.
Experience: Equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level job related education may be substituted for the required experience.

Required Qualifications

Working knowledge of methods and problems of organization and program management.
Working knowledge of research and interviewing techniques.
Working knowledge of the principles of individual and group behavior.
Working knowledge of the basic principles, practices and major trends in the Student Services field to which assigned.
Ability to rapidly acquire such knowledge of the organization, procedures and activities of the specific campus to which the position is assigned.
Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program an its relationship to the total campus operation.
Ability to interpret and apply program rules and regulations.
Ability to gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations.
Ability to present clear and concise information orally and in written reports.
Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies.
A background check (which may include: fingerprinting, checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires) must be completed satisfactorily before any candidate can begin employment with the CSU.

Preferred Qualifications

Equivalent to a Bachelor's degree from an accredited four year college or university
Experience in the analysis and application of academic regulations and procedures related to admissions.
Experience involving detailed work, including mathematical computations that require a high degree of accuracy.
Familiarity with online resources (i.e., College Source, AACRAO and Assist) and the Common Management System (CMS) or other student administration data systems.
Experience working in a high production environment.
Demonstrated ability to communicate with students, staff and others regarding admission requirements, policies and procedures and promote a "student friendly service" image of Enrollment Services.
Demonstrated ability to learn and apply complex unit, department and campus policies and procedures.
Equivalent to one year of experience related to academic records evaluation required.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student.

Compensation and Benefits:

Anticipated Hiring Rate: $4,066 Per Month

Classification Salary Range: $4,066 - $5,752 Per Month

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information:

Work status: Full-time/Non-Exempt/Probationary

Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

The application deadline is: July 12 , 2023

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Drivers License Check

Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact Nora Jean Fernandez, ADA Manager at Nora.Fernandez@csusb.edu

Smoking

CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act

To view full description and to apply, visit: https://www.csusb.edu