Job Details

Ombuds Program Administrator

Position Number: 7086664
Location: Boulder, CO
Position Type: Other Administrative Positions

Ombuds Program Administrator

Requisition Number: 71377
Location: Boulder Colorado
Employment Type: University Staff
Schedule: Full Time
Posting Close Date: 29-Apr-2026
Date Posted:

Job Summary

The Ombuds Office with the University of Colorado Boulder is accepting applications for an Ombuds Program Administrator! This role performs professional level work to support the Ombuds Office. Position is responsible for budgetary, marketing, data management, intake/assessment, risk management, and outreach activities. We are seeking a strong administrative professional with a background as an office manager, coordinator, executive assistant, etc. that is looking to grow or continue their career in administrative work. This role is not an opportunity to perform Ombuds related work. CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

The Ombuds Office serves as a safe place to surface, voice, discuss and clarify university-related concerns. Our team of skilled professionals listen without judgment, help people untangle issues, develop options and strategize. We provide an impartial perspective and maintain what is shared with us in the strictest confidence. Visitors to our office choose their path of resolution.

What Your Key Responsibilities Will Be

Intake and Assessment

Assess the level of concern and uses counseling/psychology skills to assist visitors to the Ombuds Office who are often in distress.
Consider the visitor's mental state and decide how to best help, which Ombuds to schedule them with, and when to address safety concerns.
Develop administrative systems to ensure effective and high quality processes.
Attend meetings with Ombuds Office staff to discuss cases and methods.
As the first point of contact, this position also assists with risk management and de-escalation of issues.

Strategic Marketing

Serve as marketing manager and is responsible for crafting and disseminating communications via website, social media, email, campus calendar, campus newsletter, printed materials, and other marketing channels deemed appropriate.
Draft messages to suit the intended audience while factoring in the campus climate, target audience (faculty, student, staff).
Help analyze data to identify constituent needs.
Operate the Salesforce data system which includes pulling reports for department needs such as annual and monthly reports.

Other Duties Include

Budget - Assist with budgetary matters for the office including forecasting, analyzing, and making recommendations.
Campus Outreach - Attend and present information at campus events.
Professional Development - Attend courses and conferences to further knowledge of the field including the International Ombuds Association's Foundations Course.

What You Should Know

The work modality for this position is 100% on-campus.

What We Can Offer

The annual salary range for this full-time position is $62,300 - $70,200.

Benefits

At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.

Be Statements

Be creative. Be impactful. Be Boulder.

What We Require

Bachelor's degree from an accredited University. Experience or a combination of education and experience may substitute for the degree
2 years of professional, job-related experience in an administrative, coordinator, office manager or support role in higher education.

What You Will Need

The Ombuds Office helps address campus-wide issues such as campus climate, racial inequity, policies with disproportionate outcomes, disability accommodations, etc. Ability to work well with the diverse groups of people bringing these concerns to our office.
Excellent interpersonal skills are needed.
Proven verbal communication skills both in person, and over the phone.
Good written communication is also significant in emailing with people at all levels of the university.

Special Instructions

To apply, please submit the following materials:

A current resume.
A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.
Please apply by April 29th, 2026 for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.
In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

To apply, visit https://jobs.colorado.edu/jobs/JobDetail/Ombuds-Program-Administrator/71377