Job Details

Simulation Operations Program Manager

Position Number: 7074519
Location: Salt Lake City, UT
Position Type: Health - Healthcare Administration

Simulation Operations Program Manager

Job Summary

The Simulation Operations Manager/Director provides strategic and operational leadership for the Center for Interprofessional Simulation-Based Experiential Learning (CISBEL). This position is responsible for overseeing administrative, financial, and operational functions that support simulation-based education, research, and interprofessional training programs across the University of Utah and affiliated health system partners.

Work in close collaboration with CISBEL leadership, faculty, institutional leaders, and stakeholders to ensure efficient program delivery, optimize resource utilization, and support the growth and innovation of simulation-based initiatives. This role serves as a key liaison between CISBEL and its customers, ensuring high-quality service, operational excellence, and alignment with institutional priorities.
Learn more about the great benefits of working for University of Utah: benefits.utah.edu
The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities
Oversee daily operations of CISBEL programs, including scheduling, logistics, facility utilization, and program coordination across multiple simulation environments
Develops, implements, and evaluates policies, procedures, and workflows to improve operational efficiency, service quality, and scalability
Collaborates with leadership to support strategic planning, program development, and expansion of simulation-based education initiatives
Manages financial operations, including budgeting, expense tracking, cost-recovery models, and support of grant-funded activities
Supervises and develops staff, including hiring, onboarding, training, performance evaluation, and professional development
Monitors program effectiveness through data analysis, stakeholder feedback, and quality improvement initiatives; implement process improvements as needed
Serves as a liaison between CISBEL and internal/external stakeholders to ensure high-quality service delivery and customer satisfaction
Promotes CISBEL programs and services to institutional and external partners; supports outreach and engagement efforts
Participate in institutional committees and contributes to the development of administrative plans, policies, and service standards
Ensure compliance with university policies, safety standards, and applicable regulations

Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).
Department may hire employee at one of the following job levels:
Operations Program Manager, IV: Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience.
Operations Program Manager, V: Requires a bachelor's (or equivalency) + 10 years or a master's (or equivalency) + 8 years of directly related work experience.
Operations Program Manager, VI: Requires a bachelor's (or equivalency) + 12 years or a master's (or equivalency) + 10 years of directly related work experience.

Preferences
Master's degree in a related field (e.g., MHA, MBA, MHPE, or equivalent)
Experience in simulation-based education, academic medicine, or healthcare training environments
Experience managing budgets, financial operations, or cost-recovery models
Familiarity with simulation technologies, audiovisual systems, and/or educational platforms
Experience leading multi-site or interprofessional programs
Knowledge, Skills, and Abilities
Ability to analyze complex operational systems and implement effective solutions
Strong leadership and team management skills, with a focus on staff development and engagement
Excellent organizational, communication, and interpersonal skills
Ability to manage multiple priorities and projects in a dynamic environment
Strong financial and resource management skills
Commitment to customer service excellence and continuous quality impro

Special Instructions

Requisition Number: PRN44710B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday-Friday, 8a-5p with occasional mornings before 8am and some evenings
Department: 02410 - Interprof SimBasd Exp Learning
Location: Campus
Pay Rate Range: $80,000-$130,000
Close Date: 7/31/2026
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/200012