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Staff Associate, Academic Affairs Division

Position Number: 4381977
Location: Brockton, MA
Position Type: Student Affairs and Services

Staff Associate, Academic Affairs Division

About Massasoit Community College:

We at Massasoit Community College pride ourselves in our tradition of excellence and in our historic mission of accepting all who desire to learn. Massasoit currently offers 41 associate degree programs in arts, sciences, and applied sciences and 24 certificates. The College also offers non-credit workforce development certificates; corporate training courses; adult basic education; personal enrichment classes; and Early College programs for high school students.

Students of color make up roughly half of all students enrolled and more than half of all Massasoit students are first generation to attend college. More than 900 students graduate from Massasoit with an associate degree or certificate each year.

Brockton, Massachusetts, home of Massasoit's largest campus, prides itself on its diversity of cultures and is home to approximately 95,000 residents. In addition, the college has a campus in Canton, a satellite location in Middleborough, and annually serves students from more than 35 cities and towns in Southeastern Massachusetts. Massasoit is one of the largest community colleges in the state.

Massasoit Community College is an affirmative action/equal opportunity employer who is committed to increasing diversity across all levels of the college. Candidates who believe they can contribute to this value are strongly encouraged to apply.

Job Description:

The Staff Associate provides confidential administrative support to the Vice President of Academic Affairs and manages the Academic Affairs Office. Initiates and coordinates with offices across the college to complete projects and problem-solve issues for students, faculty, and staff. Exercises judgement in directing or resolving concerns and complaints. Supervises two administrative assistants and timely completion of their duties that include administration of student evaluations, clerical support for all Academic Governance committees, and updates of college catalogs and handbooks. Represents the Vice President on the College Commencement Committee. Prepares agendas, takes minutes, and prepares reports. Prioritizes requests for the Vice President's daily and weekly meetings.

Responsibilities and Duties:

Provides administrative support to the Vice President including managing calendar and travel reimbursements, preparing official correspondence for review, taking and distributing accurate minutes for college and other meetings, preparing requisitions, work orders, personnel related letters and other requests.
Works closely with counterparts in the offices of the College to ensure continual and productive communication including supporting college call campaigns as needed.
Assists in the scheduling of internal and external meetings, including convocation and opening day sessions.
Oversee and coordinate administrative and media related needs for meetings as needed.
Assist with planning and implementation of department and college wide events including professional development events.
Assists with budget tracking and processes invoices for payment.
Investigates and responds to inquiries of a highly sensitive and complex nature and updates the Vice President.
Works with all levels of staff within the Academic Affairs Division on projects such as tenure, rank change, and department chair evaluations.
Ensures the full-time faculty lists and organization charts of all academic divisions are updated yearly.
Supervises and evaluates two full-time Administrative Assistants overseeing their performance of daily operations and major projects.
Initiates and coordinates interdepartmental procedures to streamline administrative processing.
Handles the timely posting of contract credit courses on the college portal.
Organizes and coordinates with appropriate staff to prepare and post the Academic Affairs monthly report for the Board of Trustees meeting.
Manages the Academic Affairs attendance calendar.
Represents the Academic Affairs Office on committees as requested.
Performs other duties as assigned.

Requirements:

Bachelor's Degree
Minimum of 5 years of progressively responsible administrative experience in a fast-paced, high-traffic office environment
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams), Adobe Acrobat, and Zoom
Experience handling sensitive information in a confidential and professional manner
Demonstrated ability to work independently
Exceptional organizational skills and planning ability to manage multiple projects simultaneously and meet deadlines
Demonstrated attention to detail
Excellent communication skills
Excellent customer service skills
Experience interacting with a culturally diverse workforce and student population
Demonstrated experience with using databases

Preferred Qualifications:

Experience working in an administrative role in a community college or university
Knowledge of and usage of higher education technology related software such as Banner, Interview Exchange, and Self-Service Time and Attendance systems
Knowledge of the Canvas Learning Management System
Demonstrated budget experience
Experience supervising staff and/or students

Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

Additional Information:

Position Status: Non-unit professional, full-time, state-funded with benefits.

Hours: 37.5 hours a week, Monday - Friday, 8:30 a.m. - 5 p.m. This position may be eligible for telework in accordance with the College's telework policy.

Salary: Commensurate with education and experience

Worksite: This position will be primarily assigned to the Brockton Campus but assignments may include all Massasoit sites.

Deadline to Apply: July 16, 2023

Application Instructions:

A cover letter and resume are required, please apply online. Resumes will NOT be considered without an accompanying cover letter.

Please Note: Faxed, emailed, or mailed in resumes and/or materials will NOT be accepted. Due to the high volume of applications we receive, we are unable to provide individual feedback on application statuses. Please refrain from contacting the hiring manager and/or hiring department via phone, email, fax, mail, third person party or vendor and in person. Failure to comply, may result in application withdrawal.

Massasoit Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the Title IX and Compliance Officer, Amee Synnott, 508-588-9100, x1304, Brockton Campus, Administration Building, Room 219, asynnott@massasoit.mass.edu, or the Dean of Students & Deputy Title IX Coordinator, Jessica Correia, 508-588-9100, x1402, Brockton Campus, Student Center, Room 208A, jcorrei35@massasoit.mass.edu, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

To apply, visit https://massasoit.interviewexchange.com/jobofferdetails.jsp?JOBID=163390