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- System Support Specialist I 999712
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System Support Specialist I 999712
Job Summary / Basic Function
General Description:
The System Support Specialist I position performs entry-level computer systems support work as part of a technical help desk. Position provides user support for Lamar Institute of Technology computer software and hardware operation and connectivity, including classroom and conference room multimedia equipment. Works under supervision with some latitude for the use of initiative and independent judgment
Duties and Responsibilities:
Minimum Qualifications
General Qualifications:
A high school diploma or GED and 1 year of information technology support experience are required.
Direct experience supporting Microsoft client operating systems and applications is required.
Knowledge, Skills, and Abilities:
Knowledge of the practices, principles, and techniques of network and computer operations, information systems, computer software, computer hardware, and peripheral devices.
Skilled in the use and support of personal computers and mobile devices, in the use of applicable programs and systems, and in troubleshooting information systems.
Ability to operate information technology systems, communicate effectively both verbally and in writing, and operate various office equipment such as a computer, copy machine, fax machine and multi-line telephone.
Physical demands:
Perform manual labor associated with repair and servicing of computing and business equipment which may include:
Frequently lift, push, pull, and/or carry up to 25 pounds and occasionally lift, push, pull, and/or carny up to 50 pounds.
Frequently required to stand, walk, sit, reach, and use hands to manipulate, handle, or feel.
Occasionally required to climb, stoop, kneel, crouch, or crawl.
Work Environment:
Frequent work in a typical office environment with moderate noise.
Frequent work outside of normal business hours as business
needs dictate.
Occasional work outside of an office setting.
Occasional work at remote sites.
Preferred Qualifications
Preferred Qualifications:
Graduation from a two or four year accredited institution with an information technology related degree.
Two or more years of information technology support experience.
Relevant information technology certifications (e.g., A+, MCSA).
Work Hours:
Open Date: 04/02/2021
Open Until Filled: Yes
Close Date:
Security Sensitive Statement
To apply, visit https://jobs.lit.edu/postings/702
EEO Statement
Lamar Institute of Technology is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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