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Program Coordinator, Monarch Dream Center
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Position Number: 5135293
Location: San Luis Obispo, CA
Position Type: Disability Services

Program Coordinator, Monarch Dream Center

Cuesta College

Salary: $63,384.00 - $69,876.00 Annually
Job Type: Full Time
Job Number: FY2324-00192
Location: San Luis Obispo Campus, CA
Department: Instruction
Closing: 4/28/2024 11:59 PM Pacific

Job Description Summary

DEFINITION
Under general supervision of an assigned manager the Monarch Dream Center Program Coordinator will be responsible for the program's operations at any of the San Luis Obispo Community College District sites, external partners, as well as participation in outreach activities. Essential functions are creating a welcoming and supportive environment for Undocumented students and their families. This position supports students to achieve their academic, personal, and career goals; coordinates case management and outreach; assists students to ensure they receive direct support and available resources; and assists in developing and recommending changes to practices and procedures.

DISTINGUISHING CHARACTERISTICS
Incumbents in this position support the Guided Pathways framework, student learning outcomes and institutional effectiveness by coordinating activities and creating support for students throughout the District. The incumbent will work as a part of a team and ensure all aspects of outreach and the provisions of services to students are aligned with the strategic outreach goals outlined by the District.

ABOUT THE COLLEGE

Where You Will Work
Serving all of San Luis Obispo County, Cuesta College has provided comprehensive associate degree offerings, certificates, and community programs to the region since 1964. The main campus is located along scenic Highway 1, west of San Luis Obispo and east of the beaches of the Pacific Ocean. Cuesta College has a North County Campus in Paso Robles, and South County Center, in Arroyo Grande.

Who We Are
Equity, diversity, and inclusion are essential to our culture and the work we do. Cuesta College is proud to be a designated Hispanic-Serving Institution (HSI) committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion. As part of the Cuesta College team, you can expect to be part of a collaborative community of faculty, classified professionals, administrators, students, and community partners advancing educational excellence with intentional support services leading to student success and completion.

Additional information about the college can be found at
https://www.cuesta.edu/about/index.html
The college planning documents can be found at
https://www.cuesta.edu/about/collegeplans/index.html
Our Student Equity Action Plan can be found at
https://www.cuesta.edu/about/info/student-equity-initiatives/equity/index.html
We offer comprehensive benefit options. Information about benefits can be found at
https://www.cuesta.edu/about/depts/benefits-insurance/index.html

Essential Functions & Qualifications

ESSENTIAL FUNCTIONS

Coordinate the day-to-day office operation, program activities, and administrative functions offered through the program;
Demonstrate sensitivity to the unique needs of Undocumented students and their families and ability to work with a broad spectrum of students including students from disproportionately impacted student groups;
Value and intentionally promote diversity, equity, inclusion, and belonging;
Coordinate and provide one-on-one support in a confidential manner to prospective and current Undocumented students including campus referrals and other services;
Provide a case management approach to determine if additional support or resources are needed and intervene as necessary to connect students with specific staff, faculty, or departments to ensure academic success, and continued enrollment;
Design and coordinate events and activities such as workshops; forums; speaker series; and holistic onboarding for Undocumented students;
Provide trainings, workshops, and presentations to faculty and staff on supports, resources, and local, state, and federal laws and regulations pertaining to Undocumented students and residency;
Create an effective outreach and communication linkage with students and their families, community-based partners, and local K-12 schools, colleges and universities. Plan, coordinate, and implement outreach events, forums, and services for students
Provide assistance in the interpretation of District, state, and federal policies and laws pertaining to Undocumented students and residency;
Work with Marketing to develop and maintain web pages, student email listserv, outreach materials, and social media account. s;
Assist the assigned manager in monitoring and oversight of budgets, grants, and other funding received and adheres to budget guidelines;
Assist with researching, developing, and maintaining programmatic relevance related to trends and shifts in student demographics; gathering data; preparing and submitting reports; maintaining databases; maintaining documentation of projects; and assessment of services provided;
Apply policies, procedures, and practices of the College with sound judgment;
Analyze situations accurately and adopt an effective course of action without immediate supervisor; and
Perform other related duties as required.

