Job Details

Supervisor, Operations Management

Position Number: 9968392
Location: Salt Lake City, United States
Position Type: Other Administrative Positions

Supervisor, Operations Management

Job Summary

Operations Management Supervisor
The Simulation Operations Manager will be part of the Center for Interprofessional Simulation-Based Experiential Learning (CISBEL) supporting simulation activities for health professions learners. This position provides day-to-day operational leadership for the Dumke Interprofessional Experiential Learning Center. The position oversees facility operations, personnel, resources, and service delivery while implementing system-wide operational standards and practices at the facility. Responsibilities include overseeing daily operations, staffing, scheduling priorities, resource allocation, facility readiness, and service delivery. The position supervises and develops assigned staff; establishes and implements operational policies, procedures, workflows, and service standards aligned with CISBEL-wide practices; and oversees equipment, technology, inventory, maintenance, and vendor relationships. Additional responsibilities include budget and procurement oversight, operational planning, safety and accreditation readiness, performance monitoring, and continuous improvement. The Operations Manager works closely with faculty, educators, departments, and other stakeholders to assess operational needs, identify service gaps, and support simulation activities, events, and new initiatives. In collaboration with CISBEL leadership and other facility leads, the position contributes to the development, implementation, and continuous improvement of standardized policies, procedures, and operating practices across CISBEL locations, while maintaining accountability for effective day-to-day operations at Dumke.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu
The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities
* Lead overall facility operations, staffing, scheduling, resource allocation, and service delivery for the Dumke simulation center.
* Direct operations across the 4 simulation/OR rooms, 6 patient rooms, debriefing spaces, fabrication/moulage capabilities, storage, equipment, and supporting operational areas.
* Supervise and develop the administrative assistant and simulation technology team.
* Establish operating policies, SOPs, workflows, service standards, escalation pathways, and quality-control processes.
* Partner with faculty/educators across U of U Health schools/colleges to translate educational requirements into operational plans.
* Manage equipment lifecycle, preventive maintenance, repair/vendor relationships, inventory, supplies, technology, AV, simulation platforms, and facility readiness.
* Develop utilization, capacity, staffing, service, financial, and performance metrics.
* Coordinate major Objective Structured Clinical Examinations (OSCE)/Multi Objective Structured Practical Examinations (MOSPE), Interprofessional Education (IPE), immersive simulation, procedural, surgical, clinical skills, research, and special-event activities.
* Support development of future fabrication, research, innovation, and simulation technology capabilities.
* Coordinate with CISBEL leadership on centralized resources and enterprise-wide standards while maintaining site-level operational accountability.
* Participate in strategic planning.
* Budget development and financial management including oversight of procurement.
* Attention to risk management, safety, accreditation/standards and continuous quality improvement.
* Provide backup coverage as a simulation operations specialist.

Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).
Department may hire employee at one of the following job levels:
Supervisor, Operations Management : Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.

Senior Supervisor, Operations Management : Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.

Manager, Operations Management: Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience.

Preferences
Experience in healthcare, academic, or simulation-based operations is preferred.

Certification as a Healthcare Simulation Operations Specialist.

Demonstrated experience managing complex operations, supervising and developing staff, coordinating resources, and improving processes in a service-oriented environment. Strong leadership, organizational, communication, problem-solving, and financial management skills are essential.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Special Instructions

Requisition Number: PRN46747B
Full Time or Part Time? Full Time
Work Schedule Summary: 8a-5pm with occasional early mornings (7am) and later evenings
Department: 02410 - Interprof SimBasd Exp Learning
Location: Campus
Pay Rate Range: $59,000-$73,000
Close Date: 02/12/2027
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/211945