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Graduate Admissions Counselor, San Francisco/Silicon Valley
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Position Number: 1893149
Location: Boston, MA
Position Type: Admissions/Enrollment

Graduate Admissions Counselor, San Francisco/Silicon Valley

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locationsin Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahantare nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs in a variety of on-campus and online formatslead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
Working as a key member of Khoury's West Coast team and under the supervision of the Director of Community Relations and Recruitment-West Coast the Admissions Counselor is responsible for finding domestic prospective student and supporting them throughout the discovery and admissions process, consistently rooted in a strong customer service orientation.

Responsibilities:
Provide excellent customer service to both prospective and enrolled students, responding to questions as they arise and reaching out proactively as appropriate

Respond to inquiries on process, curriculum, scholarships & financial aid, etc.

Organize multicultural and diversity-focused recruitment activities and events, working in collaboration with College and University recruitment marketing teams

Develop and maintain relationships with local universities, community organizations, guidance counselors, community college transfer centers and other key influencers

Conduct recruiting events on-campus and virtually to recruit graduate students, including admission webinars, campus visits and tours, open houses and information sessions

Deliver presentations in undergraduate classrooms and other small group settings

Work collaboratively with student ambassador for cross student support

Prepare and maintain records and reports related to assigned activities.

Maintain student data into systems, and run reports and perform analysis as needed

Performs routine clerical, office and data entry tasks as needed.

Qualifications:
Bachelor's degree required

Three+ years of experience in admissions and/or recruitment

Customer service, sales or marketing experience with personal interaction

Reflect and promote the mission, vision, and identity of the University

Familiarity with CRM and student tracking systems

Familiarity with higher education

Detail-oriented with strong organizational skills

Ability to work independently, remotely and in-person, as part of a team

Capacity to work a flexible schedule, including evenings and weekends

Willingness to travel, primarily within the Bay Area, on a frequent basis is necessary

Must be able to lift at least 20 pounds, move furniture and be able to physically set up rooms for meetings/events

Proficiency with MS Office and customer management systems

Preferred Qualifications:

Salary Grade:
10

Additional Information:
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.

To apply, visit https://careers.pageuppeople.com/879/cw/en-us/job/503113