Job Details

Massasoit Community College
  • Position Number: 1119526
  • Location: Brockton, MA
  • Position Type: Financial Aid

Massasoit Community College – Associate Director of Financial Aid Awarding & Compliance

About Massasoit Community College:
We at Massasoit Community College pride ourselves in our tradition of excellence and in our historic mission of accepting all who desire to learn. We are dedicated to creating a challenging and supportive environment where the members of our community can attain their educational and personal goals. We encourage all to take responsibility for their learning, to discover their potential, and to achieve their ambitions. Massasoit Community College is solidly committed to diversity, equal opportunity, and affirmative action in the development of its policies, programs, procedures, and practices. Our mission, vision, and values emanate from the principles of diversity and opportunity for all.

In accordance with the American College and University President's Climate Commitment, it is our goal as educational leaders to demonstrate a strong commitment to sustainable practices through highly visible efforts. All staff must demonstrate a commitment to energy conservation and environmental stewardship and promote those values to co-workers and the wider campus community.

The Associate Director of Financial Aid Awarding and Compliance, a new position to the College, reports to the Director of Financial Aid and will be primarily tasked with assisting with the leadership, management and the compliance requirements associated with the processing and delivery of over $20 million in annual financial aid funds.

Description of Duties:
Supervising, training and managing the workload for 4.5 professional staff members.
Update and develop processes to enhance efficiency in the awarding process and maintain compliance with regards to all federal, state and institutional funding programs.
Updating and maintaining policies and procedures manual.
Updating and maintaining content of website.
Coordinating the awarding and administration of federal, state and institutional financial aid programs in accordance with established federal, state and institutional regulations.
Performing all aspects of the awarding process, including federal verification, conflict resolution, loan processing, appeal review, award recalculations, satisfactory academic progress calculations, C-code and ISIR reject resolution, and SULA resolution.
Providing customer service and counseling to students, parents, and the campus community in person, on the phone, and via email regarding all aspects of the financial aid process.
Performing R2T4 and state refund calculations for official and unofficial withdrawals.
Providing quality control and staff training to strengthen institutional compliance.
Coordinate the training of new professional staff members.
Assisting Director in staying current on federal and state regulations, and implementing policies and procedures that reflect institutional or regulatory changes.
Providing part-time temporary or permanent on-site financial aid services to students at our Middleboro instructional site.
Assisting the Associate Director/Systems Manager with Banner processes, including importing ISIRs, batch posting requirements, generating letters, loan processing, system testing and the annual system set-up and related procedural changes.
Representing the Financial Aid Office at internal and external recruiting and informational events, student orientations, as well as on and off campus meetings in lieu of the Director.

Master's degree in Education, Business Administration, Accounting, Human Services, or related field; with at least 5 years of progressively responsible experience in financial aid administration; or an equivalent combination of education, training, and experience.
Must have extensive knowledge of Title IV regulations and programs.
Must be able to work effectively in a culturally diverse environment under minimal supervision.
Demonstrated experience performing federal R2T4 calculations.
Willingness to routinely work nights or weekends, as needed.
Willingness to work on both Brockton and Canton campuses, as well as routinely travel to the Middleboro instructional site.

Knowledge of Banner system or similar student information system.
Experience working at a community college.
Experience administering Massachusetts State financial aid programs.
Previous supervisory experience in higher education.
Demonstrated experience performing federal R2T4 calculations using Banner and FAA Access to CPS Online.
Experience administering aid for non-standard and/or clock hour educational programs.

Additional Information:
Non Unit Professional, full-time state funded with benefits

Hours: 37.5 hours a week, 8:30 am – 5:00 pm, Monday – Friday

Salary: $61,280.00 - $79,664.00

Deadline to Apply: November 10, 2017

Application Instructions:

A cover letter and resume are required, please apply online.

Please Note: Applicants MUST apply online. Faxed, emailed, or mailed in resumes and/or materials will NOT be accepted. Due to the high volume of applications we receive, we are unable to provide individual feedback on application statuses. Please refrain from contacting the hiring manager and/or hiring department via phone, email, fax, mail, third person party or vendor and in person. Failure to comply, may result in application withdrawal.

Massasoit Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the Chief Diversity Officer, Yolanda Dennis, Office of Diversity and Inclusion, 508-588-9100, x1309, Brockton Campus, Administration Building, Room 229,, or the Director of Human Resources & Deputy Title IX Coordinator, Donna R. Boissel, 508-588-9100, x1505, Brockton Campus, Administration Building, Room 233,, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Women, Minorities, People with Disabilities and Veterans are encouraged to apply.

To apply visit:

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