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Operator I - Operations Control / Call Center
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Position Number: 5128645
Location: Lubbock, TX
Position Type: Facilities Management

Operator I - Operations Control / Call Center
Lubbock
36942BR
Ops Div Facilities Maintenance

Position Description
Operates a console, machinery, and/or data terminal. Must have ability to understand and follow oral and written instructions. Work is performed under direct supervision, and is evaluated on the basis of accuracy and adequacy of output. Work is performed under office conditions; employees may work under pressure to meet deadlines.

Major/Essential Functions

Monitor environmental control equipment, building automation systems, energy conservation programs, and property/life safety alarms for Texas Tech University facilities.
Conduct data acquisition and prepare reports for department maintenance management programs.
Serve as the main point of contact for campus customers reporting facility issues or requesting assistance during emergencies.
Coordinate heating and air conditioning equipment schedules with facility usage to optimize energy conservation.
Assist environmental systems maintenance technicians in troubleshooting computerized field unit energy management panel program discrepancies and HVAC equipment configuration errors.
Follow written directives to dispatch construction trade personnel for emergency facility repairs as needed.
Work flexible rotating shifts, including nights, days, weekends, and holidays.
Maintain and monitor energy management systems.
Adjust setpoints and operating parameters as necessary to conserve energy while ensuring optimal comfort conditions for building occupants.
Address temperature complaints and issues promptly by troubleshooting through the front end.
Document and track alarms and problems as they occur.
Participate in the Operator personnel training program.

Required Qualifications
High school or the equivalent and one year work experience in the area of assignment; job related education may be substituted for the required experience.

Preferred Qualifications

Experience as an emergency dispatcher or in a call center.
Previous experience in an office environment.

To apply, visit workattexastech.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.