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- Director, Network and Systems Infrastructure
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Director, Network and Systems Infrastructure
Chaffey College
Salary: $12,844.00 Monthly
Job Type: Management-Classified
Job Number: 23-24/00107
Location: Rancho Cucamonga, CA
Department: Information Technology Services
Closing: 5/9/2024 11:59 PM Pacific
Position Description
Situated on the ancestral homeland of the Tongva Peoples, Chaffey College is one of the oldest community colleges in California and serves a variety of communities, workforce partners, and students. While other community colleges are often named after their geographic area, Chaffey College is named after local innovator, George Chaffey, who, among other things, implemented street lights in the city of Ontario. Like its namesake, we are known for an innovative culture, dynamic environment, and future-mindedness. We remain closely tied to our community and are seeking leaders who will join us in our quest to provide responsive and supportive programming to engage and improve the communities we serve. The entire campus community aspires to consistently fulfill the vision that Chaffey College "improves lives through education."
Chaffey College celebrates the diverse communities we serve. As a federally recognized Hispanic Serving Institution (HSI) Chaffey's student population includes over 62% identifying as Latinx, 17% White, 8% African-American/Black, 6% Asian, and smaller percentages of Filipino (2.8%), Native American (0.40%), Pacific Islander (0.30%), or decline to state (2.82%). Furthermore, 40% of our students are first-generation college students, and approximately 62% of students are eligible for some form of financial aid. The current student population identifies as 62% female and 36% male with smaller percentages who either decline to state or identify as non-binary. Approximately 5% of Chaffey's students utilize Disabled Programs and Services for support. To support the diverse needs of these populations and their intersections, the College has developed a variety of robust equity-driven efforts in and out of the classroom including the Center for Culture and Social Justice, Panther Care, Turning Point, Success Centers, GPS Centers, and BLOOM training.
The Director, Network & Systems Infrastructure is responsible for ensuring the reliability, confidentiality, availability, and integrity of the District's critical technological infrastructure. This involves planning, evaluating, managing, and directing the operations and activities of the department including, but not limited to, the District's network infrastructure including virtual and cloud technologies, VoIP voice services, server/system administration/operations, and technical support/maintenance of the District's fire, security, and building automation systems.
Responsibilities
- Provide technology leadership for overall network services and server/systems administration including planning, architecture and design requirements, hardware and software installations, network standards and protocols, internet and electronic mail.
- Plan, organize, and coordinate network and systems security, disaster recovery, and production scheduling.
- Plan, organize, and oversee the technical support and maintenance of the District's fire & life safety and security systems.
- Develop written plans and recommendations for network and server/systems components; develop specifications for hardware and software components and maintenance contracts as needed.
- Develop detailed implementation plans for voice, video, data, telecommunications, and network and server/systems hardware and software expansion and upgrade.
- Assist with developing information security and compliance programs to effectively address state and federal statutory and regulatory requirements.
- Assist in the development and implementation of technology plans, policies, and procedures including, but not limited to, strategic technology plans, technology replacement plans, and disaster recovery/business continuity plans.
- Coordinate with the district's project managers, as well as outside contractors and vendors for the installation/repair of network & systems infrastructure including, but not limited to, fiber/copper installations. Inspect/confirm installation is completed to District standards.
- Responsible for the design, installation, configuration, operation, maintenance and monitoring of the district's network and VoIP telecommunications infrastructure (including virtual and cloud technologies).
- Responsible for the design, configuration and operation of the network security systems used within the District's infrastructure to include: firewalls, intrusion protection systems (IPS), vulnerability scanning and remediation.
- Maintain network and server/systems inventories, diagrams, and other related network infrastructure documentation. Ensure that all network equipment is maintained in proper working order.
- Lead project teams to install, maintain, operate, and upgrade voice, video, data, telecommunications and network hardware and software.
- Monitor projects to ensure completion in a professional and timely manner and in accordance with District technology standards.
- Attend meetings, conferences, and workshops to maintain knowledge of emerging technologies and to evaluate vendor products for potential use by the District.
- Establish and maintain positive working relationships with all District departments to optimize working relationships and communication.
- Manage and develop the skills and competency of staff based on current needs as well as emerging technologies or business strategies needed to support all work initiatives.
- Fulfill department requirements in terms of providing work coverage and administrative notification during periods of personnel illness, vacation, or education.
- Supervise the training and evaluation of staff; interview and participate in selecting employees; orient, train, counsel, discipline and terminate personnel according to established policies and procedures.
- Perform other duties and responsibilities as assigned.
Qualifications
MINIMUM QUALIFICATIONS
Education and Experience:
- Any combination of education and experience equivalent to:
- Bachelor's degree in computer science, information systems, business or a related field;
- Three to five years of increasing responsibility with an Information Technology Services department;
- Three to five years of networking and voice and data communications experience;
- Minimum of two years supervisory experience.
- The latest development in advanced technologies and information systems in higher education including, but not limited to, networks and voice and data communications;
- Project management techniques in information systems;
- Applicable laws, codes, regulations, policies, and procedures;
- Computer hardware systems and software applications used by the District;
- Internet and electronic mail;
- Oral and written communication skills;
- Principles and practices of supervision and training;
- Interpersonal skills using tact, patience, and courtesy.
