Job Details

Administrative Assistant I, Academic Affairs

Position Number: 9741191
Location: Danvers, United States
Position Type: Secretary and Administrative Assistants

Administrative Assistant I, Academic Affairs Location: Danvers, MA Category: Clerical/Office Support Job Type: Full-time Posted On: Mon Aug 3 2026 Job Description:

Administrative Assistant I, Academic Affairs

Grade 15, AFSCME Unit position, 37.5 hours/week

Campus Location: Danvers Campus

Work Schedule: Monday - Friday; 8:00 am - 4:00 pm

SALARY: $2,152.54 biweekly, ($55,966.04 per year) with fringe benefits. An appointment made from outside the bargaining unit (AFSCME) must start at this salary, step #1 of the range or as adjusted in accordance with the AFSCME collective bargaining agreement. Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click HERE for a highlight of these benefits.

At this time, the College is not providing sponsorships for Visas.

GENERAL STATEMENT OF DUTIES:

The Administrative Assistant provides comprehensive administrative support to the Student and Academic Success (SAS) division. This role requires a proactive professional capable of handling sensitive, confidential information with the utmost discretion. The ideal candidate possesses effective interpersonal skills, decision-making capabilities, sharp attention to detail, and a demonstrated track record of punctuality and responsiveness with respect to task completion and communication.

ESSENTIAL FUNCTIONS:

Partner with the Director of Operations for Student and Academic Success and other members of SAS under the leadership of the Provost to execute specialized academic projects, including the accurate processing of curriculum forms, workload forms, Purchase Orders (POs), and Employment Request Forms (ERFs).
Support scheduling, logistics, and material preparation for Shared Governance Committees and SAS meetings; responsibly record, transcribe, summarize, and distribute comprehensive meeting minutes.
Collect, audit, and report weekly attendance data for all full-time and adjunct faculty, ensuring seamless and accurate data submission to Payroll.
Assist with alerts and grades by communicating with faculty and Deans and entering information into the College's software programs.
Serve as the primary point of contact for the department. Warmly greet visitors, resolve inquiries, and strategically route complex matters to the appropriate personnel.
Manage phone extension assignments and adjunct mailboxes.
Maintain daily office efficiency by managing correspondence, monitoring inventory, and overseeing the procurement of office supplies and schedule and coordinate meetings.
Provide agile administrative coverage and support to other areas of the Student and Academic Success division as operational needs arise on both campuses.
Efficiently enter, retrieve, and modify institutional data across enterprise software systems, including Banner, Cognos, CourseDog, Navigate, Zogotech, Degree Works, and Google Suite.
Provide dedicated administrative support to the Honors Program.
Assist with faculty processes such as evaluations in Explorance Blue and assist with the student suspension process.
Execute additional related responsibilities and special projects as assigned by the Director of SAS Operations.

The Human Resource Division Classification Specification for this position is available at http://www.mass.edu/forfacstaff/classificationspecs/classspecs-pers.asp or in the Human Resources Department.

SUPERVISION RECEIVED: Reports to the Director of Operations for Student and Academic Success

Job Requirements:

Two years of experience in office, business, or program administrations, or an equivalent combination of education and experience. Relevant associate's degree or higher degrees may substitute for part/all of the experience requirement.
Advanced knowledge of office productivity software (e.g., Microsoft Office Suite, Google Workspace, Adobe Acrobat) and an aptitude for quickly learning institutional databases and reporting tools.
High-level productivity with the ability to prioritize competing deadlines in a fast-paced academic environment.
Candidates will be required to pass a CORI/SORI and/or National Background Check as a condition of employment.

Preferred Qualifications

Experience with Ellucian Banner
Professional administrative/operational experience in higher education.
Ability to work independently and as a team member in a fast-paced environment.
Willingness to work on campus every day and both Lynn and Danvers.
Spanish language fluency.

Additional Information:

North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affirmative Action and Compliance Officer, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights: TitleIX@northshore.edu

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here.

In alignment with our mission to provide accessible, affordable, and rigorous educational and employment opportunities, NSCC is committed to supporting individuals with disabilities throughout the recruitment and employment process, and to support fulfilling essential job functions. If you need a reasonable accommodation, please reach out to our ADA/504 Coordinator: Employee_Accom@northshore.edu

North Shore Community College participates in E-Verify.

Closes:

To apply, visit http://nscc.interviewexchange.com/jobofferdetails.jsp?JOBID=203304