Job Details

Assistant Director, Student Financial Assistance

Position Number: 7099842
Location: West Hartford, CT
Position Type: Financial Aid

University of Hartford

Assistant Director, Student Financial Assistance

FLSA Classification
EX

Reports to
Director, Student Financial Assistance

Salary Range
G

Weeks Per Year
52

Work Week
40 hours (minimum)

Position Summary
Assumes responsibility for performing duties related to the delivery of student financial assistance for both incoming and returning undergraduate students in accordance with federal and state regulations as well as University policies and procedures. Assumes responsibility for adherence to rules and regulations governing University, America East and the NCAA, including assisting in the education process extended to alumni and the community. Performs all duties in full support of the University's mission, understanding that the positive and effective execution of these duties are instrumental to the education of the University's students.

Hiring Range
Starting salary is budgeted between $45,868 and $49,375 depending upon experience

Key Responsibilities

Counsels prospective and enrolled students and their families on the various financial aid programs and opportunities at the University, advising on the requirements and procedures in order to be considered for and maintain financial aid awards. Fields telephone inquiries, gathering necessary background data to provide quality customer service and necessary follow-up information. Ensures inquiries from parents and students are addressed utilizing e-mail, telephone and mail regarding student financial aid, providing general guidance as to processes and application status.
Serves as a primary authoritative resource for various components of the financial aid program. Maintains awareness of changes to regulations, laws, and best practices in the field of financial aid and changes in designated programs and/or processes. Will regularly monitor and address changes needed to the complex R2T4 Process. Maintains compliance, consistency and customer-oriented focus in the completion of specialty components of financial aid. Recommends changes as needed to the Associate Director and Director. Will serve as primary liaison to Athletics Compliance and prospective student athletes.
Reviews and processes financial aid applications as needed. Performs needs analysis, assesses and awards financial aid to students based on federal regulations and University policies and procedures.
Assists the Associate Director of Student Financial Aid in the oversight of daily office activities, including but not limited to assisting with process changes, directing student employee projects, and suggesting business process improvements.
Establishes, cultivates, and maintains effective working relationships with other University departments, as well as external agencies, acting as a liaison in efforts to assist students in procuring financial aid.
Assists the Office of Admission at various on-campus recruitment functions.
Performs other related duties as assigned.

Posting Number
PS1187P

Working Conditions
Normal office situationRequires travel, including overnight stays.Light lifting or carrying 25 lbs. or less

Education
Bachelors Degree Required

Physical Effort
Typically sitting at a desk or table, Light lifting or carrying, 25lbs or less. Intermittently sitting, standing, stooping.

Special Skills
The ability to work effectively with diverse groups.

Desired Start Date

Position End Date (if temporary)

Close Date
1/28/2027

Open Until Filled
Yes

Special Instructions Summary

For full application instructions and position description, visit: https://hartford.peopleadmin.com/postings/7689