- Direct, plan, and supervise the technical services functions of the District;
- Supervise and evaluate the performance of assigned staff;
- Communicate effectively both orally and in writing;
- Interpret, apply, and explain rules, regulations, policies, and procedures;
- Establish and maintain cooperative and effective working relationships;
- Analyze situations accurately and adopt an effective course of action;
- Meet schedules and timelines;
- Work independently and confidentially with minimal direction;
- Exercise tact and diplomacy in dealing with sensitive or confidential matters;
- Work under tight timelines.
- Clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of a community college environment.
MEETING MINIMUM QUALIFICATIONS DOES NOT ASSURE THE CANDIDATE OF AN INTERVIEW. Applications will be evaluated taking into account the breadth and depth of relevant education, experience, skills, knowledge, and abilities.
DESIRABLE QUALIFICATIONS
- Master's degree in a related field and one year of information technology experience in an educational institution
- Experience in Email/Spam filters, DNS and DHCP services
- Industry certificates in the field of Networking, Server Administration, Virtualization, Cloud Technologies, and/or Cybersecurity
Additional Information
SPECIAL CONDITIONS
Positions in this classification may be required to work varied hours according to need.
CONDITIONS OF EMPLOYMENT
This is a full time, 12-month Classified Management position. Level III, Range 29 of the Management Personnel Plan. Effective date of employment will be as soon as a successful candidate is selected and a mutually agreed upon date is determined. Excellent benefits include: health care, dental program, and vision services for employees and eligible dependents; and retirement coverage through the California Public Employees' Retirement System (PERS).
Being able and ready to work onsite at a Chaffey facility or location is an essential function of this job. Being able and ready to work in-person with Chaffey students, Chaffey employees, or other members of the Chaffey community/Chaffey partners/Chaffey contractors is an essential function of this job.
APPLICATION PROCESS
Chaffey College utilizes an online electronic application system. Our application can be accessed at https://www.schooljobs.com/careers/chaffey. The application must be completely filled out in detail and clearly show that you meet the qualifications as set forth in the announcement, and you must upload the following documents:
Please do not include any additional documents; only the documents that are indicated below. If you upload documents that are not required, your application may be disqualified. Please do not submit letters of recommendation or documents that contain your photograph.
- Cover Letter
- Resume
- Copy of Transcripts (Transcripts must indicate degree earned/conferred photocopies or computer printouts are acceptable. Transcripts of all degrees applicable to meeting the minimum qualifications for this position must be included. Copies of diplomas/degrees are NOT acceptable in lieu of transcripts. International transcripts must be transcribed and evaluated in English by a bona fide evaluation service. Official sealed transcripts will be required upon hire.)
Submission of application and related materials is the applicant's responsibility. The District reserves the right to re-advertise the position or to delay indefinitely the employment of a person for a position if it is deemed that applicants for the position do not constitute an adequate applicant pool. Applicants should promptly notify the Office of Human Resources of any change of address and/or phone number. All application materials are subject to investigation and verification. False statements will be cause for disqualification or discharge from employment.
The Selection Process
A screening committee will conduct all minimum qualification appraisals as set forth on the announcement and reserves the right to limit the number of interviews granted. Meeting the minimum qualifications for a position does not assure the applicant an interview. Applicants selected for an interview will be notified of the time and place of the interview. Interviews are held on the Chaffey College campus and are conducted by an Interview Committee. Additional interviews may be required. Reasonable accommodations are provided to persons with disabilities. Should you feel you have any need for accommodation due to a disability, please indicate this request on your application or contact the Office of Human Resources. Travel costs related to an interview will be borne by the applicant.
About the College
The College
Established in 1883, Chaffey College is one of California's first colleges. Nestled in the foothills of the San Gabriel Mountains, Chaffey's Rancho Cucamonga, Fontana and Chino campus locations serve students from throughout the Inland Empire. A fully accredited two-year institution by the Western Association of Schools and Colleges, Chaffey College offers associate degrees and vocational and transfer programs in a wide variety of subjects. Most recently named one of the Top 10 community colleges in the nation by the Aspen Institute; Chaffey College remains committed to its mission of improving the lives of its students, faculty, and staff through education.
District
Serving throughout the diverse Inland Empire, Chaffey College provides services to the cities of Chino, Chino Hills, Fontana, Montclair, Ontario, Rancho Cucamonga, and Upland, reaching a population of more than 830,000. The District also recruits from some of the area's top high schools, accepting students from four surrounding districts; Chaffey Joint Union High School, Chino Unified School District, Fontana Unified School District, and the Upland Unified School District.
Curricula
Whether the goal is to transfer to a four-year institution or enter the workforce better prepared, Chaffey College provides its students with the opportunity to take a variety of applicable courses. From taking lower division and general education classes to learning career-technical skills, the college provides its students with the tools needed to succeed during their time at Chaffey and beyond.
To apply, please visit https://www.schooljobs.com/careers/chaffey/jobs/4470451/director-network-and-systems-infrastructure
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