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Student Services Assistant
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Position Number: 5197881
Location: Merced, CA
Position Type: Student Affairs and Services

Student Services Assistant

Salary: $3,717.00 - $4,703.00 Monthly
Job Type: Full Time
Job Number: 20240415
Closing: 4/28/2024 11:59 PM Pacific
Location: Merced College, CA
Department:

Range 16
40 hours/week12 months/year
Interview dates are to be determined
Merced College is a midsized community college located in California's Central Valley. Incorporated in 1889, Merced offers historical sites, affordable housing, and access to the Bay Area and Sacramento, and is the Gateway to Yosemite National Park and the Sierra mountains as well as home to the University of California Merced campus. Our tree-shaded growing community of just over 90,000 includes multiple biking and walking trails as well as access to several lakes - large and small - throughout the county. The college is currently in a time of exciting innovation.
Join the dynamic Student Success Program at Merced College as a Student Services Assistant! In this role, you will work directly with faculty and students, providing essential support to ensure their success. As a key member of the Student Success and Tutorial Center (SSTC), you will help facilitate student success workshops, connect students with academic support services, and offer personalized assistance both in-person and online. We are seeking a friendly, customer service-oriented individual with exceptional communication skills, who thrives in a fast-paced environment and enjoys helping others succeed. If you're passionate about making a positive impact and eager to be a part of a dedicated team committed to student engagement and success, apply now!

Merced College Mission
At Merced College, students are our focus, and we are known by their success. We transform lives through education and workforce development.

Merced College Vision
Enriching our community through educational experiences and support services:

Degree/Certificate Programs
Transfer
Career Technical Education
Workforce Training
Lifelong Learning
Basic Skills
Community Engagement

Merced College promotes student success through equitable access, continuous quality improvement, and institutional effectiveness, all with a focus on student achievement.
General Description:
Under general supervision, provides student services, performs technical functions in the area to which assigned, and does related work as required.

Examples of Duties

Essential Functions:

Accepts and evaluates applications of potential program participants
Interviews potential participants and completes preliminary determination of eligibility to participate in program involved
Assists with the college testing program and monitoring of students in area of responsibility
Coordinates area of specialty with community, state and federal agencies
Plans and organizes workshops, orientations, and in-service training
Assists students by providing information regarding the types of services available
Gathers and compiles data regarding needs and status of students
Assists students with applications and checks applications for accuracy and completeness
Keeps books and records of monies received and expended in preparation for audits by funding agencies
Coordinates with instructional departments and reviews students' status
Provides a variety of administrative relief for program administration
Assists in compilation and preparation of reports
Writes letters and follows through on details
Assists with budget preparation and securing of funding from outside agencies
Other duties as assigned

Knowledge of:

Office practices, procedures and equipment
Computer data base and network operations
Student Information Systems/Enterprise Resource Planning

Ability to:

Learn and apply the principles of individual appraisal including interview techniques
Learn, communicate and apply pertinent laws, rules and regulations
Compile and analyze data
Complete forms necessary for making application for funds and/or services
Maintain complex records requiring effective accountability and accurate controls
Prepare reports
Communicate effectively orally and in writing
Perform a variety of clerical duties
Make comparisons and computations quickly and accurately
Deal with the public effectively
Assigns work, trains, and/or supervises student workers
Work cooperatively with others
Promote and incorporate culturally affirming DEIA and anti-racist principles to nurture and create a respectful, inclusive, and equitable learning and work environment. In conducting their duties, staff members shall respect and acknowledge the diversity of students and colleagues

Typical Qualifications

MINIMUM QUALIFICATIONS

Required:

High school diploma OR GED AND one (1) year of applicable experience OR
The equivalent education and experience
Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.

PHYSICAL DEMAND AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions.

Environment:
Work is performed primarily in an office environment with some travel to different sites; incumbents may be required to work extended hours including evenings and weekends.

Physical ability to:

Hear and understand speech at normal levels
Communicate so others will be able to clearly understand normal conversation
Read printed matter and computer screens
Stand or sit for prolonged periods of time
Bend and twist, stoop, kneel, crawl, push, pull
Reach in all directions
Work at a desk, conference table or in meetings of various configurations
Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard

Vision:
See in the normal visual range with or without correction

Hearing:
Hear in the normal audio range with or without correction

Supplemental Information

How to Apply:

Submit a complete application by the closing date/time on the Merced College career pages at https://www.governmentjobs.com/careers/mccd/transferjobs

Required Documentation:

Letter of interest addressing your qualifications for the position (cover letter)
Resume
List of three professional references (no reference letters permitted)

If Applicable:

Legible unofficial college transcripts; transcripts must include the degree major and date the institution granted the degree; official copies are not required unless applicant is hired
Foreign transcripts must include a U.S. evaluation and translation completed by an approved organization per the State of California Commission on Teacher Credentialing. https://www.ctc.ca.gov/credentials/transcripts

Only the required documentation as listed above will be accepted for this recruitment. Any additional documentation will be removed from your application profile.

Interview Information:

Those applicants deemed highly qualified for the position will be invited to appear for oral interviews before a screening committee. A limited number of candidates will be invited to interviews. Interviews will be scheduled on site.

Employee Benefits:

Health benefits for the employee and all their eligible dependents cost employee's only $12 per month and provide access to PPO medical coverage, PPO dental coverage, VSP Vision coverage, and more! Please visit our Merced College Benefits Website for more details about our incredible employee benefits. In addition, sick leave and retirement benefits are also provided.

Condition of Employment:

The selected candidate must be fingerprinted and tested for tuberculosis at his/her own expense prior to the start of employment. In compliance with the Immigration Reform Act of 1986, all new employees are required to verify their identity and the right to work in the United States. All offers of employment are subject to approval by the Board of Trustees. The applicant must be able to perform the essential functions of the position with or without reasonable accommodations.

Individuals with disabilities may request any needed accommodation to participate in the application process. Please submit your request with your application to the Human Resources Office.

Merced Community College District is an Equal Opportunity Employer

To apply, visit https://www.schooljobs.com/careers/mccd/jobs/4470874/student-services-assistant