QUALIFICATIONS
Education:
Required

Associate Degree;
One-year of demonstrated, progressive, and substantial professional experience and/or direct community involvement.
Bilingual English & Spanish (oral and written)

Preferred

Bachelor's Degree;
Two years' experience in outreach, program development, and/or working with Undocumented students in a higher education setting;
Knowledge of local, state and federal laws and regulations related to undocumented students and residency;
Familiarity with California Community College residency and AB 540 regulations and requirements

Knowledge of:

knowledge of the services and resources available to Undocumented students, and experience developing partnerships and cultivating collaborative working relationships with internal and external constituencies including local, state, and national organizations focused on serving undocumented and immigrant groups;
Policies, objectives and outcomes of assigned programs and activities;
Current technologies, personal computer, and associated office software such as word processing, spreadsheet, presentation, and/or database software;
Correct usage of English, grammar, spelling, punctuation, and vocabulary; and
District policies and procedures;
Current and historical legislation, news, and cultural issues related to undocumented communities;
Demonstrated customer service experience requiring a high level of diplomacy and professionalism;
Policy, social, and interdisciplinary issues affecting multicultural communities;
Social identities such as race/ethnicity, socioeconomic status, religion, gender identity, gender expression, sexual orientation, national origin/immigration status, age, and/or ability;
Effective interpersonal communication skills using tact, patience, and courtesy;
Strong organizational skills and ability to follow schedules and meet deadlines;
Strategies to establish and maintain cooperative working relationships with those contacted in the performance of duties; and
Demonstrated sensitivity to and understanding of staff and students with physical and learning disabilities.

Physical ability to:

Read and comprehend printed matter and text and data on computer monitors;
Communicate intelligibly and effectively via speech, telephone, written correspondence, and/or email;
Sit or stand for extended periods of time;
Lift and/or carry 25 pounds; and
Exert manual dexterity sufficient for keyboard and other office equipment operation.

License and Certificates (current within the last year):

Required

Valid driver's license and eligible to obtain California driver's license upon hire.

Additional Information

REQUIRED DOCUMENTS TO APPLY
Candidates will be required to submit ALL of the required documents below when applying for this position. When uploading documents, PDF uploads are preferred.

Cover letter;
Resume;
Reference List (see further instructions below).

Reference List Instructions: Your reference list must include three professional references, their contact information, and their relationship to you.

Completed online applications and all supporting documents must be submitted by the closing date for this position. LATE, INCOMPLETE, FAXED, MAILED OR EMAILED APPLICATIONS WILL NOT BE ACCEPTED.

SALARY SCHEDULE
Below is the full salary schedule range for this position, steps A through E. Per Cuesta College's bargaining agreement, new employees are placed at Steps A through C, which is the anticipated hiring range also listed below. The bargaining agreement also includes step and longevity increases. For a full salary schedule, please see our website: https://www.cuesta.edu/about/depts/humanresources/salary_schedules.html

Salary Schedule Range: $5,282 - $6,420 per month.
Anticipated Hiring Range: $5,282 - $5,823 per month.

ADDITIONAL INFORMATION
Cuesta College will not sponsor any visa applications.

San Luis Obispo County Community College District ("Cuesta College") is an equal opportunity employer committed to nondiscrimination on the basis of race, ethnicity, color, religion, national origin, sexual orientation, gender, gender identity, gender expression, marital status, medical condition, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), age, disability (physical and mental), genetic information, military and veteran status, or any other characteristic protected by applicable federal and state law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Reasonable accommodations will be provided for applicants with disabilities who self-disclose. Cuesta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.

In compliance with California law, all prospective staff and students are entitled to read the Annual Security Report, published each October by the Cuesta College Department of Public Safety. This report contains information about our emergency and crime reporting procedures, as well as crime statistics for the past 3 years. You may request a copy of this report at one of our two Public Safety Offices: on SLO campus at Building 6600A or on North County Campus at building N1021, during campus business hours. You may also access the complete text of this report at the following website address: https://www.cuesta.edu/about/depts/publicsafety/clery_act

Cuesta College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. E-Verify is an Internet-based system that compares information from an employee's Form I-9 to data from U.S Department of Homeland Security and Social Security Administration records. For further information, visit: https://www.cuesta.edu/about/depts/humanresources/Job_Opportunities.html

Interview Process Information

Selected applicants will be invited to attend a Zoom interview and skills test on either Tuesday, May 21 or Thursday, May 23, 2024. The interview will include a bilingual English & Spanish proficiency assessment.

To be considered for this position please visit our web site and apply on line at the following link: https://www.governmentjobs.com/careers/cuesta

The San Luis Obispo County Community College District promotes inclusiveness, prohibits discrimination, and encourages all qualified persons to apply. As an Equal Employment Opportunity Employer, Cuesta College actively seeks candidates with diverse backgrounds to assist students, staff, and faculty. For ADA (Americans with Disabilities Act) assistance with the application and/or interview process, please contact the Human Resources Office: (805) 546-3129.